Get matched with top deck and porch pros in West Warren, MA

"Great work , very intricate. They care about there work"

"Great ! They did great work. They do a great job and leave everything clean and neat ! Great family and great company 👍"

"Signed contract on May 8 for deck build.On May 12 rep came to my office to collect deposit of apprx $13,000. He said project team meeting on Wed & would update me then on start date etc. On Fri May 16 I had to reach out to him. He wrote the team had met & materials were ordered. An hour later he wrote back that he was misinformed & that his boss was going to call me next week. Despite this, dep check cashed. On Mon 5. 20 rep wrote back that they had forgotten certain costs & to proceed it would be $8,000 more. Not a typo. $8,000 more. No apology. Ridiculous, contract rescinded. I wrote that he could return my deposit at my office just as he had collected it. On Wednesday the 21st I got a text from "Tom," presumably the owner/boss, saying he would "drop a check in the mail" to my address. Today is May 30th, Friday, and still no check. Check at a minimum should have been overnighted. They owe me interest not to mention the deposit to hire a contractor who will honor contract. Bad."

"Byron is very professional and has great knowledge. He gave the system a thorough inspection and fixed an issue I was having. Top notch, I recommend this technician to all. Nick was in the area and stopped by to lend a hand and went over some items for future thoughts. Both men satisfied all my questions. Great teamwork. Thanks "

"I signed a contract with Jesse on March 26th for a deck replacement. His quote seemed fair and communication was good. He said that work could begin once he received the permit, which would take 1-2 weeks. On April 10th I asked for an update and he said the permit was still pending. The next day he says the city requested a drawing. April 15th he says the city now wants even more documents, causing this huge delay. April 16th I ask if it would help if I called the Building Dept myself to ask for an update? He said no, suggested it might delay things even further if the employees do not like me asking about it. So I leave it alone a few more days, but now it is been four weeks and I wonder if Jesse is just stringing me along, maybe finishing some other jobs and not being transparent with me on why this job is delayed. Finally, I look into the city records online (should've done this weeks ago). Not only is there no permit for this deck job, but there is no record of Jesse having a permit in Worcester at any time (the database seems to have at least 5 years of history), and I looked for all variations I could think of for his name and company name. So it is not looking good, but to make sure I am not missing anything I call the Building Dept. They tell me there is no record of Jesse requesting a permit for anything in Worcester (nothing is pending). When I spoke with him today (April 23rd), told him there is no record of a permit request, he says he is going to have a friend pull the permit because that friend always gets fast turnaround on his permits whereas Jesse does not (he even cited a recent example where he supposedly pulled a permit in Worcester but it took a long time - I did not bother telling him I know this is not true, these records are public and he's not in any of them). When I pushed back on his claims, saying there is no evidence of any of this, he says he was just at city hall dropping off documents... I doubt any contractor is going in person to city hall instead of using the online portal. Sounds like more b.s. to me. I was also interested to see the fees the city charges for permits: looks like they would have cost a few hundred dollars, not the three thousand that Jesse claimed."

"We hired this company. I don't mind paying but when they missed so many areas. It's very frustrating and I have to finish the job myself. Anthony promised a great job and so didn't Nicole. I sure didn't even get a good job. The hand railings are super rough, and where the pressure washer chewed up the wood it was never fixed. It was definitely a hack job. I was promised over the phone a walk through at the end. It never happened. Couldn't communicate with the workers. I couldn't understand them. Definitely the pictures that they posted on other jobs don't match what I paid for. A very disappointing experience with this company. I would shop around.. plus I included Anthony in the last few emails and he couldn't even respond back. Awful !!! The handrails was addressed in after the power washing. The owner needs to go back and see the truth. I have the email saved!!!! Give me your email and I would be gladly to send it you!! You shouldn't be sparky when your team hacked my deck. I will be re-doing myself. Such a joke of a company."

"They were efficient and very polite. I am happy with my new floors and plan on hiring them for a few other projects. They are also very dog friendly which made things easier on me. I would highly recommend their services."