
Serving Cushing, MN and surrounding areas
In business since 2001
Free estimates
Emergency services offered
"Paul showed up about 2 hrs. a head of schedule. He called but I had not gotten to my voicemail yet. I didn't mind him showing up early but I could see how this might bother other people if they didn't give him the ok to come early. He had an apprentice with him (name I cannot remember). I showed him what was needed. We sat down and he went over that he would be giving my house an electric "checkup" first then within that, come up with an estimate for the actual work I called them for. The thing that bothered me is that him and the apprentice, after walking around the house for the electrical checkup, both sat at my kitchen table as I was in my office within ear shot of them. I heard them random talking (not talking about the actual work because there was laughing) for about 20-30 minutes, like they were at their own home visiting. Finally after I walked into the kitchen a couple times, Paul came and we did a walk through on what he found in the electrical checkup and the actual estimate for the work I originally called them out for. Then we sat down and he showed me the 3 estimates he came up with. For the electrical checkup, $11,700+, then another estimate of $4800+ (partial work that was listed for the $11,700 estimate) then the actual estimate for what I wanted done $198. Not to hard of which one I went with. I said the last estimate and they did the work right away. Now the next thing has nothing to do with the work done or the workers themselves, but when it came to pay them I had to roll my eyes at the company, Boy's Airtech, and how the try and make it look like you are getting a deal when you are not. Now get this, I am a Comfort Club Member so with that I get a 10% discount on work, plus if I have work done, I don't have to pay the service call of $79 (but understand, I pay $20/month for the membership). So Paul went over the bill with me and with the 10% discount I got $19.80 cents off of the bill......but wait, there is a charge called a TFS charge on the bill that is $14.75. I asked Paul what that was and he really wasn't sure, he indicated it was like a fuel charge or something like that. I looked all over the invoice paper, back and front to see if they say what the TFS charge was, there was none. Soooo...that "10%" discount now just became only a $5.05 discount. The total work they did was disconnect the electrical cord from the fireplace insert, thread it through the hole in the fireplace that was already there from the insert that was removed already and reconnect the cord to the fireplace insert. About 20-25 minutes of work. Even though I checked that I would rehire them again....I wanted to leave that blank but it would not let me so I just checked yes because I am a member, but I am really not sure."





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