Get matched with top insulation pros in Dortches, NC

"They did a great job. I was.given very helpful adviice and follow through on what was to be done."

"Contacted Home Genius through Angie’s List to replace the siding and gutters on my house and agreed to an appointment. I liked the sales pitch but had to cut it short (to an hour) as I had to go pick up my son. The sales ‘expert’ said he’d send me a quote along with other pertinent information the next day. After a week with no word, I called back and received an apology from customer service and was guaranteed to hear back regarding the quote within 48 hours. Another week passed and I called again. Got the same treatment from customer service along with the same promise of contact within 48 hours. It’s been another week now and obviously they have no intention of following up on this. Can’t speak to the work they do but pre-sale work is lacking."

"Work has been scheduled for early in 2019, but they could not have been more helpful and professional in explaining our options, how our home would get the most out of the panels, and how much we are likely to save. They were explicit about costs and available rebates. We were instructed to apply for a rebate from our local energy supplier and they literally walked us through the time specific rebate procedure. We made some minor changes to their standard contract and they accepted those changes without question. I can only assume their work will be up to these standards when we do the actual installation."

"Adam did a great job with all installations and repairs required of him. He was knowledgeable, professional and willing to do what ever he was asked to install or repair. Offered different options on how to do each item listed. I was very pleased with his work and wouldn't hesitate recommending Adam's work."

"Communications and scheduling were awful. Took forever and 7 calls to actually get them to send the quote. When I call they say Jorge will call back, he doesn't. Call him, and his voicemailbox is always full. Three times the roofers were scheduled to come and they never showed up, never called. Really regret using them. When the roofer finally showed up, he was a sub contractor that didn't really know what he was supposed to do. Felt bad for him, he had to bring his little boy who just wandered around my back yard while he worked on my roof. The actual work seems fine, it's the whole process of working with them that is awful. Can't figure out who they actually are, Findlay Roofing, Roof Roof, Mighty Dog Roofing? That was probably my first warning flag."

"I would say when the quote was done the guy was very impatient BUT seemed very knowledgeable… Until he calls back that afternoon with the contracts and at this point he has no clue what anything means doesn’t know what the extra charge is he decided to add on for the 3 properties and tried to pass it off for us to just call his office number so we can make payment to avoid having to talk about it especially when $600+ is involved I’d like for you to answer a few questions.. not unreasonable.. So finally after we get our answers, we call the office to make a payment the girl originally seemed nice took our payment And then a week later we get a call and they say we never paid anything… So we check our bank account and it looks like she mischarged us only paid $200 when it should’ve been way more but would not own her mistake and told us that we should’ve told her there were three properties but what’s weird is all three properties are on the same contract and if you had a computer system you would’ve seen this and you said you had the contract in front of you so you would need to add the totals DUHHHHHH… but it’s OK you know a good customer support representative would’ve owned their mistake, apologized, and corrected the issue… you should not keep pointing the finger at the customer as it is never their problem for system flaws!!! I would not recommend these people if you guys want good service these people just want your money they don’t give a crap about you nor do they have good workmanship they charge you up the butt for nothing and do not warrantee any of it either"

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"