Get matched with top well and pump technicians in Chestertown, MD

"I highly recommend this company. They were professional, very courteous and very responsive to questions and concerns. They installed 2 BB filters and a UV purifier, and the workmanship is impressive."

"Able Well helped me perform a chemical treatment of my home well after it failed a bacteria test. They also replaced and rewired the well cap. They were knowledgeable about the system and taught me a lot of great info about my home system. The reason for 1-star is the complete lack of punctuality. They were 5 hours late on the first day and 4 hours late on the second date. No one ever reached out to me to let me know they would be late or communicated a need to change the time of the appointment. For how expensive the service was, I would expect better communication and ability to keep an appointment. I'd recommend shocking your well yourself, it isn't hard, and spending almost 10 hours waiting on arrival was a hard way to spend my day."

"Great company to work with, very efficient high quality work and fair prices, I recommend all my friends and family to them"

"The job was to install a water heater and it was complete the problem was I paid for a new water heater a they installed one with a big dent on the top and never informed me and cover it with paper work . When I call the manager he had a attitude because I want him to come installs water heater with no damage to it."

"The company installed my tankless heater a few years back and they did a fine job. A part of the installation was the descaling filter. Late last fall i could not open it to replace a cartridge so called them up to help me fix the issue. The plumber who showed up stated that he did not have the right parts. He was expecting a newer filter cartridge as they do not install what i have anymore. I expected they would look up their work records to see what i have. They DID NOT, nor asked me what i have. The plumber came back and replaced the whole filter/cartridge setup. It took him about 40 minutes. The invoice i received was for $425. I called the owner and asked why. His response was that because I "did not tell them the correct part" they had to return and i am charged for two service visits, parts and labor. I told the owner that i agree to the charge for one visit and parts + labor, but he charged me $425. I asked American Express to dispute this charge. Rip off!!!"

"Very professional, courteous, hard working company staff. Dan was unstoppable! As problems arose, he worked through them until the job was complete! He worked non-stop for 8 hours. We admire his work ethics! And thanks to Justin for coming to Dan's assistance even though he was already done for the day! We have dealt with numerous contractors in the 43 years we've lived in this house. We have never met more professional, competent , hard working & unstoppable workers as Dan & Justin! We highly recommend them to anyone. And the prices are very reasonable. Everything you could possibly want in one company!"

"Very punctual and upfront - came and left was very pleased"

"Very professional, knowledgeable, courteous and very customer focused. Would definitely use their services again!"

"I hired JES to install a trench and sump system into the basement of a new house I purchased. After the job was completed, I noticed the cellar stairwell was pooling water. They returned and said that they didn't think that the drain was run direct to the sump as it should have been but they needed to open the concrete to verify. I also asked why there was no water in the sumps. They ran tests with water for 2 hours and didn't see water and tried to explain to me that it was expected since the water was running out around the drainage under the foundation. They even had a supervisor try to explain to me over the phone when I questioned it. It took them several weeks to return to fix the cellar drain and sure enough, the pipe was just run to under the foundation and not directed into the trench/sump. A repair team came out and busted up the concrete to correct it. In doing so, they saw that their trench was also not connected to the sumps at all, which is why I never saw water in the sumps and not the mysterious theory they tried to convince me of weeks prior. This is terrible that there is no inspection of work prior to covering it totally with concrete. Or further, there was no physical test of running water in the system to verify the sump works. The repair team that came out were wonderful and did everything correct. After this, I called 3 times and asked for a manager to call me to discuss this and never received a response. The salesman stopped answering my calls. As a note, after spending $30K on this upgrade to my house, it was in worse risk than prior to JES so if you choose them, be careful."