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"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"Everything went well from the start of engagement all the way with closeout of the project. SWS was very patient with me and maintained a level of professionalism and ensured the project stayed on target. I’m forever grateful and will use them again."

"No show! Poor communication! I found them on Angi and request a quote for a small project. They contacted me and scheduled a site visit for Friday morning, they confirmed the appointment with two separate text messages. I took off work on Friday and they never showed up, they never called, they never texted. After the appointment window, they never answered their phones even during normal business hours."

"Carlos and his crew do great work. They are clean and efficient. I have used them a few times and would use them again."

"Extremely satisfied with the work! They did an excellent job, got it done quickly and within budget. Also great communication! Highly recommend!"

"Outstanding the service was excellent the crew was very professional. Mr Corey Henderson was a perfect Gentleman and was very concerned for our needs I have and will continue to recommend your company to anyone and everyone needing Home improvement Thank You !!!!"

"I would highly recommend Penate Tile and Home Improvement company!!! Ronal and his team provide outstanding and impeccable services! Their work is beautiful, almost breathtaking. My husband and I am very happy with the installation. They were punctual, affordable and professional. We plan to contract with Penate again in the very near future."

"I’m very pleased with the repointing of the bricks on my front steps. CBJ did a very thorough job and the steps look great! Doug was really easy to work with and kept me well informed throughout the whole process. I definitely would recommend CBJ Home Improvement."

"Our kitchen and bathrooms look amazing! The timeline from start to finish was excellent and the contractor did a great job of keeping good communication throughout the process. We recommend Daybrook Construction for all your remodeling needs!"