"},"url":"https://www.angi.com/companylist/us/md/jarrettsville/stinebaugh-masonry-llc-reviews-346610.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"HOME SERVICES OF CASHIERS","address":{"@type":"PostalAddress","addressRegion":"MD","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Donna P."},"reviewBody":"We have 2 houses on VRBO- we live in Baltimore, the houses are in Cashiers. Problems: obvious. We cannot be there to handle all the issues that come up...even if we had the expertise which we don't! I call Craig my "magic man" because I seriously don't think there's anything he cannot handle. The company has done everything from putting up heavy Daybed porch swings, to painting, to constructing a stair rail, to putting in a completely new bathroom to installing on a new roof. They always deliver & show up when they say they will. They're just the best, hands down. Am I a fan? You better believe it! "},"url":"https://www.angi.com/companylist/us/nc/cashiers/home-services-of-cashiers-reviews-8118111.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Concrete Impressions Inc","address":{"@type":"PostalAddress","addressRegion":"MD","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Natasha R."},"reviewBody":"After having had a number of companies either not return our calls, not show up for scheduled appointments, or provide us with outrageous work estimates, we contacted John at Concrete Impressions. Right off the bat, John was prompt at returning our call, showed up when he said he was going to, and provided us with an estimate that worked for our budget. Due to the time of year, we were scheduled to have the work done 3 weeks from the day we spoke to John, but he called me a few days later and said there had been an opening for the next day. Jumped on that!! The work was done in a day by two of John's crew-members who were super accommodating, and they even helped my husband fill a hole that a groundhog had dug in our front yard! :) The stairs are FANTASTIC and we are so very happy with the work done. We have some future concrete jobs we'll need done, and I have no doubt that we'll be contacting Concrete Impressions again! "},"url":"https://www.angi.com/companylist/us/md/reisterstown/concrete-impressions-inc-reviews-3430286.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","address":{"@type":"PostalAddress","addressRegion":"MD","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"BONITA R."},"reviewBody":"Contacted Belle (owner) via email with a detailed list of what I wanted to accomplish which was moving furniture around within my home including taking several items to the dump. She responded quickly with a fair price for the job and was able to fit me in the following weekend. When she and her crew showed up they got right to work and were absolutely amazing! They carried large, oversized and heavy items both up and down multiple flights of stairs and took great care with each piece--took the time to make sure no scratches or dings on the furniture or our walls. Belle was in constant communication with me making sure everything was being done as needed. The real challenge of the job was moving a very large armoire from our second floor to our first floor down the winding stair case. I was convinced it couldn't be done as when we moved into our home the movers at the time hauled the thing in thru our second story window. However, Belle and her capable crew were able, with much finesse and team work, to get that monster down the stairs and where it needed to go. I am so impressed with Belle and her staff and am so appreciative of the outstanding service provided. I will use them again in the future and have already recommended them to several people. Don't hesitate to utilize this company!"},"url":"https://www.angi.com/companylist/us/md/baltimore/belle%27s-hauling-and-moving-llc-reviews-5893188.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Certified Electrical Technologies","address":{"@type":"PostalAddress","addressRegion":"MD","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"ELLEN K."},"reviewBody":"It was a job very well done. The technician who came out was on time. He was very personable. He was very knowledgeable and explained everything to us. He concentrated on his work well. He made appropriate suggestions and put forward innovative ideas and advised us on what kind of lighting fixtures will work in some of the very difficult and dark places of our house. We liked his work so much that we are having him install motion detector lights on our stairs. I m very happy that I found this company. It is rare to find that kind of professionalism and capability of excellent work. He is genuinely a nice and kind person, we felt very comfortable with him in our house. I think the price was reasonable for his excellent work and expertise. The company always seems to be available to talk to you, it was easy to set up appointments and it is mostly one person who answers your call which is great."},"url":"https://www.angi.com/companylist/us/md/columbia/certified-electrical-technologies-reviews-450851.htm"},"position":10}]}
Stair Service reviews from real Angi homeowners in Overlea, MD
Last update on October 15, 2025
Timothy M.
