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"I called Thornapple River Plumbing on Friday evening and Judd was able to come out the very next morning.  Our kitchen sink was clogged and was getting worse everyday to the point where the water was no longer draining at all.  We had had a plumber out 3 months ago to fix a clog which was obviously a temporary fix.  I am very careful about the drain because it has had issues since we moved in.  The last plumber explained that the builders did a poor job of plumbing the kitchen.  The water has to travel too far. Judd noticed that there was a dip in the middle of the pipes which was most likely where the clog was "catching". He fixed the pipe and created a slope so hopefully the water will drain more effectively.  He was very professional, prompt and knowledge.  Only time will tell if the problem is resolved.
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"Excellent. They found the problem and ordered the part, came back and installed it a few days later."

"I had an emergency drywall incident and New Image saved us.  I put 4 separate calls into different contractors and Jim at  New Image called me back within a half hour.  None of the others called me back.  Maybe due to it being opening day of deer hunting.   I needed my back splash in my kitchen prepped the next day due to the fact I had other contractors scheduled on Friday to install our countertop and a new back splash the day after that.  My husband and I took off our old back splash and caused more damage than we had planned. The owner (Jim) called me back right away and was very nice and accommodating.  He told me he would call me back in a few minutes after he checked with his drywaller.  He called me back right away and his drywall guy came to my house the next morning.  The drywall guy was very nice as well.  He went above and beyond what I had planned on.  He did a more than adequate job in order for our back splash to be installed.  He spent at least 2.5 hours repairing and prepping.  He cleaned up so well it was like we hadn't had a worker in our house.  The most impressive thing is when Jim originally quoted me on the phone he said $250.00.  He called me after his drywall guy Tim was done that afternoon and said he was  only going to charge us $195.00 because the job did not entail what they had originally thought.   This is a great company with very nice people who do great work!!!  I will definitely call them again."

"They responded quickly. Through in what they did and gave me options. I thought the price they charged to remove and install a toilet was high but I would rate everything else 5 stars"

"Five Star Bath Solutions remodeled my childrenâ s bathroom. Very courteous folks from phone receptionist, sales person, and installation guys. Cleaned up work site at the end of each day. Well done."

"The installers were very good! Pleasant and friendly! Worked steady and did a great job"

"Great experience all the way around, from sales to installation to final inspection. Everyone is very professional and personable. This was our 4th project with TOP Home iImprovements and we highly recommend them!"

"We recently had our bathroom renovated by Five Star Bath Solutions. They did an excellent job. They are very knowledgeable so they knew what needed to be repaired and updated before they installed the Shower and Tile Flooring. They also built and installed the furniture and fixtures we purchased. They very thorough in cleaning up once they was finished."

"He was on time, it didn't take long to install the water heater, and when he left he cleaned up everything, you couldn't even tell he was there"

"Installed electrical from down power line."