Get matched with top bathtub replacement pros in Lakeview, MI

"Although Brayden, the lead installer did a wonderful job replacing the shower with an absolutely beautiful bathtub, there were a few details that make me a little disappointed. First, when we agreed to have this project, we were promised that it would only take one day, it took 2 days. We were also told that the water would only be turned off for 3 hours, it was off from 08:30 to 6PM, over 9 hours. The vertical trim piece both isn’t centered on the window handle nor is it centered on the lower vertical trim piece. Thankfully the finished project is an absolute awesome bathtub."

"Contacting Five Star Bath Solutions to remodel my master bath was a great decision. I am so pleased with the finished project. Their awesome employee, removed the old tub & tile and replaced it with a beautiful new walk-in shower with glass doors. Their workmanship is impeccable. They finished the project in less than 3 days. I love my new shower."

"Home Pro of West Michigan did an awesome job on my roof replacement, they were very professional from the owner Terry Sullivan to the installers. They keep a clean and safe job site, they cleaned up as if the job was completed in just 1 day even though they had to return to finish the job, again cleaning up when the project was completed to my satisfaction. They treated my home as if it was theirs. I would highly recommend Home Pro of West Michigan for all you home improvement needs."

"The men who did the remodel were great. Even when they had to go back to the base to get shower doors because they were not in the materials. One stayed and did more while the other got the doors. The salesman was nice but wasnâ  t prepared with the materials he needed. I do like my shower though no more fear of falling, climbing over the tub."

"First of all, Jake was very quick to respond for an estimate. Throughout the estimate process, we changed a number of things along the way and Jake was very prompt in adjusting the estimate to the revised work. When we finally agreed on the details, he set a schedule. In a miserable snowstorm, he showed up at the appointed time on the appointed day and began the tearout. It went smoothly. When he started to do the install, he explained several options for certain things such as the size of the niche and he adjusted his layout accordingly. We wanted a glass tile mosiac running from floor to ceiling at the valve and showerhead. He scalloped the edges of the tile rather than cutting the glass. It is magnificant. We had purchased an expensive glass shower door from Your Shower Door a couple of years before and hoped to use it in the new shower. Jake worked with that company to get the specs of the opening exact so that the door reinstalled perfectly. He knows all the latest materials, procedures and techniques. He worked on Saturday and Sunday in order to complete the job in a very timely manner. Cleanup was meticulous. A true professional. PS - when Your Shower Door came to reinstall their product, they were so impressed with the scalloped wall tile, they had to take a picture of it for future reference."

"Mark and his crew gave excellent communication throughout our entire master bath remodel. They finished ahead of schedule and even a little under the price we were quoted. The bathroom turned out amazing, and now it is one of our favorite rooms in the house instead of our least :) We definitely recommend this company for any of your remodeling projects."

"We replaced our bathtub with a walk in shower, and are extremely happy with the work that was provided. In only took one person 6 hours to complete the job, and he was very professional and the quality of work was great. Would hire them again."

"The team was excellent! My shower was done in a day, and is gorgeous! They care about their work and it shows. I would absolutely use them in the future again."

"Beware of the sales pitch, they keep stacking on deductions if you sign that day.
On completion of the installation, the bathroom looks great, but there were problems due to previous owners hidden wall once the old tub was removed. My concerns were that the installer and myself had different goals. He wanted to complete the job and I wanted choices. I lost. When we ran into problems and I asked what my options were, his responses were always and quot;I haven't decided yet.and quot;
The wrong tub size was ordered because of the false wall and I asked, and quot;Well it's just a tub, can we put in the right size?and quot; Didn't happen, and no options were offered. Options I thought of later such as 1. stop installation and order the right size; or 2. push the tub back two inches and give more floor space. Instead, a false 2 inch plywood wall was built behind the tub.
Another problem was the tub itself. I order the 17 inch high model thinking I would have more depth from my old 15 inch tub. Not so. Beware of inside tub not being the same depth as outside tub due to support feet under the tub of aproximate 2 1/2 inches. A 17and quot; tub measure 13 1/2and quot; on the shallow side and 14 1/2and quot; on the drain side. Plus the drain hole drops the actual water depth to 10 1/2 inches at the deeper end. This was not pointed out to me before purchase. In my opinion this is a manufacture flaw. The installer helped my out by plugging the drain hole.
I had to search and purchase the new floor tile. I made the right choice and it looks georgous. It was a hard job installing it because the old sub-flooring needed to be removed to match the curve of the previous wall tiles. A lot of unexpected dust. After two days dry time, I applied a sealer. However there were cracks in the grout after two weeks. Ken came back and fixed it and I applied the sealer again.
The third problem I had was a squeaky wall. Apparently the acrylic wall by the head rest was not sealed properly and it sqeeks when I use the tub and rest my head. Ken came back and tried to fix it by inserting foam behind the tub but was not successful. At least it's not a visable defect.
All in all my advice would be take your time and explore other options. Maybe I could have chosen all tile walls instead of acrylic and paid the same price. Go to your tile store and ask their advice before you sign with anyone. They might have more options. However my bathroom looks great and it will serve me for many more years and it is a step-up from what I had."

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