4.0
10/2024
I recommend this company
Mehmet A.
5.0
10/2024
Very good company..Quality jop and fast
Candice C.
5.0
11/2018
We worked with this company to have the carpet replaced on our whole second floor plus stairs. Of the several companies that came and gave us a quote, the professionalism of this crew and their level of detail during the measurements gave us the most confidence that they would do the job...
Karen M.
5.0
06/2017
Hi Chris, I wasn't there for the move, but everything went smoothly according to my daughter. They did a great job, especially considering the ridiculous number of stairs we had them climbing up and down. Pretty much everything arrived in perfect condition, I am really impressed. Thanks also...
Aviv K.
5.0
02/2017
safe house cleaned our carpets and stair runner and did an AMAZING job. He called me in advance to ask to come early (who does that anymore?!) and then arrived earlier than expected. He moved a few pieces of furniture around to get the most access to the carpets and even took out some...
Michael G.
5.0
01/2016
Eric and his team did an excellent job with my home repairs. We required extensive stone and cement work on my home. Initally contracted for chimney repair and garage roof replacement which include side porch demoliation and reconstruction. His crew worked diligently and completed this 2...
Donna P.
5.0
08/2015
We have 2 houses on VRBO- we live in Baltimore, the houses are in Cashiers. Problems: obvious. We cannot be there to handle all the issues that come up...even if we had the expertise which we don't! I call Craig my "magic man" because I seriously don't think there's anything he cannot handle....
Natasha R.
5.0
06/2014
After having had a number of companies either not return our calls, not show up for scheduled appointments, or provide us with outrageous work estimates, we contacted John at Concrete Impressions. Right off the bat, John was prompt at returning our call, showed up when he said he was going...
Bonita R.
5.0
05/2011
Contacted Belle (owner) via email with a detailed list of what I wanted to accomplish which was moving furniture around within my home including taking several items to the dump. She responded quickly with a fair price for the job and was able to fit me in the following weekend. When she...
Ellen K.
5.0
03/2009
It was a job very well done. The technician who came out was on time. He was very personable. He was very knowledgeable and explained everything to us. He concentrated on his work well. He made appropriate suggestions and put forward innovative ideas and advised us on what kind of...
We are a veteran owned, family owned, full-service interior and exterior remodeling company that prides ourselves on excellent craftsmanship as well as being on time, in uniform and keeping a clean work environment. We specialize in large scale additions and remodeling. Communication is key!
"The work was done efficiently and quickly in the time frame given at time of the estimate. All subcontractors were skilled in their crafts which led to an outstanding finished product."
Jerry K on August 2024
We are a veteran owned, family owned, full-service interior and exterior remodeling company that prides ourselves on excellent craftsmanship as well as being on time, in uniform and keeping a clean work environment. We specialize in large scale additions and remodeling. Communication is key!
"The work was done efficiently and quickly in the time frame given at time of the estimate. All subcontractors were skilled in their crafts which led to an outstanding finished product."
WE offer Senior, Teachers, Military and First Responders discounts! ONE-STOP- SHOP, with over 15 years of professional experience covering all your home improvement needs. Our specialties include: Bathroom and Kitchen Remodel, Home Renovations, Interior and exterior Painting, Decks, Gutter Installation, Flooring Installation. Our quotes are ALWAYS FREE! We are licensed and insured to deliver superior service. We guarantee great quality results on all projects offering fair and competitive prices. We take great pride in pleasing our customers! Give us a call today, we look forward to serving you!
