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"Looks great and was quick install! There was a miscommunication between the office and the installers that LVP was also going in, but luckily they were still able to do it at the same time."

"Small customers are a no-go for them. Of course, we did not know this until weeks after being in email correspondence, sending them photos of ideas, having them out for a site visit, and receiving a written quote for work from them. They wasted our time in a colossal way. If your job isn't going to make them $$$, don't bother contacting them and if you do contact them for a job, be ready for your verbal estimate given at the site visit to be quite different that the written one. We know how to hire companies and others have the foresight to be honest and not waste time - if the job is too small, they just say so at the initial contact point. Not this business. They will waste your time and then after weeks of discussion and effort on everyone's part, just say, "No thanks. We can't make enough money from your job." And you are left wondering, "What just happened here?" This occurred after we asked them why their written quote was $600+ higher than the verbal estimate they gave at the site visit. When we asked them why, their response was to walk away (politely, of course, but still...). Most businesses give a verbal ballpark and when the actual written quote comes in, it's within range of that verbal quote. Not the case here. There was nothing in the ballpark of the initial verbal quote. So that is confusing too for a potential customer. And when you ask "Why?" rather than discuss more, they bolt. While companies need to make a profit, and we understand this, Groundworks just does not show respect for the "little guy" needing a small job done and apparently it is okay to waste peoples' time and make believe they matter as a potential customer. PROS: When they did come for the site visit - they were on-time. Their email response time was good too. And, Gary is friendly and helpful. He was able to see some grading issues we needed to correct, which we appreciate. CONS: The level of professionalism of treating a customer's time respectfully is absent. Be forewarned, verbal quotes may vary widely from written ones. OVERALL: We won't be looking to them in the future when we DO have larger jobs. So short-sighted. We won't be recommending them either."

"Tony and Myles from Yares Renovation Services came through in a horror like situation - the awful water bubble bulging in the wall. They provided expert advice through each step of the fix, was prompt and kind in their responses, and really was looking for the best possible outcome for me. They patched the roof twice upon insurance's requirements, and finally was able to come and replace the roof, which had apparently been patched up to less than code in the past from a previous owner. We now no longer have a leak and will have a much better house. No more worries about the roof over our head thanks to Yares!"