Get matched with top appliance repair services in West Branch, MI

Recent Appliance Repair Reviews in West Branch

• APPLIANCE JACKS

  3.0

  Way, way too much money for the work. It turned out that the dryer had too much lint build up, but no parts were involved, and it only took the service man about 40 mins to fix it, and he charged us $250 dollars!

  D. R.
• Dave Smith Appliance Services LLC

  5.0

  Every once in awhile you encounter a service business that combines the qualities of professionalism, honesty, punctuality, knowledge, and outstanding customer service--and Dave Smith Appliance is one of those businesses. We have had a few problems with our new Whirlpool refrigerator, and Dave Smith's company has addressed each of these issues with: a) quick response to email inquiries--often answered by the owner himself; b) service appointments scheduled promptly; c) skilled, well trained technicians who properly diagnoses and resolve problems. Example 1: One technician determined from his research that even though my refrigerator had been recently built, the company had already updated its control box; thus he ordered one under warranty for installation. Example 2: I emailed Dave (owner) to ask whether the cold spot in the top center of my refrigerator (which was freezing vinegar and water bottles) was expectable since the air control valve was there. Most repair shops would have said "yes" to avoid a warranty service call. However, Dave was most concerned with making sure that everything was just right, and said that he would be glad to send a technician out. In sum, I highly recommend Dave Smith Appliance Services

  keith c.
• Capital Appliance & A/C Co Inc

  5.0

  The only difficulty is their business establishment was a little hard to find. It doesn't have a large sign and is behind a strip mall. They primarily make house calls to repair appliances so their facility is not set-up to accommodate walk-in traffic. But since I had a small fridge I decided it wasn't a problem for me to drop it off. The were very fair and honest. I feel I received very good service for a reasonable charge. I would definitely use them again

  Bernard N.
• Guerra Services

  1.0

  Not very well. Refrigerator was leaking water when he left and the next day every time we requested water from the refrigerator the water leaked out of the bottom of the refrigerator. I called Mr Guerra 3 days in a row before I could speak to him. He said he would be out the next day. That was a week ago. He still has not called me. This was the worst experience I have had with an Angie’s List contractor. I am very disappointed with Guerra Services and disappointed with Angie’s List as well for listing Guerra Services as a preferred vendor. I would not recommend this appliance repair service to anyon

  Bob D.
• Affinity Appliance Service LLC

  5.0

  I called and left a message, he called back within 15 minutes. He had an early morning appointment, but said he would be at my home by noon. He called at 11:15, to say he was on his way from TC. He did arrive shortly after noon, which was remarkable as there was a near whiteout snow between when he called and arrive for the normal 1/2 trip. Once he got here, he had the dryer apart, diagnosed the issue, had the replacement part in his van so was able to get us up and drying in only 30-40 minutes. Snow storm had cleared up, too! Professional, friendly and competent. I'd hire him for any other job and recommend him as wel

  Kevin & Nancy T.
• TRI LAKES APPLIANCE REPAIR INC

  5.0

  Tri-Lakes came out with 48hrs of us contacting them. Their tech diagnosed the problem as the compressor needing to be recharged but that since the fridge was over 10yrs old, the compressor may need to be replaced if it didn't hold the recharge. They gave us a price for both and we had them recharge it. Sure enough, a week later the fidge wasn't holding temp. Since the cost of the new compressor was as much as a new small apartment fridge (all we need at our cottage), we decided to buy a new fridge vs have a new compressor put in a 10yr old fridge. About 10 days later, a check arrived in the mail from Tri-Lakes refunding our service call fee for the recharge because they didn't fix the problem. WOW!! We didn't expect a refund. We took our chances by choosing the recharge. Tri-Lakes has our business for life

  Mary C.
• Sam Pena Appliance Repair

  5.0

  When I came home the day of service, my refrigerator had stopped working and was defrosting. I had a mess, and was concerned that I all my food would spoil. No one I called would come out before the next week! Same came out that same night, at 8pm. He spent some time looking at the unit, and diagnosed it's problems. He said that it could be repaired, but he wasn't sure how long it would continue running. The repairs would be quite costly. I didn't want to spend $700 and then turn around and have to replace the refrigerator anyway. So I thank Sam, and paid him a fee much less than any other repair service was charging for a house call. I bought a new refrigerator the next day, saved most of my food, and let go of the stress of trying to get some one out pronto. Sam could have repaired what he could, charged my the cost, and I would still have had to buy a new refrigerator down the road. I am very pleased with his service, and his honesty. He is the only repairman I will call from now on

  Rochelle R.
• LaVoy Appliance Service

  5.0

  He was very knowledgeable and experienced--and did a Great job replacing the shocks on our machine, leveling the legs (and making sure the legs were locked in place-which hadn't been done during the initial installation)! He gave a detailed explanation about what to do going forward to reinforce our floor also. THANKS TOM FOR AN OUTSTANDING JOB WELL DONE

  Nanette C.
• ROSS BROTHERS APPLIANCE SVC

  5.0

  Fast response time, accurate diagnosis of problem, quick part ordering and final resolution! Refrigerator is working like new again.

  Cathy S.
• TRI LAKES APPLIANCE REPAIR INC

  5.0

  Repair person was competent, courteous and punctual. Diagnosed problem, ordered necessary part and returned to complete the repair several days later

  Stephen S.