Get matched with top drain cleaners in Kentwood, MI

"Came out to install new kitchen faucet & didn't hook up the supply lines?? Water all over my kitchen floor?? And other stuff done. Plumber said he would take $100 off my bill?? Never did. I will NEVER use them again!!!"

"It went very well!"

"It was a difficult job and they had to dig up the openings. The service was very professional and he installed receivers at a very good price so digging would not be an issue in the future. Their front office staff is very responsive, the service was excellent. I would give them my highest recommendation."

"First winter in our new home and woke up on Christmas morning to a cold house. Called Lascko Service and the pleasant dispatcher said I would receive a call from a tech shortly. Within a short time “Connor” called and said he would be here in about 15 minutes. Connor was a life saver….he was very helpful, informative and personable."

"TLDR: Their work failed, causing water damage to my home. Repair crew they sent blamed me for the damage without inspecting it. In September of 2020 we had McDonald Plumbing repair two pipes under the kitchen sink and install a new faucet. On Monday, January 12th 2021 I discovered water was leaking from under the kitchen sink and into my basement home office. When I checked under the kitchen sink, water was spewing from the hoses McDonald Pluming had used to connect the faucet to the water lines. Both hot and cold, every connector from the shutoff valve to the faucet was leaking. I also realized they used a total of four hoses to connect the faucet to the water; two on the hot, two on the cold. After shutting off the water and cleaning up, I inspected the basement area below the kitchen sink. The entire area was waterlogged, warped and spotted with mold including the sub-floor, cross beam and trim around a basement window. It was obvious that this job had been slowly leaking for a very long time. We called McDonald Plumbing and explained the situation. We were told the earliest they could send anybody was Friday. Not wanting to wait that long I began the process of replacing all four of their hoses myself. Half way through this project I was contacted and told somebody would be at my house on Tuesday. At this point I had lost faith in McDonald Plumbing's work and I just wanted somebody to assess the damage their work caused and present me a solution to make things right. Tuesday morning two men from McDonald Plumbing come to my house. I show them photos and video of their original install spewing water. I show them how the two tubes I replaced are no longer leaking, but the two remaining from the original install are still leaking. I explain that I no longer have confidence in their work and all I want to know is “How is the company going to make this right.” The man from McDonald Plumbing claims all they can do is replace the tubes (something I was already doing myself). Without inspecting the damage himself, he proceeds to blame me for the leak and the damage it caused. Holding in my fury, I politely ask him to leave my house. I then call McDonald Plumbing again explaining that I have lost faith in their work and service and that I don't want any representative from they're company in my house again. All I want is a refund for the original work they did and I'll handle any repairs and insurance claims myself. Again, I can no longer trust their work. The service rep I spoke with tells me the only course of action I have is to let an employee from McDonalds pluming back into my house to inspect the damage. Again I explain this isn't happening, as I can't trust any decision making or work they perform. That's where we left it. All I asked for was a $200 refund for the bad work they did. At this point the amount of time they've spent and bad will they generated fighting me has probably cost them more than the measly $200 I'm asking for."

"The drains in the house were not working. Brandon came out, opened and pumped the septic. He also vacuumed out the plugged line from the house to the tank which took care of the problem. All of this was completed within 24 hours of calling. The price was better than the competition as well. Very pleased with this company and will use their services again in the future."

"Overall the work went very well with good communication and clear expectations from the quoting process to the installation. Everyone was professional and it was clear they cared about their job. The electrical work done was very good and even the building inspector commented on how well it was done. (Note: The inspector took particular notice because this was the first time Service Professor had done work in our area.) The only complaint I have is that one of my floor joists had to be cut to add conduit to the outside which I did not notice this until later. Instead of making a hole right sized for the conduit, a large upside down u-shaped cut was made taking out ~80% of the load bearing joist. I am a bit concerned about the structural integrity of that joist now and will reinforce it. Otherwise, the work done was truly great."

"Very well - hardly a drop of water was spilled, and the plumber was quick & efficient. Plumber arrived at scheduled time, he was courteous and professional, etc."

"Went well but pricey...but I guess all plumbers are!"