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After going through several different Angie's List reviews, Randy was the first person I called. I left a voicemail message, and within 2 minutes he had called me back and scheduled an appointment to check out the situation.  He was able to come out that afternoon which put my mind at ease. Upon arrival, he was very thorough in his evaluation, explaining things as he went along.  It was determined that although not completely failing (yet), that the water tank should be replaced along with installing a water filtration system to eliminate the sediment coming in through the pipes into the house. Randy didn't try to upsell anything, just gave me his opinion, and left it to me to decide on what work he would perform.  I opted to get the tank & water filtration system both done. 

The day of the repairs, Randy was actually early (nice!) and came ready to work.  He got right to the job and did all the work we had discussed.  He was prompt and efficient, and finished the job in a timely manner.  He was personable, professional, and was clear in his explanations of the work he had performed.  I had another service person come for a different job a couple of days later, and he even commented on the great job that Randy did installing the filtration system.

From start to finish, this was an excellent example of a job well done, and excellent customer service.  Randy also advised me of some other potential issues to watch out for and that he would follow up in the summer to ensure that the system he had installed was performing as expected.  I would highly recommend Randy to do any work within his scope of expertise. 

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"Technician arrived over 1 hour after the time given by office. Did not know the job specs that were given when appointment was set up. Had to return to shop as tech did not come prepared. When settling bill tech said $350. We explained that we should not have to pay road time for shop run. He called office and came back and said the cost was $350, taking the shop run off the cost. We stated that was the same cost. Tech said it was $75 for the shop run making the bill $425, so minus the $75 the bill was now $350. The cleaning of one pipe with no blockage should not be $425. Tech wore mask 2 out of the 3 times we conversed but the mask was not CDC approved, which means the customer isn’t protected. I think EcoClean needs to improve its communication with clients and needs to improve field tech and office communications."

"Great job- efficient and the final product looked great"

"Excellent. They found the problem and ordered the part, came back and installed it a few days later."

"Replaced and installed new gutters with guards. Repaired rotted facia. Installation was quick and professional. Very impressed with professionalism of installers and quality of materials and work."

"He was on time and did a great job. He was honest and fixed a fan switch instead of installing a new one. He saved me money on a new fan and labor to install it. an overall pleasant experience."

"Very helpful and responsive. Troy helped me understand what was going on with the project and the why behind it. Installing something like a septic system is a once in a lifetime experience and itâ s helpful to have a contractor that is patient. I will use Cyr Home-services for other projects in the future."

"Mike and his team are extremely responsive and professional. From the first contact to final installation for a large, complex septic system, it only took 2 weeks including all the permit and inspection. We are really grateful for finding Septic Advisor through Angie's list and hired him for our project. We cannot be happier! Highly recommended! Will definitely hire Mike again for any future needs."

Fully insured master plumber specializing in repairs, remodels, and new installation. Serving Southern Maine. Emergency service available.

"Just purchased home,and second day in heavy rain caused pump to fail. Called andin less than 3 hours I had them at my house with a replacement pump and installed. They stayed till basement was cleared and said they would return in the next day to finish job. Showed up on time as scheduled and finished beyond my exspectations.i cannot say enough about this company. Truly deliver what they promise. From sales staff to the installer. Also a courtesy call back to make sure I was satisfied. This is the go to company for any of your basement needs."