Question 1

How do you find a reliable pool service company?

Accepted Answer

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The best way to find a reliable pool service company is to look for one that is properly licensed and insured, has positive customer reviews, maintains good ratings with the Better Business Bureau (BBB), and provides pricing that fits into your budget. You can also ask the following questions to see if a pool service company is right for you:

Do you provide discounts if I sign up for multiple services or a contract?
What services can you provide?
How many years of experience do you have?
Do you have any customer references I can call?

Do you provide discounts if I sign up for multiple services or a contract?
What services can you provide?
How many years of experience do you have?
Do you have any customer references I can call?

Question 2

Should I get an aboveground or in-ground pool?

Accepted Answer

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In-ground pools are more durable and have a longer lifespan, but aboveground pools are an excellent option for homeowners on a budget. Aboveground pools are also easier to remove if you no longer want to maintain one.

The cost of an aboveground pool is $800 to $5,000 for materials and $1,000 to $3,000 for labor. Before deciding, weigh the pros and cons of each pool.

Question 3

How long can water sit in a pool without chlorine?

Accepted Answer

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You should add chlorine within 48 hours of filling your pool with water. In just 24 hours, bacteria and algae will begin to grow and contaminate your water. After that point, you’ll need to shock the water with high levels of chlorine, and you’ll likely need to do additional vacuuming to get the pool clean. It’s important to check your chlorine levels two to three times a week and add more chlorine as needed to maintain a healthy level.

Question 4

Are you required to have a fence around a pool?

Accepted Answer

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In most states, it is a legal requirement to have a fence around your pool to protect both swimmers and pool owners. These laws can vary by state, city, and county, so you must research the specific regulations in your area before installation. The rules may also differ for inground versus above-ground pools, with inground pools typically requiring a full fence. Additionally, most homeowners' insurance providers will require a fence around a residential pool before providing coverage. As a general rule, it's always best to have a fence for everyone's safety.

Question 5

Why do I have calcium lumps in my pool?

Accepted Answer

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Calcium lumps in a pool are calcium deposits that form when a pool's water parameters are not in the normal range. They can float around on the surface of the pool water, making it look and feel dirty. The most common causes of calcium lumps in pools are calcium hardness above 1,000 ppm, alkalinity over 120, and a pH over 7.8. Keeping your pool’s calcium levels, alkalinity, and pH levels within the normal, safe ranges is the best way to prevent calcium lumps and other problems, including damage to the pool surface.