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"Corky and crew did a beautiful job on our beach home renovation. He and his crew were kind, knowledgeable, and trustworthy. We enjoyed getting to know all of them and would definitely use them again. We are grateful for the time they dedicated to our project. We love our newly renovated home-away-from-home."

"Came same day with estimate and next day work was completed. Roland was awesome and so was his crew. I’d have him back in a heartbeat if I needed more work done"

"Jimmy was fantastic with his work and communication. I've had contractors + builders that could go days without communicating. Jimmy always got back in an appropriate amount of time. The work his team was fantastic. They converted our dining room to a home office and remodeled all three of our bathrooms."

"They did a great job from the salesman to the roofers. Everything the salesman told me (and he went thru everything that would be done, step by step) was done from the materials being dropped off the day before to the clean up after the roof was done. I hope I don.t ever need it but the 50 year / unlimited wind guarantee isnice and it's even transferable if i ever want to move"

"Once again Bachert Builds came through for us in a big way. We couldn't?t be happier with their work on our kitchen remodel.  As was the case with the other jobs they have done for us in our home, Chester and his crew were personable, pleasant, and
wrapped up each day with a thorough cleaning of their workspace and surrounding areas. I can?t say how important it is to find someone who you can not only trust to do the work correctly, but who also takes exceptional pride and care
in that work. Chester and his crew often went above and beyond to make us happy, and it was a relief to know that we could entrust our home with all of them. Over an 8 week* remodel it?s impossible to be present every moment, but we never doubted their care for our home and belongings for a second when we were away. All of Bachert Builds? subcontractors treated us, and our home, with
great respect. Chester?s attention to detail and his understanding of OUR attention to detail helped make this remodel a great success. He was easy to get a hold of and always available to solve problems as they arose, he was also able to help with the issues that came up with the other company we were working with.  We?ll be forever grateful for the love he put into our kitchen, it is the new center of our home and we can?t wait to start the next home project on our list for him.    
*the original timeline was more like 5-6 weeks, the change to 8 weeks was outside their control."

"After the repair was done I noticed a leak in my bathroom ceiling where one of the roof vents were replaced. I called the Subcontractor Brian on a Saturday morning. The weather was cold and raining. He was at my house within the hour up on the roof and fixed the leak. I havent had any leaks since. I would hire Brain the Subcontractor again."

"The project went great. Everything looked fantastic, and the work was completed quickly. 10/10 would recommend. I will be using them again on my next project. Thank you!"

"Floor turned out great and matches an existing floor that was installed 3 years ago by another contractor."

