Get matched with top carpet stretching pros in Hastings, MN

"Our three large cotton rugs were picked up by Pace Pro on Thursday, July 10th, 2025. Prior to scheduling the pickup, Kris told my wife that he would be able to clean them and have them returned to our home in one week. That week came and went. Eventually, my wife called and texted Kris to find out when the new expected completion date was. He read several of her messages without responding. When he did finally respond, he stated that he had torn a ligament in his back and was unable to work on our rugs. That's an unfortunate circumstance, and we were understanding that things may take a little longer. However, by July 31st, we had still not heard any update on our rugs. At this point our rugs had been gone for 3 weeks. I called, but there was no answer, so I left a message. On August 4th, Kris called back in the morning, but I missed his call. He left a message reiterating that he had hurt his back, and he stated that his back was feeling better and he expected he would be able to get the rugs cleaned by the end of the week. That week came and went. I called twice on August 12th, but he did not answer. I called again on August 13th, and still no answer. When I tried again on August 19th, I received no answer, and my calls are forwarded directly to voicemail. August 21st, I called, and it went straight to voicemail, so I sent an email asking for the prompt return of our rugs. I have still not had a response to that email. I am leaving this review as a last resort. We just want our rugs back. This is the worst service we've ever received from any home service company. Even if somebody is injured, the total lack of communication is completely unacceptable and unprofessional. Are our rugs lost? Have they been damaged? Have you stolen them? Please just answer us, so we can move on from this ordeal."

"I would hire Alex again in a heartbeat and would recommend him to anyone. Courteous, highly skilled, great communication, fair price, and works HARD until the job is done -- and done to his very high standards. Alex and his brother dove in with a great attitude even to our brutal, nasty, old-house-bathroom demo that had to go down to the studs. They started on a Saturday and worked straight through the following weekend to get us back in our bathroom as soon as possible. He called us in regularly to consult on key decisions, and his design instincts are great. Along with being a top-notch tile setter (lasers, wet saw -- the tech you want to see) he has the requisite carpentry and core plumbing skills that can come up on a tile job, including built-in niches with proper structural support, and raising the entire floor so the floor tile met the hallway floor perfectly. He did the entire wainscot in Durarock (not everyone would!) and the rest in mold-resistent sheetrock. When he wasn't sure he could get the mudding meeting our old ceiling as perfect as he wanted, he subbed out at no extra cost to me to a friend who is an expert (and who also was terrific to work with). There are no cut corners (except for the perfectly mitred ones Vlad can achieve with the wet saw!). Our bathroom is gorgeous, the work was prompt, and Alex and his small crew were a pleasure to welcome into our home."

"They're the most thorough cleaners we've ever had. 100% recommend."

"Highly recommend JB’s to anyone looking to upgrade their flooring! The level of experience, craftsmanship, and passion for their work is remarkable. The bid process was seamless and all the options/details of the project were well explained ahead of time. Ultimately our decision was to use the water based system over traditional oil based polyurethane for the overall appearance and drying characteristics. Half down was due when the materials were dropped off. The craftsmen did a great job with prep, install, sanding, dust control, and finish. There was no noticeable odor or smell. The job was completed ahead of schedule on our tight timeline. Final payment of the second half was due upon job completion. There were no hidden costs or change orders. Service, communication, pricing and overall experience was 5 star."

"I was incredibly impressed with the cleaning service. They were always on time and consistently maintain a high level of professionalism. The team works efficiently while paying attention to every detail, leaving my home spotless. Their reliability, and delivering of excellent service will make them an invaluable part of my routine. I love them."

"The team was amazing! They were personable, worked hard, and followed instructions perfectly. The pricing and communication was great! I will definitely hire them again!"

"Happy customer for more than 15 years! Tom takes great care to get the stains out of carpet and upholstery- very determined and thorough! I especially appreciate that he is super organized and keeps his work area tidy and clean as he goes. Pricing is very fair and assume it depends on the work effort. I had the entire lower level cleaned, a sunroom, and also many upholstered chairs and armchairs cleaned. Tom is not one to take breaks and have distractions. He is 100% focused on you and your home. Will definitely continue to hire on the future!"

"I have been doing work with the crew at MJ General Services since 2016. They have been nothing but exceptional. The quality of work and the price can’t be beat. They are honest and give you great recommendations and make sure you don’t try to install something you might not need."