Get matched with top glass block pros in Galena, MD

"She has made stained glass window hangings."

"I'd like to give 15 stars. Stop searching for a stained glass studio. HIRE TERRAZA NOW. I had what I thought was a simple stained glass project, and I knew exactly what I wanted. After contacting a dozen studios, I found that Terraza was the most willing to take a shot at the project, and it offered the best price by far. Donna sat with me, brainstormed and shared her expertise. What I came away with wasn't a thing like I thought I wanted, and yet it was PERFECT. The project wasn't simple. It required engineering outside-the-box for a stained glass studio, and with Donna's eager, enthusiastic advice and involvement, the project was a total success. Along the way, there was a glitch, but Terraza handled it with aplomb. In fact, when the project was delivered personally by Terraza, we were told that unless we liked it, it was going back. Donna was unhappier than she thought we might be with the way something played out, and she practically demanded the opportunity to improve it. All was made right, and now, every time I enter my living room where the project resides, a get a happy feeling about it and my dealings with Terraza. I have another stained glass project at hand, and a simple, quick note to Donna brought Terraza right on board."

"The service was excellent and I was very satisfied. They were very professional and I will use them again in the future if I need their service."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"John Sullivan measured and ordered glass door for shower. Gave an installtion date. Actually came earlier than date quoted. Everything great."

"He came 2 hours to complete a project for me. Very fair priced, didn't charge me anymore the local guys. Great customer service and follow up."

"Premier Glazing Concepts, LLC provided great customer service and work - they installed a glazed glass window."

"They were good. They were pretty fast and came on time. My overall experience with them has been good."

We have over 25 years of experience. Customer satisfaction is our main priority. We are your affordable and professional choice. We understand that your needs are important and we want to take care of them for you. Please call for references.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Call us today. \n