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  • Verified reviews icon14
    Verified water softener services reviews

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Avatar for Sila Heating, Cooling, Plumbing and Electrical

Sila Heating, Cooling, Plumbing and Electrical

4.54(
5,210
)
Approved Pro

Sila Heating, Cooling, Plumbing and Electrical

4.54(
5,210
)
Approved Pro
Customers say: Super punctual
634 local quotes requested
36 years of experience

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

"Great, as always. Sila is outstanding. We have a service contract with them for our furnace and AC and they keep them in tip-top shape. And when we have an urgent or emergency situation (heating, cooling, plumbing, electrical), they're who we call."

Jonathan P on November 2025

Live Your Most Comfortable Life with a Company You Trust. We offer Same Day Service and Next Day Installation! Sila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it’s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe — season after season. We guarantee satisfaction and are proud to have earned over 7,000 “A” ratings on Angie’s List and its prestigious Super Service Award!

"Great, as always. Sila is outstanding. We have a service contract with them for our furnace and AC and they keep them in tip-top shape. And when we have an urgent or emergency situation (heating, cooling, plumbing, electrical), they're who we call."

Jonathan P on November 2025


Avatar for Morris Heating & Air Conditioning

Morris Heating & Air Conditioning

4.84(
70
)
Approved Pro

Morris Heating & Air Conditioning

4.84(
70
)
Approved Pro
Customers say: Quality work
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers
27 years of experience

Morris Heating & Air Conditioning is proud to be Essex County’s most trusted HVAC team since 1998. Whether you need AC or heater maintenance, repairs, or complete replacements and new installations, the local company can handle it. Expect quality work and customer care every time. Morris Heating & Air Conditioning responds quickly, arrives as scheduled, and leaves no mess behind. Additionally, the company is available 24 hours a day, 7 days a week for any emergency heating or cooling in Ipswich or the surrounding areas. Call now to request a service. Morris Heating & Air Conditioning has financing options and special rebates in place to help with budget concerns. Ask about their maintenance plans and online coupons as well to get instant savings.

"Fast, efficient."

David O on December 2024

Morris Heating & Air Conditioning is proud to be Essex County’s most trusted HVAC team since 1998. Whether you need AC or heater maintenance, repairs, or complete replacements and new installations, the local company can handle it. Expect quality work and customer care every time. Morris Heating & Air Conditioning responds quickly, arrives as scheduled, and leaves no mess behind. Additionally, the company is available 24 hours a day, 7 days a week for any emergency heating or cooling in Ipswich or the surrounding areas. Call now to request a service. Morris Heating & Air Conditioning has financing options and special rebates in place to help with budget concerns. Ask about their maintenance plans and online coupons as well to get instant savings.

"Fast, efficient."

David O on December 2024


Avatar for Merrimack Valley Plumbing & Home Services

Merrimack Valley Plumbing & Home Services

3.50(
4
)

Merrimack Valley Plumbing & Home Services

3.50(
4
)
8 years of experience

Merrimack Valley Plumbing, LLC is a locally-owned and operated company committed to providing fast, affordable, and high-quality Plumbing. We offer HVAC repair, installation, and replacement services. We specialize in heating controls and simplifying complicated plumbing and HVAC systems to make them user-friendly. We strive to find solutions that fit everyone’s comfort needs, from construction projects to air conditioner replacement.

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

Paul S on March 2025

Merrimack Valley Plumbing, LLC is a locally-owned and operated company committed to providing fast, affordable, and high-quality Plumbing. We offer HVAC repair, installation, and replacement services. We specialize in heating controls and simplifying complicated plumbing and HVAC systems to make them user-friendly. We strive to find solutions that fit everyone’s comfort needs, from construction projects to air conditioner replacement.

