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"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."

"Reynaldo and his team were super helpful and did a great job with a kitchen remodel in my Durham townhouse. Everyone who sees this new kitchen is impressed. Reynaldo did the work quicker than estimated, the prices were reasonable and he proposed helpful solutions. Highly recommend!"

"Great experience. Tammie came out to discuss everything we needed done, made informed suggestions, and provided accurate quote and timeline. Whole process took less than 2 weeks. Tammie supervised work personally and all her subcontractors were professional, skilled, took great attention to detail, and were super nice."

"I recently hired BelSatt for a full remodel of my home, and the results are incredible! From the initial consultation to the final touches, the team was professional, reliable, and incredibly skilled."

"Like we expected,‘professionally and within the budget."

"Great, we are so happy with our new covered deck. Francisco and his team were easy to work with and tried to discuss each step along the way so there was no surprises. Work was completed timely and the guys were always so nice and polite. We will be having this team do some other remodeling for us in the future."

"I wish I had more work that I could hire this company for. It was the one of the best experience experiences I’ve ever had."

"Excellent"

"We worked with Tyler to finish our attic and remodel our guest bath on the first floor. The work started on time and came in on budget. Tyler was here to introduce us to the crew. We liked the peace of mind the folks Triangle Classic Homes does business with, are partners. They knew them well and we could feel confident of who was coming in to complete the work. The attic is about 500 square feet with a half bath. The molding and bookcases look amazing. The flooring was in quickly and looks beautiful and the bathroom turned out better than we even imagined. The guest bathroom looks like a page from a magazine. The flooring is amazing and the whole project came together seamlessly. Tyler and crew brought our vision to life, while providing quality work and reliability."

"This is the second major project I’ve trusted Santana Construction with, and once again, Victor and his crew exceeded every expectation. Most recently, they remodeled my bathroom and handled roof and gutter repairs—everything was done with precision, professionalism, and a real sense of care. Three years ago, Victor saved me from a renovation nightmare after another company botched my kitchen remodel. He and his team stepped in, fixed the damage, and gave me a kitchen I absolutely love. Throughout both projects, Victor guided me through every step, always 100% honest and transparent. Home repairs and remodels can be incredibly stressful—especially in a house built in 1910—but Victor made it feel manageable and even enjoyable. Santana Construction has truly been a blessing to my home. If you want a crew that shows up, stands by their work, and treats your home like their own, look no further."