Get matched with top roofers in Ware, MA

"Pushy sales. Started off high, reduced the price. Sales guy demanded to leave with a competitors written quote in order to obtain his lower cost ?! I then received a follow up quote regarding a "promotional discount". I said, great please forward me an updated price. I was told this couldn't happen unless the sales guy could come back, clearly it was all BS to simply get me in front of him again for another 2 hours to be pressured into buying. The girl on the phone continuously spoke over me, would not accept the word "NO" to the visit. In the end I had to hang up. This kind of tactic is not good for any customer, it's bullsh*t. So unless you're a fan of what I see as very manipulative behavior and poor sales ethics RUN, do not Walk away...RUN."

"No comment"

"5 stars for the window replacement. Everything about it, and all of the various people involved (sales, measurements, installation, inspection) were fantastic. The installation team did leave some debris on-site, but the inspector took it away in his truck before he left. 4 stars for the siding work (subcontracted). They did a good job on a 90+ degree day. They did use some of our bricks that were being used as an animal barrier for our garden to level their ladder and didn't put them back. We also had language barriers that made the signing off process a littler longer. Some random metal pieces from the job were left in our driveway and boarders, but were easy to find before they did any potential damage to car tires. 1 star for the insulation work (subcontracted). The guy was supposed to come between 7-9 am, but due to a "communication issue" on their side, he didn't come until 12:30 pm. My wife took off work to be home to let him in, and had they told us he would be there in the afternoon, I could've been home and no time off needed. Punctual is supposedly one of their bill of rights. We wanted a radiant barrier put on our roof. He did maybe 70% and stopped, calling the job done. He also left a bunch of the fasteners on the floor of our attic and didn't take the time to cut off any excess material. My wife signed off on the paperwork without looking at the job (partially her fault), but the installer had her sign it on the first floor and made it seem like he was in a hurry to get back to PA where he's from. I called and complained about the job and sent photos and video. It was the end of the day, and I missed the call back, but there was no communication after. Without letting us know, it turns out, they are coming tomorrow between 10-noon. I only found this out because I called to complain about the gutter installation that was late and asked about a follow-up to the attic install. ZERO communication that someone was going to be coming, so now I have to take off of work again in hopes that they actually show up. It's not listed on the app that they tout as the greatest thing ever. 1 star so far for the gutter installation (subcontracted). The gutter installation was supposed to be done on Tuesday (two days ago, and a day after the siding since it goes on top of a portion of that), but then the app mysteriously updated itself to say Thursday (today) between 8-10 am. This isn't a huge deal since it's outside and no one needs to be home, but again, no actual communication from Power. At 11:30, we noticed that no one had shown up, so I called. It turns out, the install team couldn't source the black gutter materials, and so they'll have to do it tomorrow. ZERO communication from Power until I called them. The app even shows that they're still coming today between 8-10 even after I called and complained. It's supposed to rain today/tomorrow, and the manager assured me that it wouldn't do any damage to the siding that we just had them install. They have 10 bill of rights. They can go ahead and take off customer first, allocation, and punctual based on their descriptions. If you need windows done, I highly recommend them. When they try to sell you on other stuff, find someone else."

"Excellent job"

"They did a good job."

"They did a good job and overall I had a good experience. Very professional in the way they explain the process and the equipment that they will use, I will recommend."

"If you develop a relationship with them, they are always there for you."