Best tub and shower conversion pros near White Cloud, MI

"We had a tub to shower conversion done with a company that did it all in a day. Talented crew , outcome was great"

"Replaced an old tub with a walk in shower. Quality work and quality materials. Happy with the results. A little pricey, however. But I guess you get what you pay for."

"Our salesman Randy, was awesome at explaining exactly what they do and showing us what they have to offer for the new shower that was installed. The installer called to verify address, and also upon arrival was extremely polite. He explained everything that needed to be done, and allowed us to see everything during points of the removal and installation of the shower."

"Great care was taken at every step of the removal, prep, install. Looks great and I have the confidence that it is perfect and I don't have to worry about anything. The guys were very pleasant and professional. I also love that the tub and shower are anti-microbial and very easy to clean. I know that this will also help my resale value. I invite people over to see my new tub!"

"Bath Fitters end product was fine...but had to comeback for a full second day to redo shower walls not installed quite right. No extra charge but took a day out of my life. I am pleased with the final result"

"Beware of the sales pitch, they keep stacking on deductions if you sign that day.
On completion of the installation, the bathroom looks great, but there were problems due to previous owners hidden wall once the old tub was removed. My concerns were that the installer and myself had different goals. He wanted to complete the job and I wanted choices. I lost. When we ran into problems and I asked what my options were, his responses were always and quot;I haven't decided yet.and quot;
The wrong tub size was ordered because of the false wall and I asked, and quot;Well it's just a tub, can we put in the right size?and quot; Didn't happen, and no options were offered. Options I thought of later such as 1. stop installation and order the right size; or 2. push the tub back two inches and give more floor space. Instead, a false 2 inch plywood wall was built behind the tub.
Another problem was the tub itself. I order the 17 inch high model thinking I would have more depth from my old 15 inch tub. Not so. Beware of inside tub not being the same depth as outside tub due to support feet under the tub of aproximate 2 1/2 inches. A 17and quot; tub measure 13 1/2and quot; on the shallow side and 14 1/2and quot; on the drain side. Plus the drain hole drops the actual water depth to 10 1/2 inches at the deeper end. This was not pointed out to me before purchase. In my opinion this is a manufacture flaw. The installer helped my out by plugging the drain hole.
I had to search and purchase the new floor tile. I made the right choice and it looks georgous. It was a hard job installing it because the old sub-flooring needed to be removed to match the curve of the previous wall tiles. A lot of unexpected dust. After two days dry time, I applied a sealer. However there were cracks in the grout after two weeks. Ken came back and fixed it and I applied the sealer again.
The third problem I had was a squeaky wall. Apparently the acrylic wall by the head rest was not sealed properly and it sqeeks when I use the tub and rest my head. Ken came back and tried to fix it by inserting foam behind the tub but was not successful. At least it's not a visable defect.
All in all my advice would be take your time and explore other options. Maybe I could have chosen all tile walls instead of acrylic and paid the same price. Go to your tile store and ask their advice before you sign with anyone. They might have more options. However my bathroom looks great and it will serve me for many more years and it is a step-up from what I had."

"Getting a walk in tub is expensive no matter who you use. My experience thus far is with installation only and I must say my install went great. It has been over a month and no issues with my tub so I cannot comment on repair process with American Standard."

"It's only been a couple of weeks so it's hard to judge the quality and no further mentions of the free tablet offer BUT the installer did a great job! Daily clean up was excellent and job was done quickly and looks great. Sales did a very good job explaining the options. In a year if I take this survey again I would expect all 5's."

"The plumber from Mr. Rooter arrived when he said he would, gave us an estimate and set a time to do the work. He was very professional. We would hire him again."

"Even though I added many smaller projects as they went along, they did them. They went above and beyond. The workers were amazing and fun to work with. My bathroom is beautiful. We trusted them completely! I’m hoping to get my basement done someday; I will call them."