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"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Fantastic! Devin and his team remodeled three of the four bedrooms in my townhouse in Clarendon: the first about four years ago and the other two bathrooms two years ago. He also built me a new closet in the master bedroom. The entire experience was amazing. The work is top quality - years later it still looks perfect and I have not had any problems - and his team is polite, professional, timely and they left my home spotless when they left. And since the work has been completed, Devin has helped me with little issues for free whenever I needed help. He is truly a talented professional and a stellar person. Can’t recommend highly enough!"

"No, I hired the R&r to repair my HVAC and install some light bulbs. The furnace is still not working and obviously the work was not completed. They were paid twice for the initial work because the contractor indicated that they did not receive the PayPal that was sent to them on 10/21/2025. Contractor requested that another payment be sent via Zelle with the understanding that the PayPal payment be returned or canceled. I have not heard from contractor regarding work or refund and I am still waiting on my returned funds via PayPal. "

"Jet Andre Management is an exceptional company. They helped me with remodeling my basement and bathroom. They completed the work in a timely manner and performed excellent work according to my needs. 10/10. Would absolutely recommend!"

"This company was awesome!! They did everything we asked and the results were great! I would hire him again ! Efficient, on time, excellent results!"

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"Great"

"Good job. Satisfied with install"