"We had our master and hall baths completely gutted and rebuilt. We bid the project out to several companies, and DMV was immediately the most helpful. Pricing was very competitive. Luis and the team completed both bathrooms in about 6 weeks - and this was a full demo. The crew was extremely kind and courteous, and worked hard to minimize the mess and impact to our home. One weekend we had a party, and they helped make our home look like there wasn’t a major project in-progress! Craftsmanship was impeccable. The tile work in particular is beautiful - details I hadn’t even thought of were done for me. Like any job, we had some changes to scope (our choice), and some minor hiccups. They were extremely helpful navigating through scope changes, and more than fair on pricing. And on the minor hiccups, they made it extra clear that the job wouldn’t be wrapped until we were satisfied - and that’s what happened. Honestly this experience was a 10 out of 10, and I hope we can have them out for another project soon. Our bathrooms went from blight to bling in 6 weeks - I look forward to getting ready now!"
Cary W on August 2025
WE offer Senior, Teachers, Military and First Responders discounts! ONE-STOP- SHOP, with over 15 years of professional experience covering all your home improvement needs. Our specialties include: Bathroom and Kitchen Remodel, Home Renovations, Interior and exterior Painting, Decks, Gutter Installation, Flooring Installation. Our quotes are ALWAYS FREE! We are licensed and insured to deliver superior service. We guarantee great quality results on all projects offering fair and competitive prices. We take great pride in pleasing our customers! Give us a call today, we look forward to serving you!
"We had our master and hall baths completely gutted and rebuilt. We bid the project out to several companies, and DMV was immediately the most helpful. Pricing was very competitive. Luis and the team completed both bathrooms in about 6 weeks - and this was a full demo. The crew was extremely kind and courteous, and worked hard to minimize the mess and impact to our home. One weekend we had a party, and they helped make our home look like there wasn’t a major project in-progress! Craftsmanship was impeccable. The tile work in particular is beautiful - details I hadn’t even thought of were done for me. Like any job, we had some changes to scope (our choice), and some minor hiccups. They were extremely helpful navigating through scope changes, and more than fair on pricing. And on the minor hiccups, they made it extra clear that the job wouldn’t be wrapped until we were satisfied - and that’s what happened. Honestly this experience was a 10 out of 10, and I hope we can have them out for another project soon. Our bathrooms went from blight to bling in 6 weeks - I look forward to getting ready now!"
Dewar General Contracting is a veteran owned contracting firm based in Baltimore. Our people make our company great and we all look forward to working with you! For the remainder of the 2023 every customer that we give a price to will receive a $50 gift card for adopting a pet at www.pittiesandpurrs.org Terms and Conditions: 1. Must be used in 2023 2. Redeemable after adoption 3. Confirmation emails accepted 4. Can be used in addition to the pet of the month contribution
"John and his guys did a fantastic job on the project I had for them. I will definitely hire them again for my next project here at the house!"
Marc C on June 2024
Dewar General Contracting is a veteran owned contracting firm based in Baltimore. Our people make our company great and we all look forward to working with you! For the remainder of the 2023 every customer that we give a price to will receive a $50 gift card for adopting a pet at www.pittiesandpurrs.org Terms and Conditions: 1. Must be used in 2023 2. Redeemable after adoption 3. Confirmation emails accepted 4. Can be used in addition to the pet of the month contribution
"John and his guys did a fantastic job on the project I had for them. I will definitely hire them again for my next project here at the house!"
Quality 1st Basement Systems is your local, family-owned contractor for Basement Waterproofing, Sump Pumps, Basement Finishing, Foundation Repair, Crack Repair, Egress Windows and Egress Stairwell, and Crawlspace Encapsulation too. 100% FINANCING AVAILABLE and free estimates. We have been in business for 25 years and have five star ratings with Google, Yelp, and the BBB. Winner of the 2021 BBB Torch Award for Market Place Ethics and finalist for the 2022 International BBB Torch award for Market Place Ethics. CONTACT US NOW BY CALLING 1-800-768-6745 OR EMAIL US AT [email protected]
"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."
