"Did not recieve the estimate after the consultant arrived. When I called back received the estimate very quickly. However the estimate was over 20K for 15 plantation shutter windows which is about double any of the other estimates."

"We worked with Ray from Woodbury office.. Would highly recommend him to anyone who needs help.. Customer service excellent.. price reasonable & he was very pleasant to work with.. The next time we need help with our window coverings would definitely use them."

"I needed a pet door installed and I'm so glad that I chose Handy Rite.  Due to their backlog Ben was scheduled to come out in 2 weeks.  However there was a cancellation and Staci called me asking if he could come this week instead. How often do you have someone reschedule for an earlier date...not often.

Ben showed up on time, was very friendly, professional, and discussed what he would be doing.  The pet door didn't fit snuggly between the exterior door panels but Ben made sure to seal with caulk to keep the weather out.   When he finished he was meticulous with the clean up.

Not only did he do a great job with the install he helped me chase a chipmunk, who snuck in through another door, out of my house.   I whole heartedly recommend and will definitely use Handy Rite again. 

Thanks!  Amy"

"These are the projects they have done for me : large privacy fence, remove window install door, 2 small porches with railings, 2 barn door installs, storm door install and now our new bathroom vanity. JP and his VERY talented group are 5 star all the way!"

"I hired these guys to install vinyl siding over the existing wood siding. The house was built in 1889 and from the outside they made it look like a whole new house. They were able to get us on their schedule very quickly and the house looks AMAZING! Once they were complete, they made sure the yard was picked up and no debris was remaining. They were also very careful around the plants...until i finally told them not to worry about it since they were getting dug up anyway. As they were nearly complete, they suggested some aesthetic finishing touches (decorative shutters on the front windows). Next day they were installed and it totally makes the house look even better. We have received many compliments from walker's by. I would HIGHLY recommend these guys."

We take great pride in our experience, expertise. quality, and customer service are extremely important that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Jake and his assistant arrived on time and went right to work. They did a very professional job in prepping and caring for the furniture and floors. The day turned out to be raining, so the first coat wasn't drying as fast as it should. Jake offered to come back later in the day and put the second coat on, which he did. They did a great job with cleanup too. I am very happy with the quality, coverage and care that was taken and would definitely use them again and recommend others use them also."

"Could not locate matching aluminum shutters for my home."

"We love our fence-- it's beautiful!  Yet, while the final outcome was"A" worthy, a few bumps along the way unfortunately weigh down my overall rating.
When I reached out to Artistic Fence through Angie's List, I got a timely response and an estimate soon followed.  I liked the samples of their work, the price seemed fair and reviews on Angie's List were strong so we signed the work agreement and made our deposit without delay.  
The bumps were essentially the result of some inconsistencies in the way of customer service.  Namely, we were not impressed with the crew that did the tear-out of the old fence and placed the posts because of their general lack of professionalism and regard for our property.  I feel pretty strongly that every crew working residential jobs needs at least one person who has the soft skills needed to, at the very least, introduce themselves to the homeowner and say what they are there to do.  If there was such a person in this crew, he did not introduce himself, which caused some unease.  Plus, they did not space two of the posts correctly so one needed to be dug up and moved by the builder.  I believe with more proactive and detailed communication from a project manager, my expectations could have been managed more effectively.  For instance, I was expecting the crew in the morning of the first day so I stayed home from work to get them set-up with power and water.  After a couple hours I inquired about their whereabouts.  Turned out they didn't arrive until the afternoon and then worked for only an hour and while I understand the weather's heat was likely disruptive, I felt out of the loop.  Or, perhaps that was part of the project plan all along, but based on my expectations they were late, left early and threw the job off schedule. Things turned around after I expressed my frustration over having a torn-up, exposed yard and  being told the job would not be finished by the agreed date or two days after that when we were slatted to host an event in our backyard or two days after that. 
They responded with great service recovery?moving things around to send out their ?best builder? (perhaps owner too) to get things very close to finished allowing us to get our yard cleaned up in time for our party.  He was great?friendly, understanding, and detail-focused.   He was very apologetic about our experience with the earlier crews.  He communicated how he was going to approach the build.  When he finished, he gave his recommendations on care, including staining.  He let me grab some scrap pieces to test stains.  He even offered to haul away some old concrete footings from a separate project, which was very helpful.  And, like I said at the beginning, the finished product is really lovely and has helped us enjoy our backyard so much more.
Based on the final product, I think it?s a shame this project didn?t earn an A because the fence is truly excellent.  The process in total was good, just falling short of great.  I would certainly recommend Artistic Fence and I would use them again in the future.

"

"When they manufactured my first cover they got it wrong, but when I called them about it, they quickly reacted and got me the right one.  They were nice about it, no hassles or anything.   The work they did turned out excellent.  I'd say they do good work; they make a mistake, they fix it. "