"Parts needed to be ordered. Plumber kept me informed when parts would arrive. Promptly installed them when they arrived."

"

James arrived on time and ready to work.  He came in and told me exactly what he was going to do.  He cleaned out the tub and then put in some kind of cleaner and then taped up the bathroom including enclosing the door with a zipper so he could run a vacuum out the window for exhaust. He took his time and was a very pleasant man to work with.  He explained everything he was doing and wanted to know if I had any questions.  It took about 5 hours but he left with it very clean and beautiful.  The bathroom looks so nice we had to go out and buy all new plumbing because the old just did not look good. I would recommend this company (James) to anyone who needs work on their bathroom.  They do a great job and it was well worth the money.

"

"The tech was friendly and got to work right away and the job looked pretty good when he left. 
Unfortunately with the other bathroom remodeling I have not used the tub much.  I did spill some tile cleaner on it and it left permanent dots in the finish and I did scrape it with a piece of wood already which shows.  Time will tell how well the refinish will hold up. 


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"Needed faucet replaced. Responded immediately, showed up in under an hour, completed quickly at extremely competitive price."

"Valves were opened under the sink.  Checked leak under another sink.  Leak still exists. 
Was not professional.  No uniform.  Not pleasant.  Seemed hurried.
"

"There were both good things and bad things about replacing a shower with Signature. The design phase went very well. The designer was helpful in narrowing down ideas and providing feedback while still allowing me to make the final choice. It was for help with design that I initially chose to use Signature. I also knew I would pay a little more for that service. However, after all the initial choices were laid out, some things started to go wrong. First, during install, four holes were accidentally poked all the way through the wall into the connecting room. While the holes were repaired by spackling and sanding over, I was now faced with having to repaint at a minimum a whole wall and possibly an entire master bedroom since the previous home owner did not leave any matching paint. Also after installation was done, I found some unused grout had been dumped at the side of my house by the garage instead of being disposed of properly. The real problem happened several months after the install. The entire faucet apparatus became loose from the wall. I called Signature to report the problem and after a couple weeks they finally sent out the original installer to fix it. It was tightened for a while, but again came loose after a few months. I again reported the problem to Signature and my designer but this time they did not contact me to take care of the problem. I ended up having to pay money to have a regular plumber come and take a look at it. They quickly identified that part of the valve must have broken during installation and instead of having a proper fix when the wall was open, a cheap jerry-built solution was attempted to be used not only on the original install (possibly tried to glue with silicone) but on the first re-fix as well. The plumber even found a drywall anchor used as part of the incorrect fix attempt. Long story short is the design and materials are good, but beware that customer service after the sale is terrible and your might be responsible for paying more for someone else to come fix their mistakes. I understand things rarely go perfect, but if they had owned up to their mistakes and fixed them properly, I would have considered using them again, albeit with a different installer who does not take shortcuts."

"Bob was a few minutes late, but since there was a traffic event I didn't hold that against him. He communicated with me by email and by phone prior to the install.  He removed an old over range Microwave oven and installed a new one for me.  He ran into a bit of trouble with the removal, but quickly solved the problem and got the new one up and running pretty quickly.  He was done within the hour and things have worked perfectly ever since.  I asked him some questions about my sink's lack of pressure and the icemaker in my fridge that doesn't work.  He recommended some things and suggested I call him back when I was ready to deal with them.  I am finding a new fixture and working on finding an ice maker.  I'll call him back when I am ready for hiim to install them. He does excellent work, and I will have him back to do more.  Count on it. "

Your satisfaction is very important to us, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today. \n

"Had Nick Rattini as our technician - great job overall. I wanted to replace our Rheem 40 gallon water heater with a Rheem 50 gallon water heater and Burke Plumbing will let you use customer supplied appliances - up front charge was $640 which is competitive, my assumption is that price includes an extra $100 for using a customer supplied heater. They added another $100 for modifying the existing plumbing to accommodate the larger tank which, in my mind, was reasonable. They showed up on time and the installation took about 2 hours. I had hot water one hour later. All in all, very pleased with the experience from Burke Plumbing which has been around since the 1930s."

"I contacted several plumbers this day and Mr. Craig was the only one that returned my call. Once I told him the problem he told me a time and a price and he was there to fix the problem. I really appreciated the fact that he was on time and very professional. I would definitely be using this company again."