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"It went very well! I had one issue with the work and they promptly resolved it to my satisfaction."

"It was a custom job, a big shower, but the sales guys reassured me that I would get a finished product and all I would have to do was paint the ceiling. He said it would be about 3 days, but the job took 7 days and ran into my son's 7th birthday party. The first mistake we noticed was that the walls were not level and the grout lines were off. We called the installer and they rushed back and pulled the wall down. The seal between the two walls never fit quite the same after that. Then we noticed on the back wall behind the bench that it was bolted to the green board and not wooden framework, and the greenboard had already begun cracking from sitting on it a few times just to test it. So they came back and hammered a 2x6 in there and acted like it was no big deal. The concrete poured under the base of the tub didn't meet the outside edge or the corners and instead shims were left in place that came loose, causing the tub to dip and the caulk to crack. So I hammered in my own shim and poured the concrete myself, repairing the caulk afterward. Water is still pooling in the far right corner of the pan but there's nothing I can do about that. The hole cut in the ceiling for the can light was off center so I had to widen it to get the light in there. Because of this, it was too wide to make a proper seal and I had to caulk around the outside edge of the light. Neither of the shower heads had a washer in them and both were leaking. The hot and cold are backwards. The ceiling was not caulked, nor the trim along the windows, not the trim around the outside edge of the shower where it meets the drywall. This was done after I spent a couple days building the drywall up on both sides, four layers of mudd and sanding to properly level and prepare it. In all I probably spent five or six days on the shower installation that I was told would be done in three days, and all I would have to do was paint the ceiling. Instead I'm pouring concrete, caulking, mudding, painting and texturing, cutting baseboards and I'm slow at it because I'm a nurse and not a carpenter. That's why I wanted to hire professionals. And I told them they owed me some money back, a figure that was around 40% and the manager told me he would call me on Monday and that was over two Mondays ago. The project took a long time to get started, it took a long time to get finished, it was not done right, it was not done professionally, and it was not the finished product I was promised."

"Professional workmanship. The design and products recommendations were perfect for the application. Neat and tidy workspace cleaning up at the end of each day. Capable of many handyman skills with creative cost-effective solutions. Maintained a tight schedule to complete as committed."

"We are extremely happy with how our new windows and new front door turned out. After some unexpected challenges with the way our home was built, our installation crew quickly and efficiently adapted to make sure our windows and door were installed with expert care. Every time we see our new beautiful picture window we are left breathless! And our beautiful front door is the perfect upgrade for the look of our home. Thank you RBA!"

"I called the Window Gang yesterday to get an approximate time they would be here. I received a text that Ryan was on his way. He arrived at our driveway at 10:18 am. My husband went outside to check on him about ten minutes after he arrived. He was already gone by 10:30 am. I checked our ring doorbell and saw him putting his ladder back in his truck at 10:25 am. At 10:31 I received a survey from the Window Gang about the job. At 10:35 am I received an invoice for the supposed completed job @ the estimate price of $195.00. I called the company and was assured that Ryan had been on the roof and all of our gutters were clean. How he could check everything out that quickly is unbelievable! He never even went around the house. Charlene from Window Gang said she would call and have him come back. I told her not to bother if that is all he was going to do. A short time later we saw Ryan on a ladder toward the back of our house. We went outside to check side and I told him that was a new room- less than a year old. He showed us that he was taking pictures of the gutter ps and they were ALL clean, a couple of the pictures showed dark stuff in the gutters. I asked if he was going to clean that are and he looked at me as if I were asking him to go to the moon. He left without ever cleaning anything or turning on any water to even pretend like he was cleaning. Therefore, I do not believe we should pay The Window Gang for a job they didn’t even start- let alone FINISH!"

"The entire process with Midtown was a disaster. Jade the salesman is a high pressure, unprofessional, liar. Nick the General Manager is the one who trained him and it?s clear the apple doesn?t fall far from the tree. They don?t self perform any work, and it shows on the price, communication, craftsmanship, and professionalism. Save your time and money and go with a different company! Added video of our brand new underdecking system that doesn?t work!! The General Manager has yet to send someone out to fix it."