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"From the very beginning, communication was great and also throughout the entire process. Always knew when Cullen was going to show up and leave. Kept me up-to-date during the project and the final product looked amazing. Was willing to listen to our needs and adapt as the installation moved along."

"Arrived at time that was set up. Went to work."

"THERE SHOULD BE AWARENESS TO OTHERS OF THE SHADY BUSINESS DEALINGS OF ALEX MATTHEWS OF FAST CUT SERVICES. HE SHOULD NOT BE HIRED FOR ANY KIND OF SERVICES IN REGARD TO HIS INCAPABILITY, UNRELIABILITY, OR NO EXPERIENCE TO COMPLETE THE SERVICES FOR WHICH HE QUOTED AND AGREED - BECAUSE HE DOES NOT HAVE THE TRUCKING EQUIPMENT TO ACCOMPLISH SUCH SERVICES. Alex was hired in November 2018 and given a $500. down payment to cut and the removal of 2 trees from the property. It was requested that the concern of the larger tree be cut 1st because of the age-related instability. He instead cut down the way smaller tree â which landed the 30 FT length of the tree trunk on an established 70+ yr old lilac bush, and he didn't contact us to tell that he had SEVERELY DAMAGED it. Then there were 3 CALLS over the next two months to Alex there-after asking when it was the we would expect the start of the cutting and removal of the original concern tree. 1st Call- Family Emergency, 2nd Call- Next Week he would do it, 3rd Call- Next Week he would again do it -was what he responded. The following week I received a called from a neighbor stating a large tree limb fell on the shed crushing and destroying the structure- which now needs to be removed and replaced. When I called Alex and sent a photo of the destroyed structured and asked why after almost 4 months the services had not been accomplished...his response was of many excuses and outright lies. He said: We should had known to had called another company to complete the services that he wasn't going to finish himself because he couldn't get the trucking equipment needed to cut the larger tree. That he didn't have our phone number at hand (on the smartphone that he called previously to take calls from) to call when he supposedly was on the property but couldn't cut that day because a neighbor's car was in the way. That itâ s hard to get good reliable hired-hands to work with him. That he didn't want to be on the property when the ground was soft in Nov., Dec., Jan. or Feb. in the Port Huron area in WINTER Months? Alex gave one excuse after another for the 45 minutes conversation that went on -after asking for the refund of the $500. To be given back to put towards the replacement of the shed and some broken contents. He even thought that the value of the shed should be depreciated by its age and it wasn't worth what it would cost for the replacement value. He had $200. and said he had no money nor income because of the seasonal work. I said should he had finished the services he would had been paid in full should he needed the money and income. I have waited 1 month for Alex to contact me with arrangements to refund the remaining $300. I called 2 MORE TIMES and he wonâ t answer nor call me back. (NOW IT IS ALMOST APRIL 2019) I told him that I would take action to the fact that no other person would have to go through this terrible ordeal and think that the 5 stars given in the past were any indication that he should be hire. HE SHOULD NOT BE TRUSTED BY HIS WORD, NOR WHAT HE WILL SAY HE CAN DO, BECAUSE HE DID NOT CUT, REMOVE, COMPLETE THE SERVICES THAT HE SAID HE COULD AND WOULD DO. ALEX MENTIONED THAT HIS 25 YEAR AGE SHOULD HAD BEEN GIVEN AS INEXPERIENCE OF RUNNING A BUSINESS AND MISTAKES WILL HAPPEN TO ANY ONE AT ANY TIME. BUT THE DIFFERENCE SHOULD BE TO RECTIFY THE PROBLEM AND REDEEM ONE SELF OF FAULT BY THE REFUND OF $500. RIGHTFULLY GIVEN BACK FOR FAILURE OF SERVICES RENDERED. I PLAN TO CONTINUE MY CONCERN AND TO CONTACT SEVERAL DIFFERENT AVENUES OF NOTIFICATION OF AWARENESS THAT OF ALEX MATTHEWS OF FAST CUT SERVICES IN THE TREE SERVICING BUSINESS. DO NOT PAY..."

"I would not recommend this company. The crew arrived late, did not work efficiently, and left an hour early. There was also a lot of time spent walking around without actually working. My project specifically involved large weed removal, which was agreed upon in advance. However, partway through the job, I was told they couldn't complete that portion because there wasn’t room in the trailer—despite there being available space in both the trailer and the back of the truck, especially if tarps had been used. Instead, the team shifted to removing small weeds (which I didn’t need), stating they had to fill the 8 hours per Eric, the owner. Our contract clearly outlined 8 hours of labor, and the $250 trailer fee for removal was supposed to be separate from that work time. Despite this, the crew left early, saying they needed time to drop off the trailer. I reached out to Eric three times and requested that the team return to complete the job as agreed or to issue a partial refund. He has not responded. (Ironically, he was very responsive when securing the job—something echoed in other reviews.)"

"sprinkler repairs and winterization."