"First I would say setting the appointments was easy. I called on Monday, they had times available on Tuesday. It was very easy. In addition, I was sent an e-mail and called when each guy was on his way. The e-mail contained a picture of the repairman with a bio. I thought that was a great touch. The HVAC guy was great. He was on time, looked at what I was asking, quoted me a price ($120) and completed the work. It took him less than an hour. I thought the price was fair. I would rate the HVAC an A. The Plumber is really why they received an overall grade of a C. The Plumber was a very nice guy, there were no issues there. He arrived within the allotted time. He arrived and I showed him the dishwasher and disposal. Our dishwasher backs up from time to time where there is water sitting in the bottom of the dishwasher after the cycle is done. We explained it doesn't happen often. We also had concerns with garbage disposal. He explained this happens from time to time with all dishwashers and that the disposal was fine (he said it was a top of the line disposal so very quiet - we didn't install the disposal - was there when we bought the house). I then asked him to tighten down a loose shower/bathtub knob. He said he fixed it the best he could, it was still a little loose. Then, after the "work" was complete - he said it was $220. Thank goodness there was a $30 Angie's List coupon! I was shocked, I didn't really know what to say. He never quoted me a price before any "work" was done, he was there for maybe 40 minutes (half of which he was chatting). He basically did nothing to the dishwasher/disposal and he didn't even fully fix the bathtub/shower. Looking back I wish I would have objected more to the price, shame on me! I guess I was in disbelief about the price? I would recommend B & D for HVAC but definitely NOT for plumbing. They are incredibly expensive. FYI, the person that booked the appointment said there was a $50 service fee but that would be a credit for any work done. The repair person was supposed to give a quote before any work was done. I feel somewhat taken advantage of."

"Installed a new furnace for us during the winter when we needed it the most. They were able to install it 2 days after we asked for them to service our old existing furnace in which they showed us why it needed to be replaced. Quick and clean instillation with two knowledgeable and friendly employees."

"Shaun and Steve from Boevaag Plumbing called/texted to let me know that they were running ahead of schedule. This worked out great and they were able to start about an hour before the estimated starting time. On an outside spigot that was leaking Shaun showed me how one nut just needed tightening. Leak gone. I had a valve that ran to the kitchen refrigerator. I assume this valve was likely added by the previous homeowner, as it was unfortunately placed after the shutoff valve for one of the outside spigots (so when I shut it off for the winter, no water to the fridge). I had them move the refrigerator valve (they put in a new one) before the outside shutoff valve. A shutoff valve for another outside spigot wouldn't fully shut off. They replaced both of the shutoff valves with much better handle valves (rather than the knob valves that were there). The pipes to the water softener needed to be tweaked to line up with the new softener. They did that, hooked up the new softener, ran it though all of its cycles and showed me how to use it. Shaun also gave me advice on maintaining the unit. The main waste pipe had a joint that had failed, Steve and Shaun replaced the necessary pieces and everything looks nice and sealed once again. The guys took a little under three hours to get my long list of items accomplished. They were both professional, knowledgeable and friendly. I felt the price charged was very reasonable. I would not hesitate to recommend Boevaag Plumbing and will most certainly use them again."

"They installed a new water heater for us and removed the old one. The installer was very professional, quick, and clean. Great job!"

"Neil is a great guy to work with. Very professional and considerate of our needs. He installed our water heater and our softener. Good prices, too! Thank you, Neil, for promptly answering our calls and arriving on time!"

"Eric was the plumber who provided my service. He installed a new shut off valve for my water line running to the outside spigot and replaced a portion of the water line that had a leak at the seam. He was on time, personable and completed the job in about 45 minutes. Would highly recommend this company and Eric"

"Needed a water heater.. Came out That day. Gave me a very reasonable bid. Installed it the next day. Very professional and knowledgeable. Definitely use them again."

