Get matched with top foundation drain installation pros in Desloge, MO

"We attempted to have our unfinished basement finished in 2020. The project started in June of 2020 and was terminated unfinished in January of 2021. Total cost of the partial project was $75,771. Several issues led to the termination of the project. The primary was lack of actual project management and ability to take responsibility for errors by the contractor, which, in addition to being frustrating, contributed to the unnecessarily long project time of 7 months while still not being finished. Examples include: - An I-Beam for a heavy-bag track was to be installed on the ceiling. It was installed in the incorrect location and extremely poorly, to the point where flanges were overlapping. When confronted, the contractor stated that it just "wasn't finished". However, the correction required the complete removal and re-installation. Then the contractor claimed the issue was due to insufficient instruction supplied, even though all required information was in fact supplied. The installation crew was simply not competent and failed to install as instructed. - Wood panels were put on a large portion of the ceiling. Several conversations in writing instructed that there was to be no more work done after the initial paint as we liked the look as is. When painters were on-site for the walls, it was confirmed with them verbally that the ceiling was complete and not to perform work on them. However, they caulked and painted it anyway. When confronted, the contractor stated it was always known that this work was to be done. He also said it was only painted and not caulked, which was clearly not the case. Additionally, when shown texts and emails where we explicitly requested no more work done to the ceiling and that he also stated it was complete, he simply ignored it. - When ordering a vanity, he sent us to a shop to select one. However, when it came time to need the vanity, we found it had never actually been ordered. The contractor blamed us for not ordering it while at the shop, however the person at the shop later confirmed the hold up was the contractor not confirming the order. These are some of the biggest examples, but there were communication issues throughout the project. The termination of the contact didn't go any better than the rest of the project. We were told up front, in writing, that we would be billed for all services each week for the prior week. However, when we were settling up after the contract was terminated, there were many costs he was back charging for, meaning they were not billed during the week of work as the original contract stated. One of the items had no reciept. One of the bigger issues here was the painting. The painting cost was much too high relative to the original bid price based on actual work performed. When asked for an itemized bill for painting, it included painting work that had not been performed. The contractor ultimately removed the item for which he didn't have a receipt and reduced the paint cost by some amount. It was still not correct, but we agreed to pay to end the situation."

"As far as we can tell, the work was effective at stabilizing our foundation, and the on-site crew led by Luke was great, informing us of their progress along the way. However, we expressed in advance our concern about protecting some of our landscaping. We were assured the crew would have boards to cover landscaping on which removed dirt would be piled. This turned out not to be the case. I’ve had quite a bit of expense and labor to restore landscaping that was damaged during the work. This damage could have been avoided. Foundation Recovery sends out $500 coupons to advertise for their work. My attempts to contact Joe and FRS to honor even a part of the $500 coupon to help defray my landscaping costs have gone unanswered. Our salesperson, Joe, was not present during the work and has not been responsive to our followup inquiries. We are very disappointed in the poor customer service from Foundation and its representatives. I cannot recommend this company based on their failure to address our up-front concerns, lack of response to our followup requests, and the false advertising that is associated with the coupons."

"Thrilled with the results! Good design and implementation."

"I hired Andrew Browning to replace my sewer lateral. He brought his equipment in threw my neighbors yard after he was specifically told that was not my yard and he couldn't bring his equipment in that way but when I got home from work I found out he did anyway. He also stopped short of the sewer main and tied into the old sewer pipe and when I said something to him he argued with me telling me that's the way they do it and that the pipe from there was ok and clean and that he said he would go up to the main and thats up to the main. After arguing with him and telling him that's not acceptable he finally dug up the rest and tied into the main as he was hired to do. Then after back filling the trench he took the excess rock and dirty fill and spreaded over my yard instead of hauling it away and then argued with me that it's not his fault that there was alot of rock he had to dig threw to install the new pipe. Then he told me if I paid to have new dirt brought in he would spread over the rock and debris he spreaded all over my yard. He finally brought some dirt in himself that is mainly mud and clay and rock I can barely get any grass to grow in it and my yard is in worst shape now than it was before he started. Also were he tied into the cast iron pipe coming out of the house was right next to my gutter downspout drain pipe that after he was done I realized it was now missing. When I asked him about it he told me it was collapsed so he did away with it and just covered it up and did not say anything about and giving me the ability to replace it. I had to dig up everything he just did in order to install new drain pipe. He is the most unprofessional contractor I've ever dealt with and the quality of his work is terrible. I will not ever refer him or use him again. Totally unsatisfied with my yard and the experience in dealing with him."

"Rion was very professional. He laid out the job and explained everything as to and how it would work. The job was completed in a very timely matter and cleaned up very nice. I would definitely recommend him and his company."

"Very nice guys and willing to work with you. Photos coming soon"