"I hired Merrimack Valley Plumbing to install a boiler in my home, and my experience was overwhelmingly disappointing. While the boiler functions, the installation process and quality of work raised numerous red flags. I want to share my experience to help others make an informed decision when considering this company. Installation Issues Code Violations: The exhaust is less than 3 feet from the gas meter, and the holes drilled in the joists for intake and exhaust are less than 2 inches from the bottom, both of which do not meet code requirements. Improper Venting: Both the exhaust and intake vents are installed too close to the ground (not meeting the 12-inch clearance required for expected snowfall) and are too close to each other (less than the 12-inch separation required). Unsealed Penetration: The hole drilled in the siding was left unsealed, creating a potential entry point for rodents. Condensate Drain Issues: The installed condensate pump is leaking and wasn’t tested. Additionally, rather than a permanent drain installation, they daisy-chained it into a pump for a portable air conditioner. Wiring Errors: The zones for the primary bedroom and second floor were wired backward, causing overheating in both areas. Missing Outdoor Sensor: The outdoor temperature sensor, critical for proper operation, was not installed. No CO Alarm: A carbon monoxide alarm was not installed, which is essential for safety. Unprofessional Workmanship: Trash, including a metal duct pipe, was left in the crawl space near live electrical wires. Process Concerns Permit Delays: The company failed to file permits before starting work. I only discovered this after contacting the town permitting office myself. Mismanagement and Delays: The project stretched far beyond the promised timeline, with repeated excuses about missing parts and limited crew availability, despite prior assurances that the job would be completed in two days. Broken Promises: They claimed a project manager would take measurements in advance to ensure a smooth installation, but no one came. Additionally, they rescheduled initially, promising a larger crew, only to send a single plumber on the first day. Misinformation and Deception Throughout the project, I encountered multiple instances where Merrimack Valley Plumbing provided misleading or false information: - They lied about the dates permits were filed. - They claimed delivery issues caused delays, though they should have anticipated these based on the advance photos provided. - They repeatedly shifted blame rather than taking accountability for the delays and issues. Overall Experience While the boiler itself works, the installation was riddled with code violations, safety oversights, and poor workmanship. Additionally, the company’s lack of transparency and repeated dishonesty made an already frustrating situation worse. I would not recommend Merrimack Valley Plumbing to others. Their lack of professionalism, disregard for safety codes, and failure to take responsibility for their mistakes created an unnecessarily stressful and costly experience."

Paul S on March 2025


Avatar for Lausier Brothers Inc

Lausier Brothers Inc

5.00(
3
)

Lausier Brothers Inc

5.00(
3
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Welcome to the Lausier Brothers Plumbing Heating & Gas. We offer services in many aspects of plumbing including new construction, remodels, repair work, and general plumbing needs. We will work with you to accomplish any of your plumbing needs in a timely manor and to your satisfaction.

"Lausier Brothers were quick to respond when I noticed water leaking from under my sink. They were professional, efficient, and friendly and charged a fair and reasonable price. I would 100% recommend them!"

Morgan Y on August 2023

Welcome to the Lausier Brothers Plumbing Heating & Gas. We offer services in many aspects of plumbing including new construction, remodels, repair work, and general plumbing needs. We will work with you to accomplish any of your plumbing needs in a timely manor and to your satisfaction.

"Lausier Brothers were quick to respond when I noticed water leaking from under my sink. They were professional, efficient, and friendly and charged a fair and reasonable price. I would 100% recommend them!"

Morgan Y on August 2023


Mora's Plumbing & Heating, LLC

5.00(
4
)

Mora's Plumbing & Heating, LLC

5.00(
4
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Are you tired of calling a plumber, and not receiving a call back? Are you tired of plumbers not showing up when expected, well, we get it! Get a One-of-A-Kind Experience when you choose us. Drain the rest, Unclog the best! Motivated and ready when you are. Find out why Mora's Plumbing & Heating is growing so quickly check out our testimonials from real people. Give us a try and get the results you want with the work being exceptional! We do it all and we get the job done Steam boilers Forced hot water boilers fixtures clogs natural gas water heaters electric/gas water heaters gas piping Silcocks heat line repairs baseboard installation toilet installation/repairs pipe leak repairs sump pumps & battery backups ejector pumps boiler pumps drain repair burst pipe repairs Garbage disposal dishwashers gas stove tie in gas lines tub/shower install stand up shower shower valves About us We are a small Plumbing Company run out of Haverhill Massachusetts. Available for service and emergency calls. We do everything from fixtures and clogs to water heaters and Steam & forced hot water boilers and everything in between. Feel free to contact us today for a in person formal quote where we put YOU first. Trusted Professional Quality Efficient Authentic

"It went very well. He came in and I was very pleased. He did not leave any messes and cleaned up after himself. I would definitely hire him again. He was also very responsive when I called."

