Get matched with top chimney cap pros in Blissfield, MI

"Completely rebuilt our 26-year-old wood burning mason fireplace to bring it up to code. In the firebox completely removed fire brick from back and both side walls. completely removed clay flue and replaced with insulated stainless steel. This included adding a lever operated lock top damper and stainless-steel exterior flue cap. Much time was spent adding chamber tech 2000 parge coating to the smoke chamber. Kevon and his two workers were excellent. All details on steps being taken were clearly explained. All carpeting was protected from the front door to the work area in the family room. All debris was removed from the job site. This was a big job that took two days to complete. Am following the recommended wait time and break in steps to be taken. It is comforting to know that we have a completely safe fireplace that is up to code. Looking forward on having Doctor Flue perform annual chimney sweeps during the off season. Dennis and Lori in Novi, Michigan"

"I had a great experience with Salgau Roofing! I received three estimates on my roof, and Salgau was the middle estimate. The largest estimate was $4,000 more than Salgau. And when they came out the man was very condescending and spoke down to me and my adult daughter, who was visiting from Texas (she's an RN). He admonished me and told me my roof should have been replaced 5 years ago. ---I already knew my roof was bad......THAT'S WHY HE WAS THERE! When he left, my daughter and I felt like scolded children, so I decided I did not want to give them my money. The lower estimate was $1,500 lower. I received the estimate 3 days later than they said I would. (Three days isn't unreasonable, but a quick message saying it would take longer would have been appreciated). The estimate wasn't an itemized proposal, but one paragraph with a price. When I asked questions it took awhile for them to respond, and I felt like they were hard to get a hold of. I looked up their address which was a bit deceiving, because their Suite # is actually a PO box number, and I felt if I needed to get a hold of them after the job was done that it may be difficult. I asked about a warranty and he said there was a one year warranty on labor. (Salgau has a 10 year warranty on labor, and a limited lifetime warranty from Owens Corning on the shingles) When Corey (from Salgau) came out he was kind and professional. He sent an itemized estimate that same day. Salgau's estimate was the only one that included pictures of my roof. I went back and forth asking questions and Corey always replied promptly. I apologized for asking some dumb questions, and he made sure to tell me none of my questions were dumb and to 'ask away' making sure I understood everything and was comfortable with the whole process. I had a full tear down and replacement, and I can't believe it was done in one day (very hard workers)! -Except the copper flashing on my chimney, which was done the next morning. That same day I received the receipt, the labor warranty, and the info for the Owens Corning warranty---which Corey also helped me with. When they were done they cleaned up. My yard, driveway, and walkway looked better than it did before they started! My neighbors have complimented my new roof. And, for the first time ever, I looked forward to the rain that was forecasted yesterday....my leaky roof no longer leaks! :) I am so happy with my new roof, and very comfortable with my decision to choose Salgau. I highly recommend Salgau Roofing. And thank you especially to Corey. He was part of the whole process from start to finish. I've attached pictures....I'm sure I don't need to tell you which are the before and afters."

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"Excellent service"

"We have a huge yard with lots of trees and the team did an excellent job clearing out our yard. Very dependable!"

"For the last two months I have been hearing faint clicking or scratching sounds coming from an area near a ceiling light in the living room. I called and scheduled an inspection. I was told that the price for the inspection would be $185. Even though the noise had stopped a week or so before the scheduled inspection, I decided to go ahead with the inspection, thinking that whatever was making the noise would probably come back. Aaron arrived on time. He listened to a recording that I had made of the scratching sound, and he said he thought a rodent might have nested itself in the attic. He then walked around the exterior of the house, looking for areas where a rodent might enter. He also walked on the roof and looked up through the hatch of the attic. The inspection took around 15 minutes. He found one possible entry point on the side of the house and sealed it with material that matched the appearance of the surrounding siding. He asked if I wanted him to set traps near the attic hatch, but I declined since the noise had stopped and the hatch was 25 feet away from the source of the noise. The day after the inspection, the scratching sounds returned. I think I need to find someone who will go into the attic area in order to find the source of the noise."

"They did what was required for regular maintenance."

"So far so good. Thanks to Cameron for working me in on short notice. Matt and Jake did a great job installing the kitchen cabinets. They were courteous, respectful, informative and efficient. Also, very well organized. Would hire again in a minute."

"I paid Mr. Phomalee $1275 to do some bathroom remodeling work that he'd initially stated he'd be able to begin between Christmas and New Years this past December. After not showing up at that time, he proceeded to promise that work would begin on eight separate dates, missing all of them. During this time I received no communication from Mr. Phomalee unless I initiated it, and when I did he made an excuse related to his vehicle or family each time. Finally, I informed Mr. Phomalee that I needed him to return the funds paid to him as it had become clear he had no intention of doing the work for which he had been contracted. He informed me at that time that his previous excuses had been lies, that he had used the money I'd paid him for gambling, and that he most recently had not been able to due the work because he'd been trying to secure a loan to cover "the bad checks [he] had written to gamble so [he] didn't go to jail". So, I'm now in a position where I've had an unusable shower for two months, and will be forced to seek legal action against Mr. Phomalee to attempt to recover my money."