Done Right Carpet & Restoration, Inc. logoApproved Pro
Approved Pro

Done Right Carpet & Restoration, Inc.

4.4(
24
)
Water Removal Recovery Service,

About us

You can count on Done Right Carpet & Restoration, Inc., at any time of the day or night. We have technicians available 24 hours a day, 7 days a week. We offer immediate response, years of experience, and the best trained staff in the industry. Our commitment is to restore your property to like-new condition. We work with most insurance companies, and we'll guide you through the claim process. Flood and sewage damage is hazardous to your health and the integrity of your home or business. Treated quickly, you can minimize damage, reduce restoration costs, and prevent mold or other contaminants. Time is of the essence when water and sewage damage occurs. Fires are the second leading cause of accidental death in the home. Due to the unique characteristics of smoke damage, fire restoration can be quite complicated. It's important to have an experienced restoration team on your side. An immediate treatment will help reduce health hazards and simplify any additional cleanup.

Business highlights

Emergency services offered
33 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Our recent projects
  • 6
    Water Damage
    View Gallery

    Water Damage

Reviews
4.424 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
8%
2
4%
1
4%
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Filter reviews by service

Showing 1-24 of 24 reviews
Krystal M.
Jan 2024
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$1,000,000
They called as soon as we requested help for a sewer backup and weâ re willing to come out that night but we opted to have them start the clean up in the morning, the were very thorough and knowledgeable, job was completed properly and quickly
Duane V.
Jun 2023
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Fast and efficient as well as thorough
James P.
Apr 2023
3.5
Water Removal Recovery Service
Yes, I recommend this pro
They cleaned up the water and wet carpet
Joan S.
Apr 2023
5.0
Water Removal Recovery Service
Yes, I recommend this pro
We called on a Sunday and we live 90 mins away from them. They showed up in 2 hrs. They are very professional yet personable. They removed all the carpet in the basement, brought in 28 fans to dry the floor and walls. This resulted in saving us so much of our sheetrock. Give them a try, you won't be disappointed!
Jason D.
Apr 2022
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$260,000
They responded quickly and professionally. They even helped me move my son's bed to another room.
Joyce J.
Aug 2021
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$180,000
They called within minutes of receiving my request and weâ re at my home within 30 minutes. They assessed what needed to be done and worked quickly.
Michael F.
Nov 2020
5.0
Water Removal Recovery Service
Yes, I recommend this pro
John and his team responded quickly when we needed to dry out a portion of our kitchen wood floors and our basement. He answered all my questions and concerns. This is not a fun problem for anyone to have to deal with, but this team got it done for us.
Patty W.
Oct 2020
5.0
Yes, I recommend this pro
$95,000
Jon got right back to us and was extremely helpful....would highly recommend this place!!!
Linda P.
Oct 2020
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$300,000
If I could give them 10 stars I would! They came out right away to do a job that other companies didnâ t want. They were respectful of my home and worked quickly and efficiently. All my questions and concerns were addressed in a pleasant and patient way. John and his team took care of all my water issues. I am very confident it couldnâ t have been solved any better. They definitely left my home better than they found it! On a scale of 1 to 5, they get 100!
Michael S.
Aug 2020
3.0
Water Removal Recovery Service
Yes, I recommend this pro
If you do not have an emergency check the cost for each function and/or get a second bid, particularly if you do not have insurance coverage. They showed up quickly.
Justina J.
May 2020
4.5
Yes, I recommend this pro
.
DANIEL B.
Mar 2019
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Kathleen W.
Dec 2018
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$346,400
Quickly responded to my call and set up machines to rid my basement of moisture. They moved stuff away from the walls, wiped down wet ductwork, cleaned up some spill. Don't know if they are more expensive than the rest, but peace of mine is important and that's what Done Right gave me.
Deanna C.
Oct 2018
5.0
Water Removal Recovery Service
Yes, I recommend this pro
They were GREAT!
William F.
Jun 2017
3.0
Water Removal Recovery Service
Yes, I recommend this pro
Nothing.
Lee Ann E.
Sep 2016
5.0
Yes, I recommend this pro
Excellent job. The owner called us personally (and right away) to schedule our appointment. We live in the northern suburbs (North Branch). Most service providers were either not interested in traveling to our location, or required a very high minimum dollar amount in order to even show up. In our mind, you pay for what you get, and we couldn't have been happier from beginning to end -- not only with the professionalism in follow up, but the customer service, and ultimately the service provided. Bill was our technician who was very knowledgeable and efficient. Although we can't speak for others, our carpet was dry within 24 hours (even during a humid period of time), and our carpet looks like new again. Bill was on time and respectful of our home. We will be contacting this company again when we get ready for duct cleaning in the near future.
Response from

