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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"LFC did everything we wanted and more. They did everything right and efficiently. Their customer services is the best we ever received. Jan's design ideas were better than we expected. Ceramic tile, closets, countertops and backsplash, drywall, electrical, flooring installation, interior painting, granite installation"

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"JJ was responsive and had the bathrooms done as planned. I would have liked more input and time with picking some of the materials for the bathrooms is the only reason I did not give five stars. The spacing and measurements in a bathroom could have been discussed and evaluated as well. We did request a larger shower area but the design and layout ended up with tighter spaces within the bathroom "

"Replaced ceiling fan Installed bathroom medicine cabinet Moved furniture to other room. He was on time and had an excellent work ethic. Jobs were completed on time and to my satisfaction. Also he had a good sense of humor and was very likable."

"We have been planning to upgrade our deck from lumber to composite TREX for quite some time and FA Outdoor Spaces was the only company that offers three options for decking- refloor, facelift and new deck. Brandon Campbell and Brandon Wheatley who assisted him, understood what we were looking for an provided a proposal to upgrade the flooring, railing caps and steps by replacing the wooden boards with TREX , reinforce the foundation of the deck and steps, and re-finish the existing railings to retain the original aesthetic of the deck with a modern flooring. The cost was reasonable and there was clear communication on necessary safety improvements required to make the deck last for a long time. Veronika as project manager ensured that the work was planned and scheduled for an on time completion. Veronika’s communications were timely and detailed. She made sure we were fully satisfied with the finished work and took the extra steps to ensure the end result was perfect. The crew is very knowledgeable and hardworking and they worked through some bad weather days safely to get the work done. Very satisfied and highly recommended."

"We were very impressed by Lux Renovations from the very beginning. The design and quoting process for our basement gym project was well conducted and professional, easy to follow, and thorough. Unlike other contractors we had an estimate the project, a detailed drawing, selected all materials and colors, and had a detailed cost and timeline while the Lux representative was at our house. The Project Management and build team was excellent to work with. Their work was top notch, clean, and completed on time and budget. We couldn't be happier with our basement home gym."

"I met with Fernando from Pavor Boss, LLC on Friday, September 12, 2025 and he completed my landscaping Monday, September 15, 2025. He did an outstanding job. He is very personable, professional, and knows what he is doing. I have his business cards and will pass them on to my friends. "

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"Very professional. Got in (used tarps where needed). Did a fantastic job and got out in 1 day (cleaned up and removed old materials). Followed up with us to make sure that everything was to our satisfaction. Will use this company again!"