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"Great experience"

"Dan got a quick handle on what needed to be done and completed all work within the time he estimated. I will use Metro Electric in the future"

"I had some complaints which I listed in my previous review. They refunded the $189 fee that I had disputed. But I must add this in their favor--last night DTE's power went out, and the whole-house battery kicked in flawlessly. Despite the bumps with the install and air conditioner repair person, when I needed the system to work, it worked flawlessly. Original Review: I am posting this review to warn people against contracting with Oak Electric of Waterford, MI. Monday 6/1 I turned on my central air for the first time and found that the condenser would not turn on, so I phoned Oak Electric. I called Oak Electric because in January I had hired them to install some solar panels on my roof. They botched the installation (this will likely be the subject of a second complaint next week; they still have not fixed the botched solar installation), and I suspected that they made a wiring mistake that broke my ac condenser. I was wrong in this specific suspicion, but correct to feel suspicious about Oak Electric's competence. Oak Electric sent a repair person. The repair person told me that the fault was a defective control panel. The repair person said that since the brand was Nordyne, it was not worth his time to find the part, but he wished me luck and charged me $189. After several hours of searching I found the part, and phoned a local air conditioning repair company to ask them to purchase the part and install it (I could not purchase the part myself because the seller, RH Townsend of Warren, MI, will only sell to licensed mechanical contractors). Thankfully, the other representative was competent. Instead of purchasing the part he instead came to my house to look at the condenser. First he tested the control panel and told me that it was working correctly. He then tested the unit for freon and found it was almost empty; the control panel was not allowing the device to turn on because the freon was low. In other words, the information I received from the Oak Electric technician was false. The control panel was not broken; to the contrary, it was working as designed. The representative stated flatly that any competent ac technician sent to diagnose a non-working condenser would check the freon level, and that failing to check the freon level and charging $189 for the visit was ridiculous. The Oak Electric technician was incompetent and in no way deserving of his $189 payment. I asked Oak Electric to refund my $189, and they have not replied. I would like Oak Electric to refund the $189 I paid for their useless, worthless, incompetent anti-service. I'm not holding my breath."

"derek did an awesome job repairing my attic doors and adding needed hardware."

"Quick response, free quote, scheduled two days later and done in one day!"

"Not happy with services. Incomplete recommendation on electric dryer. Rewired and cannot use grounded outlet for washer."

"Andrew did a great job putting together my TV stand. On time, fast, and professional! Looking to book for future home projects."

"I hired this company because of the good reviews, but I had a terrible (and weird) experience. Here’s the short version: If you want to overpay for bad quality service and then have them actively duck your calls and avoid you when asked for accountability, Westborn Electric is the company for you. In February, I hired this company to complete the electrical work for a city inspection. The service was very expensive, but I hired them because of their guaranteed quality work. I’m an amenable customer, and really I just wanted the job done right. Among the work they completed, I had them replace the wired interconnected smoke alarms in the home, which they purchased and installed. Shortly after, the alarms began malfunctioning creating false alarms nearly every day (very disruptive and unsafe). When I called the company to have them come out to look at them given the guarantee of their work, they allegedly did so, but they never followed up to explain what issues they had found. I called this company over 10 times asking if someone could please call me back to understand if they had found an issue or what the next steps were. I never received a call back. The weirdest part is when the unhelpful receptionist would actually answer my calls, she would apologize profusely promise “I’ll have the electrician call you today.” This led to more confusion on my part as I expected every day they would call back, but they never would. I really would have preferred they told me they were unavailable for the job so I could stop wasting my time. Again, I called for almost two weeks straight, left many voicemails, and even spoke with the receptionist who promised someone would return my call. No call back. In totality, this was a VERY expensive project I hired them to do. On top of that, the fix was relatively simple, but they chose to duck my calls instead. A simple civil conversation would have been nice. The job was not done right and the company was unwilling to take responsibility in order to remediate the issue. Finally, I hired someone else to come fix the issue. The electrician I hired confirmed the smoke alarms they had sold me and installed were indeed defective. This company is definitely an “AVOID AT ALL COSTS” story I’ll be telling for a while."