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"Rion was very professional. He laid out the job and explained everything as to and how it would work. The job was completed in a very timely matter and cleaned up very nice. I would definitely recommend him and his company."

"2 employees arrived on time, snaked down and cleared clog near the toilet trap. Without checking, one of them simply concluded that it was a calcium build up in the trap and that was common with "newer" toilets. He further suggested that these toilets would often not last more than 9 or 10 years and even gave me an estimate on A&J installing a new toilet. He said with this calcium build up that it would probably clog again. 2 days later, the toilet clogged again and I used my snake to clear it. When I retracted the snake it grabbed a spring-like "ball" similar to (or actually) a mixing spring from a "blender bottle". It was stuck near the toilet trap and entangled with my snake. This was clearly the problem and could have been detected by probing (as I did with the snake) or by camera inspection. The toilet now flushes like brand new. For $120, all I expected was determining the cause of my clogs and I didn't get it. Good thing I didn't "fall into the trap" for replacing the whole toilet."

"My experience was great with this company until today. They came out at the end of September, messages I have is September 25th, but not 100% sure on the actual date they came out and completed demo. Long story short, we had a bad experience with our insurance adjuster at our insurance company. Keep in mind, that I had kept Grant informed every step of the way of this process. The lady that was helping us was either fired or quit, which delayed our claim being approved. We waited a couple of weeks, trying to get in touch with our adjuster to see what was going on. We were finally assigned a new adjuster. I had to send her everything as she didn't have any of the documents/pictures/information on the claim. I let Grant know that we were assigned a new claims adjuster and that they stated it was approved. The insurance company just had to wait for them to sign off. This was Thursday, November 7th. Yesterday, November 12th, I was able to finally sign the docs with the insurance company. They stated we would have the check 5-7 business days. Again, I let Grant know via text of all this communication. Today, he called me and was extremely aggressive on the phone. Stating that I am past due 30 days and that I need to pay him immediately. Stated there is interest on my invoice that I need to pay. I wasn't aware that I would be charged interest, or I would have paid Rapid Dry a long time ago. The way he spoke to me on the phone would bring the negative side out of anyone that he talked to this way. He stated that he was extremely busy and that he had taken over 2K phone calls and didn't know if he had talked to me or not. My issue is that I have been communicating with him this entire time that we were having issues with our insurance company, and he didn't say anything about the invoice accumulating interest. I have text messages showing that I have been keeping him updated on the status of the claim. I will never use his company again nor will I EVER refer them to anyone. Not because of the work that they did, because this was good, but merely due to how he spoke to me and how aggressive he was on the phone when he just called me. Grant literally was screaming at me. After 10 minutes of a phone call with someone yelling at you and being aggressive, I think about anyone would react to this. I am extremely taken back at the way he handled himself and represented the company in the way he called me and how aggressive he was."

"Mel is a drain artist. He loves his work and he is the best there is."

"I started using Eureka Plumbing when I lived in Eureka for 20 years. I have been extremely satisfied with the service. If not the same day, they are at my residence the next morning. Now that I have moved, I still use their services. From minor work to major projects, Eureka Plumbing is the best!"