"Workman called beforehand and arrived on time. Took fireplace apart, thoroughly cleaned and inspected it. Explained what was wrong and what he did to fix it.
Chimney Rescue Squad is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"The team did a fantastic job repairing and cleaning our chimney. They explained the entire process and were able to do repairs the same day . Highly recommend them !"
Prime hood cleaning is number one for customer satisfaction schedule flexibility Every cleaning service is inspected, cleaned, and certified by insured licensed technicians.
"The response time from the first inquiry was excellent. The technician was very polite, knowledgeable, professional , friendly and knew exactly what I needed and wanted done on my gas fireplace. He worked in a timely fashion, and was very aware of keeping all dirt , etc., onto a covered area so my carpet stayed cleaned. I would definitely recommend this company to anyone that needs repairs, parts, a new fireplace, etc. to their fireplace. I have already scheduled my yearly inspection for 2024. Very pleased and thankful for Dennis Hearth & Home. Great job!"
"They did a very nice job. My fireplace looked like new. I had some trouble with the pilot light and now it works really well. They were very prompt. I have had them out since then to replace a chimney cap. I will use them again."
We are a family owned company and have been in business since 1980. We offer a variety of services for any client within our service area. Sometimes we even go the extra mile to take care of people, especially in the winter months! We won't leave anybody cold. We have around 3-4 employees as we try to keep costs down for our customers. They are reliable and trustworthy and we enjoy having them around. We sub-contract only if needed. Our billing requires 50% down payment at the start of the job and the remaining balance is due at the time of completion. If the customer lives outside of our service area, we will charge for an estimate. But only if it is a long trip that would cost alot in fuel expenses.Otherwise Estimates are free.we rarely ever have to charge for an estimate. We are a great bunch of people and would love to have you as a customer. :)
There are a few things you can keep an eye out for that indicate you may need to call in a gas fireplace repair tech:
Your fireplace pilot light won’t stay on.
You notice the smell of rotten eggs.
You hear hissing coming from the gas fireplace.
You notice a soot build-up.
The fire goes out unexpectedly.
If you notice a rotten egg smell or hear hissing, you could have a gas leak, which is extremely dangerous. Call the fire department and your gas company first to shut off the gas and air out your home before calling for a repair.
Firewood tends to be cheaper during the spring and summer. When the demand for firewood is lower during these seasons, many firewood companies offer lower prices and added discounts. In addition, the supply of firewood is typically higher in these months, meaning the quality is typically higher as well.
There are a few things you can look out for to ensure your chimney is safe to use. Check for the following issues:
Cracks or missing pieces in the masonry of the chimney
Creosote buildup in the chimney, which is a black, tar-like substance
Cracks, stains, or scorch marks in the firebox
Water stains in or around the fireplace
A broken or stuck damper
Because of the potential danger associated with incorrectly capping the gas line that serves the gas fireplace, many people will choose to hire a professional to do the work. Some homeowners may choose to hire a pro to only handle the gas line for them. They then may attempt to remove the actual insert on their own, which is a challenging—but not impossible—DIY project.
Chimney caps may be installed by a few different professionals, including a chimney sweep or a mason that specializes in fireplaces and chimneys. A gas fireplace technician is the best person to install a chimney cap on a gas log fireplace vent to be sure the cap is appropriate for the application.
The Onsted, MI homeowners’ guide to fireplace services
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