"Thank you bill takes great pride in his work and always takes over and beyond care of custmerss"

Luke F.
Aug 2016
5.0
Yes, I recommend this pro
We had Jon come out to spot clean so trouble accident areas for our two dogs. He's been in the biz for a long time and is very knowledgeable. Might be a little on the expensive side but happy to pay more for good work. Would highly recommend him. Straight shooter which I love.
Response from

"Thank you I am glad you gave me the opportunity to help you"

Jeremy F.
Jul 2016
4.5
Yes, I recommend this pro
Did a really good job. On time *early, in fact). Moved the necessary furniture. Only gig was they are a little, not very, but a little expensive.
Response from

"Thank you we enjoyed making your carpets look great"

Nancy A.
Jun 2016
4.0
Yes, I recommend this pro
$195,400
Came the time they said,
Larry P.
Jun 2016
5.0
Yes, I recommend this pro
Bill was very profeesional
Response from

"Thanks Larry we truly appreciate means great deal"

Deidra R.
Jun 2016
5.0
Yes, I recommend this pro
$100,000
Bill was extremely professional and concerned about delivery a high quality outcome. The carpets look brand new...and we have a dog and cat...and several pet accidents that needed to be addressed.
Response from

"Thank you bill is a great tech he truly gives 100% on every job thank you"

Pat K.
Jun 2016
1.0
$45,000
The technician Bill asked me if I wanted deodorizer. I said yes (who wouldn"t). Then he asked me if I wanted the closet carpet cleaned. I said sure. He then said there is an extra charge for the closets. 10.00 per closet. After he was all done and presented me with the bill it was 200.00 more than I was quoted. He charged me 200.00 for the deodorizer. He never told me there was a charge for that. I called his boss John. John called Bill and Bill lied to him and said he explained the deodorizer and the charge before I agreed to it. I would never refer this company to anyone I like.
Response from

"Are tech bill gave price before cleaned and she agreed to have service done due to odor in carpet. After tech was gone she called after stating never went over germicide and deoderized. Which tech said all was gone over"

Hugh R.
May 2016
2.0
$17,100
I was quoted a "special price" for cleaning our carpet when I told them that their price was more than our budget allowed. The owner called me back with a reduced rate of $135. to clean our approx. 750 sq. feet of carpet to be cleaned. When the cleaning man arrived, I pointed out to him the spots (very small ones) that needed attention while cleaning, he told me that it would be an additional cost. I had never, in 40 years of carpet cleaning in many different parts of the country, been charged extra for spot cleaning while cleaning the carpet. We ended up paying $171. after taxes for what we thought would be $135. We are on a low, fixed income and this was a difficult expense for us. In the future, obviously, we will find a way to clean our own carpet!
Response from

"We did good job cleaning. We had some difficult stains which we used some special products to remove which maintaince cleaning could not resolve. When done customer was happy with results. Are estimate for $135.00 was close there is sales taxes and she may of spent extra $15.00 dollars which is reasonable. We always give are customers 100% for cleaning multiple areas we gave her a good value with great results."

Mike Z.
May 2016
5.0
Yes, I recommend this pro
Carpet cleaners always do the upsell he gave me a price and did the carpets fast and even moved the couch for free no increase and add pet protection a+ rating
Response from

"Thank you for the nice comments we try are very best and always do best job every time for are customer who choose to hire done right thank you mike."

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Done Right Carpet & Restoration, Inc. is currently rated 4.4 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Done Right Carpet & Restoration, Inc. accepts the following forms of payment: CreditCard
Yes, Done Right Carpet & Restoration, Inc. offers free project estimates.
No, Done Right Carpet & Restoration, Inc. does not offer eco-friendly accreditations.
No, Done Right Carpet & Restoration, Inc. does not offer a senior discount.
Yes, Done Right Carpet & Restoration, Inc. offers emergency services.
Yes, Done Right Carpet & Restoration, Inc. offers warranties.

Contact Information

8236 Arthur Street NE, Suite C, Spring Lake Park, MN 55432

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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