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"explained window remodel in detail, great follow up, work completed on time. Looks Great! Thanks Anthony!"

"Jason C from Pella responded to our service call. He was knowledgeable, courteous, respectful, and knew exactly how the door needed to be repaired. I highly recommend Jason from Pella."

"Thomas and Easton were amazing, extremely helpful, extremely professional, polite and just all around awesome to work with. I love how the the exclusive GlassWing window is very good quality made from pure vinyl."

"great. Stacey knew exactly what was required to repair the problem and went about it quickly. I would recommend him to everyone."

"This is 2nd project I had American waterworks help me with. First was basement wall stabilizing, this one sidewalk leveling. Both crews were well knowledgeable, kind, explained procedures. Very happy with this company!"

"I hired them to replace my windows. Great folks!"

"Great a few things they had to come and adjust and made it right"

"Pleasant people to work with. Did a great job on siding and windows. A few bumps in communication along the way, but they responded well and made us happy. I had a small issue with a window trim wrap this spring and they were here within days and dwere done fixing it in less than an hour."

"Called to make an appointment to get an estimate of the work and they were friendly on the phone and in person.  We were willing to get Doug to come out within a few days and schedule the work within a week.  Very happy with how fast and professional the workers were in getting the huge mirrors off the walls and out of the house.  We plan to use them again when remodeling our master bath and putting in a glass shower door.
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I guess I felt a bit hoodwinked - and perhaps its just my naivete.  When I hear a deal that talks about getting 30 windows cleaned for $99, that's a great deal.  Apparently I didn't realize that 30 windows actually = 30 panes of glass.  i.e. two panes of glass in double hung window - so the amount of washing immediately is cut in half!  Add to that more complicated historic windows with multiple lights like I have on my first floor - and the amount available to be washed w/in the window of the deal is cut again. Admittedly, that was most likely in the fine print and I missed it, so my bad. 

So...while I went into this thinking I'd pretty much have a large majority of my exterior windows washed; I left the deal haggling/cajoling the window washers and making my own decisions on which windows were most important and thus washable w/in my cost cap.

Seems a bit disingenuous and a way to make more cash - knowingly selling something that cannot possibly cover a whole house exterior because of the way the "windows" are counted.

If all window washing companies work like this, well, now I know better for next time and will look for a better "deal" Angie...

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