"This is a mixed review. We purchased our house in Oct 2014. We new the gas stove top had been repaired before buying the house. It was working fine for the first month, but started having issues in November. The original company who did the work were horrible just trying to schedule the work, so we decided to try Anderson Mechanical (formally AAA Anderson). The first apt was scheduled for December. John came out on time and was very professional. He looked performed the diagnostic and determined what part was needed. He said he would order the part and call to schedule next service when it came in. I did not hear back until either late december/early January at which point I called and asked on a status. They said they had the part and were ready to schedule, not sure why I didn't get a call. John came on at the newly scheduled time and found a special tool was needed for my stove top that had to be ordered, and that once it came in I would get a call to schedule the service. Again I ended up having to call after 2-3 weeks to ask for a status, and was told the tool was there and was ready to schedule. When John came out, he replaced the part but it unfortunately did not fix the issue. He said there was another part that would need to be replaced, and due to all the trouble he would cover the cost of the second part and its installation. I let him know of the follow up issues and he said he would make sure this was resolved, and it was. Kim called to schedule the next apt for the second part install. Again, John was very prompt for the apt, and replaced the part. Unfortunately this still didn't fix the issue, and John said he needed to replace the controller. He apologized for the inconvenience, and stated that he probably should have done some more thorough testing on all the components but had instead just went with the most likely suspects. Once the part came in an apt was scheduled. John came out again, and the installed the new controller. The burner in question was now working properly. When we were reviewing the stove top after service, John started another burner and it clicked a bit and didn't light. He shut it off and did it again and it started fine. I didn't think too much of it. Unfortunately that night that same burner, after running for a bit started acting up. Once it got hot, you could not restart it. Also, the igniter would keep going. I called and they scheduled an appointment to come back out. John took a look at it appeared the igniter needed to be replaced. John ordered the part, letting me know I would have to pay for the part since it was not related to the initial call, and we scheduled the appointment. The day of that apt, John called to tell me that the parts place did not get the part in time (parts place messed up) and asked to reschedule. We rescheduled and they came out Today, 4/5/2019, to install the part. After John installed the part, the issue was still happening. Effectively, the heat from the burner was not enough to stop it from triggering the igniter. If you put a pot on, or use a lighter to apply a little more heat, it works. John said at this point they did not know what else to do and were done, they were not going to come out any more on this appliance. He was very frustrated with the appliance not working correctly. As a business owner I understand having to decide on cutting losses and knowing when enough is enough, and is one of those cases. I was also frustrated. The original issue was the back right burner. Now the front left burner does not fully work. At best, after 4 months I am in little better shape than when I started (need to see how usable the burner is yet), and I would argue worse shape as I went from a burner that I used little being out to a burner I always used being out. I am out the cost of the service apt, and the initial part. John is also out the service cost trips, and soaked the cost on the new part, which I am grateful for. I shared my frustration, and john came back at me with how much he is out, how much it is costing him, and that he doesn't know what else to do. I felt John was getting hostile and said I think we are just done. I would like to know, that during this entire process I don't believe I shows any anger or displeasure with John or AAA, trying to show understanding. I believe I was very patient and held my frustration until the very end. There are a few opportunities I would like to share, and some quality observations . Opportunities: 1. It is really frustrating when a company does not follow through. John rectified this, but only after 2 times of it happening. 2. I feel if the diagnostic was done properly the first time, as John mentioned, the amount of time spent could have been greatly reduced. 3. While I know this was costing John as well, pushing that back on the customer is not professional. This is why I gave a B instead of an A in professionalism. If proper steps had been done during the diagnostics, the costs to John would have been reduced. As a person who does technical service for a living, I understand wanting to do a quick parts replace when 95% of the time thats the issue, but taking the time to ensure you know what the issue is would have saved both of us lots of time, and saved money. Additionally, the burner that is now not working John suspects may have started having issues due to the repeated taking apart of the stove. Having done the diagnostics up front may have prevented this. I accept that is only a maybe as we still have not fixed it and don't know how to. Pushing back against the customer at the end like John did is the only reason I would not hire again. I understand cutting losses on the stove repair, but not listening to my frustrations and telling me about your losses and your frustration is not something I want to risk dealing with again. (UPDATE: after having another company come take a look, it turned out the only problem with the burner is it needed to be cleaned. This seems like something that Anderson could have completed. This make the experience even more frustrating. Thus I am lowering the quality to a D and overall to a C)"

"Tony was very prompt, professional and courteous. I had a non standard burner part in my hot water heater which he identified and was able to obtain within an hour. He followed up with me several hours after the repair to make sure everything was good."

"I was going to have some work done to my basement and needed the water heater moved. It was time replace the heater so I asked Northern if they could remove the heater and install the new one the next day. They were fine with that. The workers were very professional and friendly. The installer took the time to explain all the controls and maintenance. Very pleased with results"