Get matched with top bathroom tile repair pros in Bel Alton, MD

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"Neat and clean work refinish my floor in 3 days and it looks like we just install the new floor will hire them again in future."

"He is amazing he gets the job done fast."

"We were very impressed by Lux Renovations from the very beginning. The design and quoting process for our basement gym project was well conducted and professional, easy to follow, and thorough. Unlike other contractors we had an estimate the project, a detailed drawing, selected all materials and colors, and had a detailed cost and timeline while the Lux representative was at our house. The Project Management and build team was excellent to work with. Their work was top notch, clean, and completed on time and budget. We couldn't be happier with our basement home gym."

"I am having a truly unpleasant experience with 7th State Builders. I paid 14,450.00$ deposit in good faith. They were contracted to rebuild my deck, place a roof structure and screen on the deck. I trusted that they would complete the work. Instead, they took my money and one year later had not even started on the project. Not only did they fail to perform the agreed-upon services for the deck, but I was forced to hire an attorney to try and recover my deposit. Which I haven?t yet (over one year). Thus, creating unnecessary expenses to an already frustrating situation. I would strongly advise against using this company. They are unprofessional, uncommunicative, unreliable and clearly not trustworthy. My experience currently has been a complete waste of time, money and emotional energy. Dr. CLARICE BROWN "

"United Kitchen and Bath remodeled both bathrooms in 2023. Alex and his workers performed an exceptional job on my bathrooms. Both bathrooms turned out gorgeous. Alex is very professional and has excellent customer service. This year, I worked with Max on recarpeting. He is very skilled and very professional in carpet, and he has a very wide selection of carpet in the store. The carpet is gorgous, My family loves it. I would recomend Max and Alex to everyone. "