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"Estimate was quickly provided and job was done within estimate range. Installers were very knowledgeable and had quite a bit of experience with whole-home systems. They arrived on time and took the necessary time to do the install the correct way. Would highly recommend."

"Tim did an excellent job. He was well-prepared, on time, and had the right tools to complete the task. I was very pleased with the outcome."

"The appointment was set up right away and the tech came out and spent all the time needed to resolve our issues.  He showed us what was going on each step of the way and told us how much it would cost before continuing so we could make a decision on whether we wanted to proceed.  It was a very long, tedious, smelly process to dig out all the crud in our pipe.  He cleaned it all up and left our house as well as the crawlspace pretty much as tidy as it was when he arrived.  Best of all, everything in the house was working again.
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"Great it was leaking for some time and cause a lot of problems. Boykin Plumbing took care of everything. He replaced water heater and mat it was on. He found mold and help me contact my insurance agent so it could be clean up. He wanted to make sure we were safe. He went an extra mile for us. He also check back after clean up to make sure all was well Great job looks good and dry."

"Just as it was expected. Very well."

"EXCELLENT  prompt courteous and professional service.  Bill Graves, sales rep, is dynamic.  I appreciate his attention to detail and getting things done in a timely manner.   I called 4 companies on  Thursday for an estimate, 2 companies on Angie's A list did not bother to call back until Monday. I selected Alpine's quote  the system was installed and completed Tuesday morning.  Bill made this a "smooth transaction".  Thank you Bill with a special thanks to Laura in customer service. I am very satisfied!
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"Found the source quickly and performed a thorough check. Very happy with the results and will definitely be recommending to all my neighbors."

"Sales personnel helpful, not too pushy. Installers prompt, pleasant. Left everything neat and clean. Great job on bathrooms. However, I had tile floors installed in both bathrooms. Installer obviously did not know how to install tile floors. Floors not finished under cabinets. (Out of sight, out of mind?) Tile not even, not level. Grout too low. One bathroom regrouted within a week. It has been one year this month and bathroom #2 is in desperate need of regrouting. Pieces of grout fell out within the first month or so. I would highly recommend them for bathroom renovations. Surrounds are very easy to clean/maintain. Cabinets are nice. Workmanship was excellent (except floors). If having a tile floor installed, be sure to ask for someone with tile experience and be sure to actually watch the entire floor installation."

"Salesman, Justin, was great. Very responsive to our needs. He was the lowest of five estimates for a new system. The installer, Doyle, was also great. Very professional and all work was performed as promised. They removed my old oil burner system and central air unit and replaced it with a Trane 3 ton heat pump. Doyle made sure the mess was cleaned up and all work was done as promised in 2 days. I would call them again if I had to do it all over again.
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"I purchased a water heater from Home Depot and asked for an installation estimate. They pointed to a posted sign near the water heaters and discussed with me that my specific type of installation (crawlspace,  electric water heater) should run about $197, might vary slightly.  Great, sign me up, can you do it tomorrow ? Sure. The contractor will  call you in the morning to give you a final solid price. The contractor  called in the morning and gave me my price $393. Hmmm, what happened to  $197 ? That is twice what I was lead to believe at Home Depot.
At this point I had lost confidence in Home Depot I was not sure that  $393 wouldn?t turn into $593. I started calling local contractors from Angie?s List. As it turns out $393 was about down the middle of the  prices I was quoted. ($350 to $450). However, I live in a fairly small  town, I decided to spend my money with a local plumber. (The Home Depot  contractor called me from Atlanta, GA to set up an installation in  Fuquay Varina, NC.)
After calling several well rated plumbers from Angie?s list, I had gotten the following types of responses:
1. Ring, no answer, no answering machine.
2. Left message, no return call. (still have not received returned call 24 hours later)
3. ?Our office is closed, please call back during business hours? (at 9:00 am on a Friday morning.)
4. ?Yea, it?ll be about $450.
I then called Tommy Allen Plumbing around 9:00 am on a Friday morning.  Tommy answered the phone asked a few questions about the installation type and what I needed. He asked where I was located, when I told him the street name ?oh, yea, I know where that?s at, I just came from the neighborhood ½ mile up the road.? At this point, I know I have a local guy who lives in the area and is part of the community. Price $350, yea, I can come do it after lunch. Ok, see you then.
Tommy and his helper showed up promptly as expected, was personable and did a good job. He had to replace the inlet shut-off valve going to the  water heater as it started leaking when he turned the water off. No extra charge for that. He was in and out in a couple of hours and hauled off the old water heater. Price ?. $350. What ? No extra charges for anything ? Your price came in at EXACTLY what you told me ? How  refreshing !
I give Tommy Allen Plumbing a A- rating. The only thing I can possibly ding him for is; he left a big stain of rusted water at the end of my driveway where he sat the old water heater prior to loading it into  his truck. Truly a small detail in the scope of getting this heater replaced. Hopefully this will be gone with the next good rain. I will  definitely call Tommy for all of my plumbing needs in the future.


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