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Gordon Water Systems
Founded 1973 • With Angi since October 2008
Business Details
Phone Number
Address
100 54Th St Sw
Grand Rapids, MI 49548
Description
Verified Reviews
06/16/2021
John M.
This installation could not have gone any better! Gordon Water Systems outperformed my expectations. The two installers were early, worked their tails off under difficult basement conditions, moved the install location at my request, got everything installed, tested, then instructed me on how to use it. However - technicians Sam Eyk and Micah Sims also literally saved me the entire contents of my basement, when they realized that the water meter attached to the house was in extremely delicate condition due to rust, and could fail at any time, completely flooding the basement. They warned me of it and worked to make sure they did not cause me an issue. These guys are smart, on their game, and I could not be more pleased with the system or the installers.
Description of Work
Remove 49 year old unit, install new, re-plumb and re-route lines
Category water softeners
Service Provider Response
[Member Name Removed], Thank you for the complete 5-Star review. We will also share your comments with Sam & Micah. Both are great guys and we are glad they are part of the GWS Team!05/05/2020
Julie D.
AS a customer, I received excellent service at every level. WE had the perfect equipment installed for a difficult to treat water problem. There installation went smoothly and the staff were professional and informed. I would give a five star rating and recommend to my friends.
Description of Work
GWS installed a water treatment system
Category water softeners,delivery service
10/02/2017
Joyce N.
Great. The technician was even early.
Description of Work
First water softener maintenance.
Category water softeners
Service Provider Response
[Member Name Removed] - Thank you for the "A" Review. And we do have really great Technicians to do service and installation of our water softeners and drinking water systems. Thanks for being a customer.07/24/2017
Eursla M.
Very well. Tony was able to locate our issue and we haven't had any problems since. Very fast in working to find out our water situation,
Description of Work
Tony was a really great sales guy repair guy. He was really nice and mannered.
Category water softeners
Service Provider Response
[Member Name Removed] - Thank you for allowing us to help you with your water treatment issue. Tony is experienced and a professional. Thank you for the "A" Rating.07/22/2017
Eursla M.
Tony K was great! He figured out the problem which of course was someone putting in the filters incorrectly. Bad part is that messed up my membrane. So out the door with new filters and membrane it was almost $200 on top of the great deal I picked up but I believe it was worth it. I am happy with my services and would do it again. Thanks TONY K great service guy also helped.
Description of Work
Water Softner tune up.
Category water softeners
Service Provider Response
[Member Name Removed] - Thank you for taking the time to write such a nice review about Tony and giving us an "A". He is a great service guy. Enjoy your great drinking water and thanks for being a customer!07/07/2017
Mary S.
Great, told me I didn't need a new one. Not trying to sell me something I didn't need.
Description of Work
Maintenance on water softener.
Category water softeners
07/03/2017
Aliesha K.
System was working perfectly which is great to know when moving into a home with existing system.
Description of Work
Watersoftener check
Category water softeners
Service Provider Response
[Member Name Removed] - Thank you for the "A" Review and congratulations on the new home. I am glad we could help your move be as smooth as possible. Enjoy your water softener and we are here to help with any future water needs.01/09/2017
Linda T.
Great. Chad showed me why it hadn't been working and made the adjustment. Everything works great now.
Description of Work
Paid for water softener check, calibration etc
Category water softeners
01/04/2017
Jerry L H.
The technician was on time ,friendly and very professional . He tested my well water out of the well and then after it went through the softener system. He keep me informed at every steep . I am very happy with the service I received.
Description of Work
I paid to have my water softener system serviced and inspected
Category water softeners
Service Provider Response
[Member Name Removed]- Thanks for the great review. We have some great Service/Installation Technicians. They know their stuff and they are really good explaining things to our customers.12/05/2016
Hollis L.
Very helpful, good price, no hidden fees. Installation went very well and the end result has been fantastic.
Description of Work
Purchase and installation of new water softener
Category water softeners
Service Provider Response
[Member Name Removed] - Thank you for the great review. We work hard to be helpful & professional throughout the entire process from initial contact, meeting and installation. Thank you for being a customer.Other local Pros in your area
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Award 2021
Business Highlights
Emergency Services OfferedLicensing
Services Offered
We sell and rent Water Softeners. Rust & Odor Filters plus Reverse Osmosis Drinking Water Systems. We sell and rent Bottled Water Coolers plus provide Bottled Water Service to homes and offices. Along with bottled water we provide Office Coffee Service and Bottle-less coolers. Gordon Water Systems is the Authorized, Independent Kinetico Water Treatment Dealer for the counties listed. We sell and service Hellenbrand Water Treatment Systems plus we service most makes and models.
Services Not Offered
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Frequently Asked Questions & Answers about Gordon Water Systems
How is Gordon Water Systems overall rated?
Gordon Water Systems is currently rated 4.7 overall out of 5.
What days are Gordon Water Systems open?
Gordon Water Systems is open:
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
What payment options does Gordon Water Systems provide
Gordon Water Systems accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, PayPal, Financing Available
Does Gordon Water Systems offer free estimates?
Yes, Gordon Water Systems offers free project estimates.
Does Gordon Water Systems offer eco-friendly accreditations?
Yes, Gordon Water Systems offers eco-friendly accreditations.
Does Gordon Water Systems offer a senior discount?
No, Gordon Water Systems does not offer a senior discount.
Does Gordon Water Systems offer emergency services?
Yes, Gordon Water Systems offers emergency services.
Are warranties offered by Gordon Water Systems?
No, Gordon Water Systems does not offer warranties.
What services does Gordon Water Systems offer?
Gordon Water Systems offers the following services: We sell and rent Water Softeners. Rust & Odor Filters plus Reverse Osmosis Drinking Water Systems. We sell and rent Bottled Water Coolers plus provide Bottled Water Service to homes and offices. Along with bottled water we provide Office Coffee Service and Bottle-less coolers. Gordon Water Systems is the Authorized, Independent Kinetico Water Treatment Dealer for the counties listed. We sell and service Hellenbrand Water Treatment Systems plus we service most makes and models.