"Terrific is an understatement! After being told by my HVAC company that they could not install a new hot water heater for 3 days, TJ at Metro Plumbing went above and beyond to make sure we had hot water before guests arrived the following day. He tracked down the unit we wanted, came to the house on a Saturday and he and his associate worked in tight quarters to the get the unit installed. It is no wonder he has been in business for 15 years! If you want a job done well at a fair price, I highly recommend KC Metro Plumbing! Thank you, TJ!"

"Aundre and his crew worked diligently to locate the problem as to why my kitchen sink would not drain. Unfortunately, the problem was much further down the drainage line to the main. This required new piping to be placed. In the process of trying to locate the blockage, Aundre worked in five foot sections to locate the problem in an effort to help save $. The basement floor was jack-hammered, the entire pipe replaced, concrete poured, and the area cleaned up in this short amount of time. The entire team was very courteous, helpful, and professional."

"Quick response to our request. Dean explained process completely. Dean’s installers, Miguel and Raoul were pleasant, performed excellent work and left their work area neat. Highly recommend."

"We recently purchased a foreclosure which had an 18 YO electric water heater. I decided we should replace that sooner rather than later. There are several new options such as tankless and heat pump models. I have typically chosen gas water heaters in the past for efficiency and quick recovery. Since the house never had a gas water heater, I would have to go high efficiency in order to use PVC out the side of the house for supply and exhaust. Through all my research, I settled on a gas tankless. I put out bids on HomeAdvisor and Angie's List and one of those that reached out was Zack at Mac Wilson Plumbing. Zack sounded knowledgeable, he answered my questions, and his prices seemed fair. Zack recommended a Navien tankless which seemed like a good product, so we went forward. I had to have the gas company upgrade the gas meter and run an electric outlet to where the tankless would reside prior to installation. Zack had our new water heater installed just prior to our move in. He had to order a stand for the new water heater and had to make a couple trips to work everything out, but he did not complain. He routed the supply and exhaust PVC piping smartly. They also brought the plumbing up to code by adding an expansion tank and pressure regulator. They also replaced the leaking globe valves with newer ball valve. Furthermore, they put in quick disconnects for the existing water softener with shut off valves so I can easily replace it down the road. He also installed new ball valve for our new whole house steam humidifier that the HVAC company would not do. They were quick and efficient and did excellent work. They also went the extra mile and ran a PVC drain for my water softener and tied it into the HVAC drain. My plumbing now looks modern and clean. Lastly, Zack added a gas line for a gas dryer and gas cooktop at a later time as he is a busy guy and Covid messed with his staffing during our project. I felt his reasonable prices for the great work he did worth the wait. On a personal note, Zack had a key to our home so he could let himself in and I managed to lock us out of our home one night early on. I called Zack in desperation and he promptly came over and let us in, not expecting anything in return. That speaks volumes about who this man is. The Navien tankless water heater is excellent, and I highly recommend them if you are building a new home or upgrading your existing hot water tank. I can run multiple showers simultaneously, back to back, and never run out of hot water. I would highly recommend Zack and Mac Wilson Plumbing due to their excellent work and fair prices. Zack is proficient in his trade, honest, and a man of integrity which is hard to find in the residential building trades these days. I have my plumber and plan to use him for future projects and/or plumbing problems."

"I am completely in awe of the beautiful new walk-in shower that Bath Pro installed. Steve came to visit and helped me with decisions on what would work for me and my situation in my home. I had never heard of onyx and when he showed me and suggested I try it I was more than ready. He help me with my choices of matching my bathroom tile and my vanity sink to the colors I needed and wanted in my shower. Their install time was three months out from when I met with him but I was in no hurry and it was well worth the wait. The installer, Zack, did a great job removing the old tub and shower doors and installing a New walk in shower. He cleaned everything up and you would hardly know he was here doing all that work. I would highly recommend anyone who needs a bathroom makeover, or a walk in shower installed call Bath Pro KC."

"Very fair price Great Customer Service Professional installation and clean up It’s hard to find this quality of service"

"Great gentlemen. Installed a gas line for our dryer. Very professional."

"Roger and Chris did a outstanding job. Very polite, on time and cleaned up after the installation was completed."

"Our installers John W. and James S. did a beautiful job installing our new bathtub. They were on time and cleaned up after the installation. I would highly recommend this company and these 2 installers."

"replaced a 1960's two stage a/c unit with a new efficient model. installation and removal went real good. will wait and see if it makes a difference in cooling house and cost of power in summer months. appreciate the quality and professionalism of the crew that installed it. thanks Bryan, Steven, Duncan, and Ken."