Josie C on March 2023

Are you tired of calling a plumber, and not receiving a call back? Are you tired of plumbers not showing up when expected, well, we get it! Get a One-of-A-Kind Experience when you choose us. Drain the rest, Unclog the best! Motivated and ready when you are. Find out why Mora's Plumbing & Heating is growing so quickly check out our testimonials from real people. Give us a try and get the results you want with the work being exceptional! We do it all and we get the job done Steam boilers Forced hot water boilers fixtures clogs natural gas water heaters electric/gas water heaters gas piping Silcocks heat line repairs baseboard installation toilet installation/repairs pipe leak repairs sump pumps & battery backups ejector pumps boiler pumps drain repair burst pipe repairs Garbage disposal dishwashers gas stove tie in gas lines tub/shower install stand up shower shower valves About us We are a small Plumbing Company run out of Haverhill Massachusetts. Available for service and emergency calls. We do everything from fixtures and clogs to water heaters and Steam & forced hot water boilers and everything in between. Feel free to contact us today for a in person formal quote where we put YOU first. Trusted Professional Quality Efficient Authentic

"It went very well. He came in and I was very pleased. He did not leave any messes and cleaned up after himself. I would definitely hire him again. He was also very responsive when I called."

Josie C on March 2023


Ferris Plumbing & Heating

5.00(
14
)

Ferris Plumbing & Heating

5.00(
14
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Ferris Plumbing & Heating serves all of MA + NH. Our core values are based on top notch quality work, reliable and honest service. The Ferris plumbing standard is going above & beyond, making it easier & cheaper the next time servicing needs to be completed. We specialize in Remodels (bathrooms, kitchens, laundry rooms, etc) and are equipped with a dedicated crew that has the ability to complete the entire project, from beginning to end, minimizing the contractors in your home, & reducing the project timeline. We also do ALL plumbing and heating related service & installs. All active military and veterans receive a 10% discount and customers 65+ will also receive a 10% discount. Se habla español. WE SUPPORT BLM! We offer 24/7 emergency service.

"Excellent. I called Ferris Plumbing on a Thursday afternoon and left a message. Matt returned my call the next morning. After I explained the problem, Matt said he would try to get to me that day (Friday), but he may not be able to. Meanwhile, he suggested not using that toilet. He called later that day and said he couldn't make it, but would be able to on Monday. He called me on Monday morning to confirm that he would be coming and gave me a estimated time of arrival. Matt wasn't able to come himself, but two of his plumbers arrived mid-morning. I explain all of this because Matt's communication was OUTSTANDING. I always knew the status and I knew he would be arriving as soon as he could. His two plumbers were also excellent and efficient. They replaced the toilet flange and gasket, and remounted the toilet without needing to disturb the downstairs ceiling. I should mention that the toilet is the original installation of 48 years ago. The original gasket was completely disintegrated to the point that only few small fragments of it were left. They were also very careful to protect the carpet just outside the bathroom by placing a drop cloth to protect it. Their service and work was EXCELLENT. We are considering remodeling that bathroom and Ferris Plumbing will certainly be our first choice to do the work. I highly recommend (Matt) Ferris Plumbing."

Bruce B on November 2021

Ferris Plumbing & Heating serves all of MA + NH. Our core values are based on top notch quality work, reliable and honest service. The Ferris plumbing standard is going above & beyond, making it easier & cheaper the next time servicing needs to be completed. We specialize in Remodels (bathrooms, kitchens, laundry rooms, etc) and are equipped with a dedicated crew that has the ability to complete the entire project, from beginning to end, minimizing the contractors in your home, & reducing the project timeline. We also do ALL plumbing and heating related service & installs. All active military and veterans receive a 10% discount and customers 65+ will also receive a 10% discount. Se habla español. WE SUPPORT BLM! We offer 24/7 emergency service.

