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Andrew was very professional and knowledgeable. He knew exactly what to do. He did it quickly and neatly. He arrived when he said he would. He was very careful to clean up and to safe guard the roof while he was working. I had three other chimney companies that either did not show up at all,...

The quote was really good. Professionalism was good and all that was good but their responsiveness was not great. When I called and left a message, he never called me back. I had to follow up like 3 times before I finally got the person to come and do the quote.

Estimate: When the Chimney Specialist first came to give an estimate for unclogging a plugged chimney flue, he was informative, explaining how chimneys work, how chimney fires happen, and how he would fix the chimney; he also gave me what seemed to be a reasonable cost for a potentially tricky...

Very prompt service and reasonable rates, he showed pictures of the inside of the damaged pipe before and after repair.

I was not impressed. Not only did they tell me that I had to have my chimney completely rebuilt with a steel liner, they were pushy in wanting to get me to sign up that day. The quote I was given was outrageously high as well.

I am glad that I checked Angie's list prior to contracting with this firm. My experience was very similar to those of several other reviewers; although I won't be getting to the point of giving them a deposit. | |They had at least two no-shows in the original appointment setting process. When...

They were fabulous.  Another company recommended them.  The fire department came out when the fire began.  Hancock Chimney Service worked with our insurance.  They cleaned up themselves.  There is nothing I can complain out.  The insurance covered it.  They did quality work and the chimney was...

Andrew is very professional, responded to our call within one hour and takes great pride in his work. His prices are in line with insurance company standards; $150 per foot on average. We would recommend Andrew.

The work took a week to finish. The brick on my chimney isn't made anymore, so Andrew brought samples of brick that was close to the color of the brick on my chimney for aproval before he used them. Very professional

I contact Hancock to come and do an inspection / sweep of my two chimneys (as that is what I thought it would take to be able to use them). They sent two guys out who were very nice and respectful of my home and not making a mess. They went directly to both of the chimneys and didn't wander...