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"Great work and professional service."

"It went amazing the workers were great people and gave me a great deal on the concrete! Would definitely consider calling them again in the future"

"What a nightmare. Hindsight is 20/20, i shouldve been more on top of things with brandon. This was my first time hiring a contractor and I was too trusting of his process. My fault. We got a deck build with a full pergola. What we received was a deck with a tiny pergola in the corner. We received a part vebal quote in person, and then worked out some details via text. What I learned is that anything said verbally was disregarded, and anything documented was as vague as possible. Our contract was a vague as build a deck. We received no drawings, no itemized or formal quote, the diagram for the city had no pergola on it, and so we were in the dark. We were upset with our miniature pergola as you can imagine, it was a quarter of the intended size, and Brandon decided on his own where the place the tiny thing. Had he or someone asked where it should be placed, we would have caught the problem before it was built as it should have been the entire size of the deck. I was told it would be 5k extra to get the pergola we thought we were getting the whole time. Being a mini pergola, there was also a support beam cutting through the center of our deck now that was not supposed to be there. I've gotta say, this was one of the more interesting ways I've heard of a contractor screwing people over. I was told it was too hard to fix, so I wanted it removed, they wanted to charge me for that. I said I wanted my money back from the pergola, then I was told I didn't pay for the pergola so there wasn't any reason to give me money back. (At this point I stopped talking via phone because everything needed to be documented in writing.) I was told it was a $1300 pergola. Then, I did the math based on the little info I had and realized I paid 2k+ for the pergola. Didn't matter to them. Instead of fixing the mistake Brandon kept just saying it was a steal, and I got a great deal, and labor is high. So now the pergolas down and gone. I got about a 30% refund on the pergola that is no longer there. All in all, don't give your money to them, it's a headache, and if you get into a situation, he'll let you know how good he is at going to court, which is a red flag right there."

"1) 4/24/23 - DeGain visited our house to inspect our areas of concern and all the brickwork on the house. Note-brickwork was only on the lower part of the house. Our primary concern was the brickwork facing the front porch, which was the area I first pointed out to Degain.. 2) 4/25/23 - Degain mails an invoice. Item 01 of the invoice is for "Repointing Loose Brick An Holes" for $350. Other items were on the invoice, but they are not in dispute. 3) 4/26/23 - I told DeGain to proceed with the work on the invoice. 4) 5/16/23 - Since we were out of town, DeGain texts me to advise me that all the work was completed. 5) 5/16/23 - I voluntarily sent a check to DeGain for the brickwork, power washes, and poly sand, since I would not return home until 5/26/23 and did not want DeGain to wait for compensation for completed work. 6) 5/26/23 - I returned home an inspected the work completed by DeGain and discovered that the brickwork facing on the porch was not completed. 7) 5/16/23- I took a picture of the uncompleted brickwork facing the front porch and asked DeGain to schedule a date to complete the work. 8) 5/31/23 - DeGain texted back an asks if a 7/17/23 would work and I agree with the date. 9) 7/16/23 - Since were out of town again I texted DeGain to verify that Degain was going to complete the work and giving instructions on how to access our outside water. NO RESPONSE FROM DEGAIN. 10) 7/29/23 - We return home and find that the brickwork was still not completed. A text was sent to DeGain to complete the work as soon as possible. NO RESPONSE FROM DEGAIN. 11) 8/4/23 - I asked DeGain of $250 for the unfinished work. NO RESPONSE FROM DEGAIN 12) 8/11/23 - I sent a text to the DeGain and advised him that I have no choice but to refer the matter to Angi's. NO RESPOSE FROM DEGAIN 13) 8/12/23 - I ask Degain if they intend tomrespond. NO RESPONSE FROM DEGAIN. 14) 9/3/23 - I sent DeGain a partial chronology and advise him that ifwe don't settle this issue quickly, then I will take all necessary steps to resolve this issue. 15) 9/3/23 - DeGain finally responds asking why I'm so upset. He also says that the word "porch" was not on the invoice and therefore he had completed the brick work by repairing i the three bricks for $350. 16) I responded to DeGain that a) He visually inspected the brick work on the front porch and agreed that it needed repair, before the invoice was created. b) I did not ask him to work on the cement front porch, which needed no repair. Rather he was to do "Repointing, Loose brick, An Holes the vast majority was on the bricks facing the front porch. c) If DeGain believed that the brick work facing the front porch was not included, then why did Degain agree to complete the work on 7/16/23, based on a picture of the uncompleted work on the bricks facing the front porch. d) If the brick work facing the front porch was not included a price of $350 to replace the three bricks not facing the front porch is totally unreasonable. NO RESPONSE FROM DEGAIN. 9/7/23 - I contacted Angi's to get an understanding of the Appeal process, but did not file a formal complaint to see if I can resolve the issue with DeGain. 9/14/23 - I sent an email to DeGain advising them that I have contacted Angi's and made one final offer to resolve the issue. NO REPSONSE FROM DEGAIN 10/4/23 - Filed formal complaint with Angi's. Please note that I have the following: 1) A summary chronology with key pictures, documents, etc. 2) A detailed chronology which lists every written interaction with Degain, 3)Hard copies of emails, text screen shots, etc. to substantiate almost all elements o he chronologies. Please let me know where to send them if necessary. Please note that the ratings below are for the brickwork that was never completed only."

"Great! They had a good price, did a good job, and they were very detailed person."