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"Extremely customer service experience. The representative I dealt with was not only unhelpful but also came across. As both judgmental and lacking professionalism when I asked clear questions about pricing I received vague misleading answers. They scheduled an appointment that I had agreed upon for one o'clock pm but no one show up or call. Instead I received a text for 1 o'clock pm.; When I called to let them know The situation and the pricing they have changed their answer from 1 -3pm and told me that there was a fee that would be applied. When I asked a follow up question the Rep. hung up on me. The overall behavior was unprofessional and extremely biased based on demographic that they choose not to served. I would expect more transparency, respect and communication."

"Very professional and thorough"

"Only rating 1 because it doesn't go lower. Had a new unit installed end of Sept 24. First time power goes out on 11/5, no electricity. When tri state sells you a product, they pitch their amazing customer service with all these guarnatees of knowing when your unit is out before you know and having someone there within 24 hours etc. Well, the first call we make we are told it will be the end of Nov to get someone out to look at it. 3 weeks. Nobody shows up. Then we get a call that says "your appointment on Dec 12 has been canceled and the earliest we can get to you is Jan 16th. This is 2.5 months wait to get service to fix a nearly $20k unit, that is upcharged because of the excellent service. You can't get anyone to answer your call. you wait on hold for 20 minutes, then have to leave a voicemail in which you will not get called back. Based on my experience, find someone else and pay less. Even if the service is bad, which it can't be worse than this, you save money! @kohler"

"Very professional service, and great customer service."

"He responded very quickly and was able to come out and fix my mini split. I would recommend this company to anyone looking for a fair price and good work. Thanks again! "

"Zoom Drain Review – Professional, Polite, and Positive Energy We had the pleasure of working with a technician from Zoom Drain who truly stood out. From the moment he arrived, he brought a calm, professional energy that instantly made us feel at ease. He was polite, respectful of our space, and took the time to walk us through every step of the process. He diagnosed our kitchen drain issue efficiently and clearly explained both what was causing the blockage and how he planned to address it. Most importantly, he offered multiple options for how to move forward—without pressure. We chose the hydrojet service for long-term peace of mind, and he made sure we understood exactly what that entailed. Great communication, solid expertise, and a positive attitude all around. Highly recommend Zoom Drain and their technicians if you want reliable service and transparency from start to finish."

"Mike did great job. Arrived early, went right to work. Piping and iron work looks great. New State gas water heater is working fine."

"I can't thank Steve from Anytime Plumbing Services enough for his outstanding service! When I found myself in a plumbing emergency on a Saturday morning with a tight deadline, Steve came to my rescue. He arrived promptly, which was impressive given the short notice. Steve's professionalism and courtesy were evident from the moment he stepped in. He took the time to listen to my concerns and thoroughly explained every step of the repair process. I appreciated his transparency and clear communication, which put me at ease during a stressful situation. What really stood out was Steve's integrity. Despite my urgent need for help, he didn't take advantage of the situation. His pricing was fair, and he completed the job efficiently without any unnecessary upsells. The quality of Steve's work was top-notch, and he resolved my plumbing issue quickly and effectively. Thanks to his expertise, I was able to meet my deadline without any further complications. I highly recommend Steve and Anytime Plumbing Services for their reliability, skill, and honest approach. It's reassuring to know there's a plumber I can trust for both routine and emergency services. Five stars! â â â â â â â â â â â â â"

"I hired Andrew Browning to replace my sewer lateral. He brought his equipment in threw my neighbors yard after he was specifically told that was not my yard and he couldn't bring his equipment in that way but when I got home from work I found out he did anyway. He also stopped short of the sewer main and tied into the old sewer pipe and when I said something to him he argued with me telling me that's the way they do it and that the pipe from there was ok and clean and that he said he would go up to the main and thats up to the main. After arguing with him and telling him that's not acceptable he finally dug up the rest and tied into the main as he was hired to do. Then after back filling the trench he took the excess rock and dirty fill and spreaded over my yard instead of hauling it away and then argued with me that it's not his fault that there was alot of rock he had to dig threw to install the new pipe. Then he told me if I paid to have new dirt brought in he would spread over the rock and debris he spreaded all over my yard. He finally brought some dirt in himself that is mainly mud and clay and rock I can barely get any grass to grow in it and my yard is in worst shape now than it was before he started. Also were he tied into the cast iron pipe coming out of the house was right next to my gutter downspout drain pipe that after he was done I realized it was now missing. When I asked him about it he told me it was collapsed so he did away with it and just covered it up and did not say anything about and giving me the ability to replace it. I had to dig up everything he just did in order to install new drain pipe. He is the most unprofessional contractor I've ever dealt with and the quality of his work is terrible. I will not ever refer him or use him again. Totally unsatisfied with my yard and the experience in dealing with him."