"I contacted three different providers to give quotes on adding a 12'x16' deck extension to the existing deck. This would be about 1.5 feet off the ground and covering an existing concrete slab. Craftsman contacted me and scheduled Kevin H. to come out to perform the estimate and he did so on 08-Jun-2015. Kevin's demeanor was professional and he seemed knowledgeable and focused on providing what I wanted. We received the estimate from him 3 days later for $3300-$4000 labor and $750 materials. We were told at that time that scheduling was 1-2 weeks out. While Craftsman was the highest bid, we decided to go with them because they seemed knowledgeable and slightly more "polished" than the other potential contractors, and one of the important factors for us was that they could start work in 1-2 weeks as we were eager to get the deck finished so we could do some other projects around the deck. 
On 14-Jun-2015 we sent the email accepting the proposal and on 15-Jun-2015 Kevin confirmed receipt and stated Laura would send over the contract to sign and schedule us. He re-affirmed that we were 1-2 weeks out on the schedule. Later that day, I received a follow-up email from Kevin informing me that the engineering plan they would work from is my responsibility and provided me with the name of an engineer and told me I will pay the engineer directly. This was the first time that I was told I had to separately contract, schedule, and pay for additional services outside of the bid. I was told at this time we would hold off on the contract until the engineer came out and provided a more concrete plan so the contract could be more accurate. I was assured at that time that we would keep our place in schedule so we didn't go to the end of the line. We weren't happy with this development but moved forward. 
I contacted the engineer (which I am not sure that was needed for such a small deck project) and he agreed to come to the house and meet me on 16-Jun-2015. He arrived on time and gathered the information for the engineer plan. He indicated that the plan would be to me on 18-Jun-2015. When I didn't receive it by 22-Jun-2015 I contacted him and he said he was finishing it up and would send that day. I later that day received an invoice and was told that I couldn't have the sealed plan until I paid the invoice. I paid the $210 and on 23-Jun-2015 finally had an engineer plan which was shared with Kevin. 
Finally on 01-Jul-2015 I received a contract to sign. The contract included $3,358 in labor and an estimated materials of $850 (a minor increase of $100, but certainly acceptable as the first was done without the engineering plan). It is worth noting that one of the reasons I went with this highest bid was because of their scheduling estimates which were to begin work within 1-2 weeks. At this point we are at 2 weeks + 2 days.
Kevin confirmed some information and informed me that he would order materials and have them delivered to the house and that work would begin on Wednesday, 08-Jul-2015. I scheduled to be home from work that day. On Tuesday I was informed that they were running long on another job and wouldn't start until Thursday. On Wednesday I was informed that the materials couldn't be delivered until Friday, so work wouldn't begin until Monday, 13-Jul-2015. We are now beginning work 2 days shy of 4 weeks after accepting the bid, nearly double the time we were told when we chose them over the others.
On 13-Jul-2015, two sub-contractors arrived to begin work, Mike and Steve. They worked through the day and realized they needed a few more materials than were ordered. They came back and worked the next two days and we had the basic work complete. They had another job to do on Thursday, which was fine and then worked again on Friday and ordered more composite as there wasn't enough to complete. They worked again on Monday for a bit and then came back on Tuesday once additional trim was received. The composite was completed on Wednesday morning. 
At some point about half way through the work, I was informed that the materials were going to cost more than estimated. It wasn't a 20% overrun like I would expect. The materials were completely mis-estimated and instead of the $850 that was in the contract, materials were going to run over $2000. At first it was presented to me as though I misread the contract and that these costs were in there, just not spelled out as clearly as they should have been. When I stated this wasn't so and asked that I be shown where in the contract, it was acquiesced that Kevin had simply "messed up" in creating the initial estimate. He stated that this was only the second deck he had done an estimate for, which was a surprise given that during the bid process we were led to believe there was decades of experience going into this process. 
So, on 22-Jul-2015, we had a finished extension to our deck. The final bill was $5663.00, which included $2175 in materials vs. the $850 we agreed to when we signed the contract. We paid Kevin and the transaction was complete. It was another 5 days before the 'bagster' service picked up the bag on our lawn that had all the trash and scrap materials. An unfortunate note on this is that instead of putting this bag on the driveway, where there was ample space to do so, they put it on the grass. several weeks of that bag on grass ended up that my front yard now has a 5'x8' spot of "dead" in the middle of it. That was poor planning on the part of whomever decided that would be where that bag was placed (picture of the dead spot below as well).
I thing or two that I want to note on this review. I tried to give an honest account of how it went. It isn't an indictment of the people involved. Kevin was extremely nice and professional and he was apologetic for the errors in estimating the materials and the delays. Mike and Steve, the guys doing the actual work, were outstanding, professional and did a GREAT job on the deck. We couldn't be happier with the final product (pictures below).
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"Charlie is very professional.  His prices may be a bit high, but I am a firm believer you get what you pay for.  The quality of this workers and subs was wonderful.  He even has a division that made a custom vanity for the master bath that matched a cabinet we had in there for towels and linens.  He has a good attention to detail.  He was patient working with our condo association that had problems with the new windows he installed and made sure that both groups were happy in the end with the work he did.  We love the work he did on the two rooms and would hire him again.
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