"Very satisfied with product installation"

When you need an emergency plumber in St. Louis, or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

"I've hired Maplewood Plumbing multiple times. They are super friendly, easy to schedule and they do good work. However, this last time that they came to my house, I needed them to fix an outdoor garden faucet that was leaking backwards into my basement and to help me get a spoon out of my garbage disposal, which I was completely unable to remove myself (ugh). The technician was great, as usual, but he quoted me $155 to remove the spoon from my disposal. I questioned that, at which point he said that he could give me a total price of $386 for everything. I agreed and he fixed everything (the spoon took about 10 secs for him to remove) and he charged me and left. I started thinking about the cost later that night and it seemed awfully high, but not knowing what went into the pipe fix (one of the pipes was cracked and had to be replaced) I wasn't really informed enough to make that judgement. I wrote and asked for an itemized receipt so that I could weigh the cost of the parts against the cost of the services for future reference and decisions around who to hire for repairs. I was given a blanket receipt that did not itemize the work. I asked for another version, where they could list out the cost of items versus the cost of services and was told: "Because we charge a flat rate per service, not by time and materials, we do not provide itemized invoices. The $386 covers time, materials, and the 6 month warranty included in the service." (Just as a side note, I have always received an itemized bill from them in the past.) So I asked if they could tell me what their flat-rate service charge is - how they arrived at their numbers, because I was quoted two different prices for the garbage disposal and the pipe. I was given the original receipt that just lumped everything together under the one cost. I'm hesitant to hire them again due to the fact that I need more transparency with service providers that I hire. I like to know what I'm paying for parts and what I'm paying for labor. If that is important to you as well, then you might want to look elsewhere. If you don't care about that sort of thing, then I would recommend them because I believe they do quality work."

"Service was excellent from Glen. Walked me through what he was looking at. Apparently the disposal was not on correctly. He quickly remediated the issue and provided me a quote if I wanted to replace it in the future. Would certainly hire this company again."

"The installation went well. The team was professional and worked tirelessly to finish the job by end of the day."

"I was impressed with the responsiveness after I contacted them via email. I sent an email later Sunday night and got a phone call at around 7 the next morning. We set up a time and the technician arrived within the window stated on Thursday. They couldn't get the job done that day. The technician lived close to me so we arranged for me to be the last appointment the following Thursday. I rearranged my schedule on that day to accommodate the later arrival. I get a call from the technician at 9:15am and they said they would be at my place later in the morning. I had to remind them of the arrangement made last week which was totally their idea. I'm not sure why they forgot about that. I got a call a little before 1:20pm stating they would be at my place after 3pm. I heard nothing until 5pm when they called stating they would be at my place in 20 minutes. They showed up an hour later. at 6pm. They called 20 minutes prior to apprise me they were in traffic in Manchester (surprise surprise). The dryer got fixed pretty quickly. The garbage disposal was another deal. After working on it a while, they had to go to the hardware store for something. They came back and worked on it some more. It was 8:45pm by this time when they said they would have to get another garbage disposal and install that. We made arrangements for them to come a third time tomorrow night. This has been way too complicated and it is taking way too long. I don't want to hire them again."

"Great installation of a new replacement dishwasher. kknowledgeable and friendly Graet job! Highly recommend his services"

"Installed a garbage disposal in our bar sink, but was also able to help fix and inform us about another issue we were having under that sink with leaks every so often when the dishwasher was running. Not only was the quality of his work top notch, but he was also very respectful of the area he was working in. I say this because we’ve had issues in the past with other workers damaging fixtures or areas in the house near what they were actually working on and not telling us about it. He clearly takes a lot of pride in the work he is doing and it really shows. Couldn’t be happier with how everything turned out!!"

"Installed ok and he left ! No complaints!"

"Mr. Stoney and Ms. Monica far surpassed my expectations in cleaning out 10 years worth of accumulated stuff. They went over and above what I expected and couldn’t have been more professional and easy to work with. I am beyond grateful to them and MTL for the service they provided at a very reasonable price!"