GREAT LAKES PAVING

The work was fine, problem is the back end stuff dealing with the owner. His pricing changed multiple times in the beginning so we finally put it in text so there was a record of the conversation. He recommend doing just the base coat last fall and then the top coat in 2025. Paid him 60 percent to do the base coat. Called back to get the top coat scheduled and he raised the agreed upon price 30% stating his costs had gone up. I?m sorry but costs don?t jump 30% over the course of a season. When I called on the phone to discuss the issue he hung up on me. So yeah their work is fine but the backbone to the company is not trustworthy. I would not trust them to fix issues that come up as other reviews have stated nor for them to honor their pricing if the job is split up.

In many ways they did a good job but there were a couple issues, and John Allen took absolutely no ownership or recognition that the issues were relevant. Issue #1. The drainage does not go to the drain directly, it ran off a foot away from the drain relying on the landscaping to be sloped to the drain. The original driveway drained directly into the drain and this requirement was discussed before the job. Make sure all your requirements are in writing, John was not flexible or friendly about this. I now have to extend the drain to eliminate erosion and make sure the water flows into the drain and both the garage. Issue #2 The area in front if the 3rd garage stall and turn around is rough and not the same smoothness as in front of the 2 car garage. The guy with the roller there amount of time required on three main drive area but not enough time on the turn around. Clearly looks like patch work. Issue #3 mobile basketball pole was moved by their Bobcat equipment and made two large cracks in the plastic. John had seen the location of the basketball pole and said it was off the driveway enough. The workers shipped not have moved it. All 3 issues have photos given to John and walked the work with John and he defended the work. If you want a job done right without arguments you should avoid Great Lakes Paving and John Allen.

There was one small area that was poorly bonded at a seam from paver passes so they returned & reheated the small area & repaired the area. The owner is very personable and responsive.

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The crew was punctual, pleasant, efficient, neat, and clearly experienced. The owner, John Allen, gave us a very reasonable quote, worked with our schedule on some challenging timing issues, and followed up to make sure we were happy with his company's work. We were - very. I have asked him to quote our new home, as well. If this type of service and product is typical of his company, his peers will have a lot of catching up to do....

I would rate them highly and the price is compatible as anybody else. I would recommend them to others.