"Vince and Austin were on time and did great work leveling the front porch."

"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"I had a pipe burst in the basement of our rental property, Flood Crew was referred by our realtor. They arrived quickly after the pipe was fixed by our plumber, demoed, and dried out the areas, even handled packing out our furniture and placing carefully in a pod storage while the work was being done. They did mold testing and made sure everything was safe, the best part was that they dealt with the insurance and we didn’t have to do anything."

"My house was flooded by super storm Jonas.  I was distressed and did not know what to do.  Naturally, I needed to get the wet stuff out and dry the house ASAP.  I went online and contacted a franchise remediation firm.  However, when I looked them up on the Better Business Bureau (BBB) and Angie's List they had no information or ratings, that was concerning.  That's when I found MJ Home Services.  Their BBB rating and Angie's List reviews were excellent.  I decided to contact Melissa at MJ Home Services.  Melissa, the owner, sent Mike out to assess the damage.  Mike was on time and very personable.  After my meeting with Mike I was contacted by John, the owner, and he educated me on the process to remediate a flood damaged home.  At no time did I feel like I was being 'sold.'  MJ Home Services was extremely professional, responsive and courteous throughout.
This was a really big job.  Brian and a crew of five spent an entire day removing all the wet contents from my home.  Brian and Melissa provided pictures of the work and progress throughout the day.  I was in constant contact with Brian and Melissa and felt very comfortable with this large team of people working on my home...did I mention this is my vacation home and I live two hours away?  Upon completion of work Brian and Melissa contacted me to let me know and that they had left commercial grade fans to help speed of the drying process.  The next morning, after work was completed, I drove to my property to take a look.  Mike met me there and walked me through the work that was performed.  He asked if I was satisfied and went on his way.  What impressed me most was the condition of the home after the work was completed.  Remember, the house was a mess due to flooding.  Then I had a crew of five to six guys inside an 1100 sq ft house for a full day and I did not find ANY trash or remnants of debris.  Now, I'm a very picky guy ... and I have worked with many contractors over the years.  What I have found is a clean work site is indicative of a firm who takes pride in their work and cares for their clients.
MJ Home Services was professional, responsive, courteous, thorough and communicative from start to finish.  I would highly recommend them and expect I will contact them for future services.
Rod-
Ocean View, DE


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"Great. Phone agent was extremely helpful and led me to purchase policies for two houses with different needs. For 6 years at a very reasonable price."

"Dannie came to our home in August and gave us a verbal estimate on the job; he never gave us a written estimate which I believe could have prevented the misunderstanding about what the price included. He was not able to start the job in a timely fashion because he was involved in another job and the homeowner kept adding projects which kept pushing our job back. When Dannie started the job, he re-laminated our kitchen countertop and he did an EXCELLENT job! He also installed a new stainless steel kitchen sink which turned out to be the wrong one which had been shipped by the supplier (not his fault). This complicated the whole project and ended up increasing the price...again not his fault. Dannie was pleasant and stood behind his work but I felt that he needed to be more detail oriented. I had to call his attention to several things for him to resolve them.
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"I moved into my house about two years ago and would get floods in my basement during every storm. I tried to fix it myself environmentally, but failed in my attempts. I then decided to finally fix the problem and get my basement waterproofed. Being relatively new to Delaware, I put in a request to get free estimates. I had a few companies come out to look at it and narrowed my choices down. I was down to Basement Waterproofing Specialists (BWS) and Basement Gurus. The difference was the representative from Basement Gurus had a more natural approach and took the time to ask numerous questions, as the other representatives asked little to no questions. The Basement Gurus representative suggested to fix internally AND externally, plus they even added a lateral system in my basement. No other company felt to even thought of a lateral systems or external drainage, or to even ask about it. I could not speak more highly of the representative and his team at Basement Gurus, they took the time to explain every step and the process before and during the installation to keep me involved with what was going on. The crew was extremely polite and respectful of my house, they were very efficient and they "did not play games" for lack of a better word. lol The very next day we had heavy rains, which I was excited to test out my waterproofing system! During and after it rained there was not even a single drop of water in my basement or laundry room. The representative even had his team remove and replace all of the studs that had become moldy and also put in new mold resistant drywall. Basement Gurus treated us as if we were family and for anyone looking to get waterproofing done in their house, call Basement Gurus, they truly stand themselves apart from the competition!"

"Very successful remodel of rental condo unit with lots of positive feedback from management company and friends. Remodel was finished in timeframe promised and within agreed upon budget. Ray kept in close touch during the entire project and addressed all of our concerns promptly. Would highly recommend Ray and his team! They really go the 'extra mile' to ensure customer satisfaction."

"It's like a home warranty, where they do the whole interior of the house for air conditioning, heating, and whatever."

"The job was completed very well and even they adjusted the project to suit some new found issues after digging. Basement is now dry and free of leaks or dampness.  They know what they are doing and the results show it!!!
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