Best window shutter repair pros near Tracys Landing, MD

"Sliding door unable to move for years. Dexter was the only technician that came and was able to repair. He fixed some damaged wood. Change rollers and made a few adjustments. The door felt like new. Very professional, communicated thoroughly and got the job done. We have some window work to do and we will be having him back to do the work. I can’t forgot to mention his prices are better than every company I’ve ever had out to my home"

"Great and efficient repairs done . Arrived on time and was. Very pleasant."

"My experience with Home Genius was great. The windows team that installed my windows were friendly yet professional and very knowledgeable about the work at hand. They were able to address all of my questions and concerns. When an issue arose after demoing my upstairs bathroom window, the manager on site showed me the issues and explained the possible fixes. While the install for this particular window had to be put on hold so I can have the additional repairs done, I can say with my full chest that I recommend this company for your window replacement project."

"Very nice fellow who does excellent work . He is really excellent at trouble shooting and repairing blind/ interior windows shutters."

"I cannot thank enough the owner, front office personnel, and employees of this most professional business I have ever dealt with. Most other businesses have put me on hold, worked on their time, charged a service fee just for coming out, neglected to follow up with how satisfying their product and their installation/fix worked for us. As I was purchasing my home, Walter Brown's inspector did not hold back, explained in details as long as it took all my options for what would work within my parameters. From there, they sent out a crew that worked nearly around the clock to ensure all was taken care of without delay. Within a few weeks, they came out to reinspect and ensure everything is holding up and working the way it is suppose to. Whenever I call, day/night Ms. Sarah Edwards answers without hesitation with an uplifting and positive attitude that no matter the situation, she will prioritize it urgent to take care of. They have sent out a team on their dime, to help seal parts of the roof and chimney that were not necessarily under their original contract to handle and even fixed things from the inside to give my family the most assuring home preventive measures were taken and would last for as long as we own the home. A couple of days ago, after a few weeks of strong gusts of wind, the owner himself, Matt, came out to fully inspect, find the plausible cause, and stayed to fix the damage caused by mother nature's force impaling a branch thru a softer part of the roof. Neither Matt nor Ms. Edwards hesitated for one second in the fact that the rest of their teams were tied up, and came out immediately per what my employment schedule allowed for. As stated previously, I highly recommend not to overlook this company when it comes to work that they verbally state they will handle, and on time; they back up the talk with the most professional personnel and satisfying results. None of them have ever mentioned nor even tried to add any additional hidden, mysterious, or additional charges, and were more than willing to see things are done right the first time."

"Superior customer service and attention to details. We had siding, shutters, new windows, porch rails and a new roof installed. We are extremely happy with their service."

"I though the finished product was well done, until the carpeting on the steps came loose and both the plumper, me and my dog slipped on the steps. Advise Anthony Barrera of the problem, and he promised to fix it. He never did."

"Lucas Special Services was the first company we've hired that was not a family, friend, or co-worker's recommendation, but we are so glad we did! They are a top-notch company and one that we will continue to use for life! Earl gave us the fairest estimate on our shutter project compared to other estimates we received. We needed our old warped and faded shutters (10) replaced with new vinyl ones along with wire mesh to keep house sparrows out. We also needed our attic vent and wood around one large window frame repainted. He was able to start the project within a week of the estimate. Earl and Robbie were punctual and very professional. They did an outstanding job and we are very pleased with the quality of their work. We are already planning future projects with them and are recommending Lucas Special Services to all of our friends and family!"

"the repair went Very well"

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."