John M on January 2024
Quality 1st Basement Systems is your local, family-owned contractor for Basement Waterproofing, Sump Pumps, Basement Finishing, Foundation Repair, Crack Repair, Egress Windows and Egress Stairwell, and Crawlspace Encapsulation too. 100% FINANCING AVAILABLE and free estimates. We have been in business for 25 years and have five star ratings with Google, Yelp, and the BBB. Winner of the 2021 BBB Torch Award for Market Place Ethics and finalist for the 2022 International BBB Torch award for Market Place Ethics. CONTACT US NOW BY CALLING 1-800-768-6745 OR EMAIL US AT [email protected]
"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."
Remodel Now is a premier bathroom and kitchen home remodeling company serving the DMV area. With 23 years of experience in the industry, our team of skilled professionals is dedicated to delivering high-quality craftsmanship and exceptional customer service. We understand that your home is a reflection of your style and personality. That's why we work closely with each client to bring their vision to life. Whether you're looking to upgrade your bathroom or create the kitchen of your dreams, our team will guide you through every step of the process, from design to installation. Trust Remodel Now with your next bathroom, kitchen, or basement renovation project. Contact us today for a consultation and let us help you to Remodel Now!
"Remodel now did a fantastic job with my bathroom. From Reggie who can an presented the plan. I like it when a person knows their job. The receptionist Misty so sweet handle you with special care. The workers can in very professional, My bathroom looks like it is straight out of magazine . I am soooo. Happy with my new bathroom"
Florence M on April 2024
Remodel Now is a premier bathroom and kitchen home remodeling company serving the DMV area. With 23 years of experience in the industry, our team of skilled professionals is dedicated to delivering high-quality craftsmanship and exceptional customer service. We understand that your home is a reflection of your style and personality. That's why we work closely with each client to bring their vision to life. Whether you're looking to upgrade your bathroom or create the kitchen of your dreams, our team will guide you through every step of the process, from design to installation. Trust Remodel Now with your next bathroom, kitchen, or basement renovation project. Contact us today for a consultation and let us help you to Remodel Now!
"Remodel now did a fantastic job with my bathroom. From Reggie who can an presented the plan. I like it when a person knows their job. The receptionist Misty so sweet handle you with special care. The workers can in very professional, My bathroom looks like it is straight out of magazine . I am soooo. Happy with my new bathroom"
Company Motto: WHEN WE'RE DONE, YOU'LL BE HAPPY, IF YOU'RE NOT HAPPY, WE'RE NOT DONE. It's more than just a motto, it's our Company-Heartbeat. Family owned and operated, we have been serving Maryland Home owners since 1989. Stephen Longdo is a working owner, available to all his clients on a daily basis. We refuse to bid to subcontractors and give a FIVE YEAR FREE LABOR WARRANTY ON ALL OUR WORK. Member of BBB and the Maryland Improvement Contractors Association. MHIC License 37105. Angie's list members are entitled to 25% off, (up to $2,500.00 per household per year).
"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."
Joe S on January 2025
Company Motto: WHEN WE'RE DONE, YOU'LL BE HAPPY, IF YOU'RE NOT HAPPY, WE'RE NOT DONE. It's more than just a motto, it's our Company-Heartbeat. Family owned and operated, we have been serving Maryland Home owners since 1989. Stephen Longdo is a working owner, available to all his clients on a daily basis. We refuse to bid to subcontractors and give a FIVE YEAR FREE LABOR WARRANTY ON ALL OUR WORK. Member of BBB and the Maryland Improvement Contractors Association. MHIC License 37105. Angie's list members are entitled to 25% off, (up to $2,500.00 per household per year).
"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."
GLOREM is licensed and insured company formed in Maryland in 2010. Our specialty is basement finishing, remodeling and general contracting. We offer quick reliable services that are tailored to meet the needs and wants of each of our clients. Our Quality work and can-do attitude means customer satisfaction every single time. We bring 15-years of experience and offer free estimates.We do professional basements finishing, bathrooms/kitchens remodeling and renovation, LVP/ LVT floors, egress windows, and much more. 10% up to 800.00 off for Angie's List members
"From start to finish, Eugene and his crew were excellent to work with. Our free estimate was much more concise than the "ballpark estimate" thrown out by other companies. While you should always budget for surprises during construction, our estimate was itemized in detail, and showed what upgrades were available and their pricing. The total price was the best of all of our estimates. They worked efficiently, were always friendly, and cleaned up each night before they left. Eugene stopped by frequently to ensure everything was on track and accommodated my suggestions for minor tweaks throughout the process. I very much recommend them and will use them for future remodeling."
