Get matched with top window shutter pros in Kaiser, MO

"We replaced the windows in our 1933 home through the services of MadCity Windows. From the initial contact with their sales representative to final installation, the company provided top notch professional work. With the draft from the old windows and the cold of the glass, we are already saving on our energy bills. Our house had old, large windows, so they had to be custom made. As an industrial designer and interior designer, we find our windows to be of excellent quality."

"Tim and his team did such a good job that I asked them to come back and do another bathroom. Tim gave us an estimate that he stuck to and finished on time and on budget. After working with another contractor that I ultimately had to fire for shotty work, I was pleased when I saw Tim's work. Thinking of asking him back for a third project once I get the funds together."

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

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First off, the salesman Russell was great.  Very knowledgeable and informed on all aspects of what he was doing.  I explained his was the first of three bids I was planning to get and he didn't get pushy.  He did still try to close the sale on our first meeting but that's his job.  He was also easy to contact and prompt to return calls.  After talking to him for a while you start to wonder why in the world is this guy selling windows?! (Not knocking window salesmen)  An interesting guy and a big part of the reason I chose Window World.

Next, the windows.  I'm not a home improvement type person, but they seem to me to be very good quality for the price and are a huge improvement over the old 1970's era wooden single pane windows I had.  I could immediately tell a huge difference in how they keep the wind and cold out.  Several of my friends in the construction industry were very impressed with the build and quality when I showed them.  Time will tell further, but based on what I see, and lots of research, they are a huge step above basic builder grade quality.

Last, the installation.  The windows arrived ahead of plan and installation was scheduled quick and easy.  They guys called when they were on the way and arrived on time.  Overall everything went well.  I did ask them to re caulk one of the windows as the bead was pretty ugly and got dirt in it.  They took care of it right away.  I later noticed one of the screens had a tear in it and they came back promptly and took care of it.  Based on my experience, I expect to get good service in the future if needed.

A few small problems.  One of the installers was standing on my front porch smoking.  I believe you should ask the customer first if that's OK.  I did politely ask him not to smoke.  I guess I should have also asked him not to leave cigarette butts in my driveway. When they took the windows off the truck, a bunch of broken glass fell off and was left on my driveway.  Per their paperwork, a normal amount of post construction clean up is the customer's responsibility but broken glass covering the width of my driveway is beyond normal post construction clean up.   I didn't notice that until a few hours later so I just cleaned it up myself but I did contact the project manager and let him know about those issues.  Another thing, as noted on their paperwork, they are not responsible for damage to shrubs or landscaping.   I pointed out a particular shrub to the installer and they said no problem, they could work around it, but it was stepped on and destroyed. 

As I stated though, I consider these to be small problems and will be purchasing more windows from Window World in the future and would recommend them.

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"I hired them to replace my windows. Great folks!"

Welcome to Total Glass Professionals! We take pride in the quality of work and customer satisfaction that we give each and every customer! We are known to pay exquisite attention to detail while making customer satisfaction our top priority. Call us today to learn more about how we can help you!

"They did some peering in our basement. Everything went well."

With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation's leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product the company offers - from new windows and sunrooms, to siding and entry doors - is built right here in the USA, backed by industry-leading limited lifetime warranties, and comes recommended by more than 9 out of 10 recent Champion customers.\n\n***Please use this link to schedule an appointment \nhttps://www.championwindow.com/book-now

Hello, I am a recently retired educator and coach. I learned building trades from my father as a child and worked with him in construction for 8 years building houses from the ground up including plumbing, wiring, concrete, cabinetry, etc. from framing to finish. I have completed my own additions, remodeling, and repairs for the last 30 years. I'm a detail oriented perfectionist that enjoys working with my hands and providing a quality, reasonably priced service.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.