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"They were fantastic. Moved my grand piano across states quickly and were responsive/helpful throughout the process. Thanks!"

"Wrecked my $10,000 sleep number bed. Do not use."

"Three words: DO NOT HIRE In my opinion they were the most unethical, unprofessional and careless moving company I have ever encountered in ten moves over the years. Things were fine until they took my payment. Unfortunately, I fell for the sales pitch that they would take care of my expensive furniture and antiques. The communication and customer service immediately went downhill after paying. Numerous items were damaged in a move that was less than 15 minutes away and there was extensive damage to the wood floors and walls in both homes. The packers were rude and argumentative—just as were the staff members during the claim process—I guess it’s true about workplace behavior filtering from the top down! Filing a claim was the most unpleasant situation I’ve ever encountered. They failed to send someone to inspect the home I was selling in a timely manner, so I suffered a great loss because it sold immediately. They didn’t send qualified personnel for inspection and even though I filed detailed descriptions of damages, along with professional appraisals and photos they appeared to ignore it. In my opinion, the inspector appeared to be working for them and receiving pay offs for not reporting accurate damages. He was also rude and argumentative and kept telling me this or that was not damaged in the move! Even though I saw him photograph damages, the claims person did not appear to receive all of them. I couldn’t believe how dishonest everyone was during this process. Of course, I had taken photos showing the perfect condition of everything before Premier Relocations entered my home. They quoted paperwork they said I had received stating that most everything was excluded from damage, but I never received a copy and they couldn’t produce the paperwork to prove it. I NEVER signed or received anything like that—I NEVER would have hired them if they were not going to take responsibility for loss or damages to my belongings or homes. I had full value protection insurance and had thousands of dollars of damages and was only reimbursed a pittance. Their customer care department didn’t offer any assistance either—the advice I was given proved to be lies too. After wasting over $2,400.00 of my time, I decided to accept their insulting claim settlement even though I will NEVER agree with any of it. I had to move on and have my new home repaired so I could live in it. I regret doing so, but after wasting over $2400.oo of my time I had no choice and will just have to live my life knowing how they took advantage of me. I do regret not investigating them before hiring and seeing all the horrible reviews! I should have gone with a company with a lower estimate. They are affiliated with MAYFLOWER (referred me to Premier) and CORRIGAN (claims), so in my opinion, avoid those companies too! Three closing words: Do Not Hire PREMIER RELOCATIONS, MAYFLOWER or CORRIGAN!"

"The 2 people who actually showed up were professional, although they arrived very late, which I attribute to three poor management. I was quoted 3 guys for 8 hours, and only 2 showed up. They attempted to overcharge me the original quote. Long story short, Tower contracted a local company and did a poor job of handing over the job."