Matt C on August 2022
GLOREM is licensed and insured company formed in Maryland in 2010. Our specialty is basement finishing, remodeling and general contracting. We offer quick reliable services that are tailored to meet the needs and wants of each of our clients. Our Quality work and can-do attitude means customer satisfaction every single time. We bring 15-years of experience and offer free estimates.We do professional basements finishing, bathrooms/kitchens remodeling and renovation, LVP/ LVT floors, egress windows, and much more. 10% up to 800.00 off for Angie's List members
"From start to finish, Eugene and his crew were excellent to work with. Our free estimate was much more concise than the "ballpark estimate" thrown out by other companies. While you should always budget for surprises during construction, our estimate was itemized in detail, and showed what upgrades were available and their pricing. The total price was the best of all of our estimates. They worked efficiently, were always friendly, and cleaned up each night before they left. Eugene stopped by frequently to ensure everything was on track and accommodated my suggestions for minor tweaks throughout the process. I very much recommend them and will use them for future remodeling."
Have a designer look at the fraction of the cost of a total kitchen remodel! Kitchen Saver® opened its doors in 1979, offering cabinet refacing and kitchen remodeling services. Our reputation for excellent workmanship and for using quality, long-lasting materials grew. Over time, our services evolved from traditional cabinet refacing services into the Custom Cabinet Renewal process, the foundation of which enhances and improves the structural integrity of a customer’s existing cabinetry. Involving the addition of custom-made drawer fronts and doors, available in a variety of beautiful styles and colors, Custom Cabinet Renewal breathes new life into kitchens at a fraction of the expense and time of traditional remodeling. Thanks to our innovative process, incredible craftsmanship, and unwavering dedication to excellence, we have amassed a long list of satisfied customers. Prepare to be impressed.
"We had a great experience with Kitchen Saver. Taylor, our salesman, was patient and took all the time necessary to answer our questions. Bernie visited our house twice to secure all the measurements needed, so that he could place the order for our handmade cabinets. And last, but not least, Nathan Reichert, our installer. Wow! He was incredibly meticulous with installing our new cabinets. The quality of both the cabinets and drawers are superb. Thank you Nathan for everything you’ve done for our kitchen. We absolutely love it."
Lisa R on June 2025
Have a designer look at the fraction of the cost of a total kitchen remodel! Kitchen Saver® opened its doors in 1979, offering cabinet refacing and kitchen remodeling services. Our reputation for excellent workmanship and for using quality, long-lasting materials grew. Over time, our services evolved from traditional cabinet refacing services into the Custom Cabinet Renewal process, the foundation of which enhances and improves the structural integrity of a customer’s existing cabinetry. Involving the addition of custom-made drawer fronts and doors, available in a variety of beautiful styles and colors, Custom Cabinet Renewal breathes new life into kitchens at a fraction of the expense and time of traditional remodeling. Thanks to our innovative process, incredible craftsmanship, and unwavering dedication to excellence, we have amassed a long list of satisfied customers. Prepare to be impressed.
"We had a great experience with Kitchen Saver. Taylor, our salesman, was patient and took all the time necessary to answer our questions. Bernie visited our house twice to secure all the measurements needed, so that he could place the order for our handmade cabinets. And last, but not least, Nathan Reichert, our installer. Wow! He was incredibly meticulous with installing our new cabinets. The quality of both the cabinets and drawers are superb. Thank you Nathan for everything you’ve done for our kitchen. We absolutely love it."
