Get matched with top home automation specialists in White Pigeon, MI

"A wonderful gentleman named Jake sold us our alarm system. Jake ended up installing the equipment as well. We enjoyed working with him and the alarm works well. We hope ADT recognizes him for his outstanding work and customer service. We really appreciate it."

"Very professional. he is also very responsive in terms of communication. He is very proactive in terms of asking what you need and proposing a solution helping to satisfy whatever your requests are. He’s very transparent about the fees by providing close to actual estimates and quotes."

"They are fine. Their price is very good and the hardware is holding up very well."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Glad it's easy for some with no experience and I could save money along the way."

"Have had negative experiences with Guardian Alarm through the years (raising prices, poor service, unable to fix issues, etc.). On 28Oct25, with the Waterford Emergency Manager and Deputy Police Chief, we tested Guardian Alarm response time at the church by triggering the silent alarm. It took ~6 minutes before Guardian called Police dispatch. Absolutely unacceptable and pathetic. Worse yet, is that after 1 call to customer support and 2 emails to our Guardian Alarm account rep throughout the week, Guardian Alarm has yet to send out a tech or contact us with root cause and plan for corrective action. We pay well over $600/quarter for basically the worst service money can buy. If safety is important, find a more reputable alarm company. DO NOT RECOMMEND GUARDIAN ALARM!!!"

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

"They have excellent service"

"Installation was problematic in minor ways. They drilled into backsplash tile in my kitchen only to discover later that it was unnecessary, leaving a hole in my tile. But the real problem is in the customer service and monitoring. Last week, I was home alone when a man entered our fully fenced-in backyard. He looked around and appeared to be casing our house. I called the police, who asked for the security footage from our cameras. That is when I discovered both cameras (back yard and behind garage) were not working. Apparently, the backyard camera had been offline for more than two weeks, unbeknownst to us. Habitec did not monitor cameras being offline, and told me that it is my responsibility to check the cameras every day. We are still paying for a security system that frequently goes offline or does not work. Habitec has been awful at making it right. They even tried to charge us a service fee to come fix it. They eventually waived the service fee, but--most importantly--my husband is out of town for the next few weeks, and I'm home alone with a malfunctioning security system and no backyard camera all while knowing that a man trespassed into our backyard and looked around and was trying to size up our house. Habitec has been really unprofessional in its response, even hostile. I would not recommend using them. Most of the reviews on here are of their installation. Ask those same people 12 months later when they have had malfunctioning equipment what they think of Habitec. That's when your problems come. We wanted to like them, since they are based here in Ohio, but the service has been terrible. Acting like we did something wrong just wanting our cameras that we are paying for to work."

"If a zero star was possible, this would be a zero. Geothermal Specialists contacted us in January 2018 to schedule an appointment for a Comfort Care Maintenance service that they recommended to us. Since we had previously used this company to provide repair service on our Geothermal Unit, we agreed to schedule the appointment. A technician was sent to our home on 3/6/18 and completed the $195 service . Minutes after the tech left, my husband noticed that the Geothermal unit was now leaking. He called the tech back to our house and after examining the leak, the tech explained that a chemical he flushed through the unit as a part of the maintenance process created the leak as the unit was very old and the chemicals were too harsh. He then recommended that we purchase a new unit ($11,000) to replace the old one, but if we were unable to do that, they could repair the leak for approx. $700 but it would be a week before someone could return to do it. We asked to speak with the owned since this seemed unfair as their company encouraged and mislead us into receiving the service, and now the service had caused a leak that they were now asking us to pay an additional $700 to repair. On 3/6/18 we spent the night without heat, on 3/7/18 we called another company to repair the unit. The company that repaired the unit on 3/7/18 only charged us $250, compared to the $700 Geothermal Services wanted to charge to fix a leak they caused. The reader can do the math on that. After contacting the main office to request a refund for the $195 comfort care maintenance service, Steve, the owner of Geothermal Specialists called me at 5 pm on 3/7/18 and would not take any accountability for the fact that theirmaintenance service initiated the leak on our unit. He then said he would issue a $195 refund, ONLY IF we agreed to sever ties with their company, call someone else to repair the leak they caused, and not share any negative feedback about their company online/ or otherwise. We of course didn't agree to that for a number of reasons, which should be obvious to most people. He then said he would no longer issue a refund since we could not agree to the terms he outlined. I filed a complaint with the Indiana Attorney General's consumer protection office and the Better Business Bureau, both complaints are currently being investigated. I was not at all surprised to discover that this was not the first complaint filed with the Better Business Bureau on Geothermal Specialists. We have never had to leave negative feedback on any company we have ever done business with, but this was the worst experience we've ever had with any company. After using this company's repair services for over I yeah paying in full for each service, even if we felt the prices were inflated, we were very disappointed by the carelessness of the service provided and the failed attempt by the owner Steve to intimidate us as if we have done something wrong. Which is why we made it a priority to share the long details of this experience, so the public can be informed."