"Excellent. I called Ferris Plumbing on a Thursday afternoon and left a message. Matt returned my call the next morning. After I explained the problem, Matt said he would try to get to me that day (Friday), but he may not be able to. Meanwhile, he suggested not using that toilet. He called later that day and said he couldn't make it, but would be able to on Monday. He called me on Monday morning to confirm that he would be coming and gave me a estimated time of arrival. Matt wasn't able to come himself, but two of his plumbers arrived mid-morning. I explain all of this because Matt's communication was OUTSTANDING. I always knew the status and I knew he would be arriving as soon as he could. His two plumbers were also excellent and efficient. They replaced the toilet flange and gasket, and remounted the toilet without needing to disturb the downstairs ceiling. I should mention that the toilet is the original installation of 48 years ago. The original gasket was completely disintegrated to the point that only few small fragments of it were left. They were also very careful to protect the carpet just outside the bathroom by placing a drop cloth to protect it. Their service and work was EXCELLENT. We are considering remodeling that bathroom and Ferris Plumbing will certainly be our first choice to do the work. I highly recommend (Matt) Ferris Plumbing."

Bruce B on November 2021


Avatar for seacoast services

seacoast services

No reviews yet

seacoast services

No reviews yet
20 years of experience

Seacoast services provides work in all aspects of plumbing, heating, gas piping, lawn irrigation, landscaping and snow management. the detail, thought and passion we put into all of our crafts is what stand us apart from other companies. Kevin Davis (owner) has 20 years experience in both trades and we have a team that will not only take on the small jobs but will treat them just as important as the large ones.

Seacoast services provides work in all aspects of plumbing, heating, gas piping, lawn irrigation, landscaping and snow management. the detail, thought and passion we put into all of our crafts is what stand us apart from other companies. Kevin Davis (owner) has 20 years experience in both trades and we have a team that will not only take on the small jobs but will treat them just as important as the large ones.


Blue Ribbon Water

No reviews yet

Blue Ribbon Water

No reviews yet

"Great Tasting, Healthy Local Water From Every Faucet" Founded by local residents who, like you, want better tasting, healthier water. Blue Ribbon Water installs and services in-home water purification systems to improve the quality and taste of your local water. Visit our website to learn more about the water in Newburyport and how to make your good water GREAT! And download our free Water Quality Report for this area. www.blueribbonwater.com

"Great Tasting, Healthy Local Water From Every Faucet" Founded by local residents who, like you, want better tasting, healthier water. Blue Ribbon Water installs and services in-home water purification systems to improve the quality and taste of your local water. Visit our website to learn more about the water in Newburyport and how to make your good water GREAT! And download our free Water Quality Report for this area. www.blueribbonwater.com



Avatar for SafeWell

SafeWell

5.00(
3
)

SafeWell

5.00(
3
)
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Your advisor for clean, safe, healthy water. Complete water testing, filtration and treatment services for private well owners and municipal water users. Serving home-owners in Massachusetts and neighboring states.

"I can’t say enough good things about Safewell. Everyone I dealt with was knowledgeable and professional. I highly recommend them."

Rosemary M on April 2022

Your advisor for clean, safe, healthy water. Complete water testing, filtration and treatment services for private well owners and municipal water users. Serving home-owners in Massachusetts and neighboring states.

"I can’t say enough good things about Safewell. Everyone I dealt with was knowledgeable and professional. I highly recommend them."

Rosemary M on April 2022

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Water Softeners questions, answered by experts

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

A single shower consumes an average of over 17 gallons, while brushing your teeth with the water running uses up to four unnecessary gallons. Watering the lawn spreads hundreds of gallons of water across the yard each time. Limiting water usage in these areas can significantly cut down your water bill.

Hard water doesn’t pose a risk to your physical health when you drink it. In fact, drinking hard water can help ensure you get enough of essential minerals like calcium in your daily diet. However, extremely hard water can contribute to dry skin and make your scalp itchy if you wash your hair in it too often.

Yes. To get soft water, you can install a water softening system, which will replace the calcium and magnesium ions in the water with sodium or potassium ions. Water softeners cost anywhere from $200 to $6,000, depending on the size and complexity of the system. You can either install a water softener for the whole house or just at your shower heads. If you’re sensitive to sodium or potassium, you can install a salt-free water conditioner.

Water purifiers and water softeners serve different purposes, so the best one will depend on your particular needs. Water purifiers remove contaminants from water (such as bacteria, viruses, and chemicals), leaving you with ultra-clean and safe water. However, water softeners remove minerals from your water so that the water doesn’t leave stains around your house or cause plumbing problems.

The West Newbury, MA homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

What do you need done? We’ll find top pros.
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