At Bottom Line Remodeling, we take pride in the quality of our work and strive for the highest level of professionalism and offer a 36 month workmanship warranty. We've been in business for more than 17 successful years, and back our services with more than 30 years of experience. You always deal with Robert Nally, the owner when you choose Bottom Line Remodeling. Our family-owned-and-operated business is looking forward to serving you. Choose Bottom Line Remodeling and Construction Company, Inc., of Phoenix, Maryland, for all your home improvement and remodeling needs. We offer services to all of Baltimore County and surrounding areas, and can help with all phases of remodeling and construction. Whether you're a proud homeowner in search of a dependable remodeling contractor, or you're interested in new construction projects and need expert advice, you can count on us every time. Give us a call (410) 329-9663 and we'll answer all of your questions.
"It was excellent. They were very easy to work with, the work was completed and on time."
CHARLES B on March 2018
At Bottom Line Remodeling, we take pride in the quality of our work and strive for the highest level of professionalism and offer a 36 month workmanship warranty. We've been in business for more than 17 successful years, and back our services with more than 30 years of experience. You always deal with Robert Nally, the owner when you choose Bottom Line Remodeling. Our family-owned-and-operated business is looking forward to serving you. Choose Bottom Line Remodeling and Construction Company, Inc., of Phoenix, Maryland, for all your home improvement and remodeling needs. We offer services to all of Baltimore County and surrounding areas, and can help with all phases of remodeling and construction. Whether you're a proud homeowner in search of a dependable remodeling contractor, or you're interested in new construction projects and need expert advice, you can count on us every time. Give us a call (410) 329-9663 and we'll answer all of your questions.
"It was excellent. They were very easy to work with, the work was completed and on time."
At River View Construction, our renovations are distinguished by an exceptional combination of comprehensive services, a skilled team, and personalized solutions designed to meet your unique needs. We are committed to delivering quality assurance, proactive communication, and meticulous attention to detail, all while ensuring timely project completion. Driven by our steadfast dedication to customer satisfaction, we invite you to let us transform your vision into reality. Request a quote today and discover the unparalleled River View difference!
"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."
Brian M on April 2025
At River View Construction, our renovations are distinguished by an exceptional combination of comprehensive services, a skilled team, and personalized solutions designed to meet your unique needs. We are committed to delivering quality assurance, proactive communication, and meticulous attention to detail, all while ensuring timely project completion. Driven by our steadfast dedication to customer satisfaction, we invite you to let us transform your vision into reality. Request a quote today and discover the unparalleled River View difference!
"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."
Brian M on April 2025
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Stair Companies questions, answered by experts
Curved stair chair lifts are often equipped with several safety features, including seat belts, obstruction sensors that stop the lift if something is in its path, a swivel seat for easy access, and battery backups to ensure the lift operates even during a power outage. However, not all features are included in all models, so make sure the lift you choose includes the safety features that are most important to you.
Yes, most stairlifts include warranties for parts and labor. Confirm terms with your provider.
Clean the track regularly, check batteries, and schedule professional servicing annually to ensure safe operation.
Options include straight, curved, and outdoor models. Choose based on staircase type and user needs.
Every wheelchair platform lift is different—the brand and make that you choose will determine exactly what's included in your platform. All platform lifts have a platform, motor, electric drive, and ramp to help lift wheelchairs from one place to another. Some lifts are fully enclosed, while others are open. Your platform lift may have its own battery backup for times when there’s a power outage or plug into a power supply directly.
By submitting this question, I acknowledge and agree that Angi may publicly display my name, city, state, and question on the website for professionals and others to see.
The Overlea, MD homeowners’ guide to stair services
From average costs to expert advice, get all the answers you need to get your job done.
An unfinished basement has a lot of potential for a family room or guest suite. So how much does it cost to finish a basement? Read on for all cost factors.
Finishing your basement can be a time-intensive project. Our guide explores the best time to finish a basement and what time of year is best for this project.
Need to know how long it takes to finish a basement? Find out the average timeline and some factors to consider to get a good estimate for your project.