Get matched with top window and door contractors in Sutton, MA

"5 stars for the window replacement. Everything about it, and all of the various people involved (sales, measurements, installation, inspection) were fantastic. The installation team did leave some debris on-site, but the inspector took it away in his truck before he left. 4 stars for the siding work (subcontracted). They did a good job on a 90+ degree day. They did use some of our bricks that were being used as an animal barrier for our garden to level their ladder and didn't put them back. We also had language barriers that made the signing off process a littler longer. Some random metal pieces from the job were left in our driveway and boarders, but were easy to find before they did any potential damage to car tires. 1 star for the insulation work (subcontracted). The guy was supposed to come between 7-9 am, but due to a "communication issue" on their side, he didn't come until 12:30 pm. My wife took off work to be home to let him in, and had they told us he would be there in the afternoon, I could've been home and no time off needed. Punctual is supposedly one of their bill of rights. We wanted a radiant barrier put on our roof. He did maybe 70% and stopped, calling the job done. He also left a bunch of the fasteners on the floor of our attic and didn't take the time to cut off any excess material. My wife signed off on the paperwork without looking at the job (partially her fault), but the installer had her sign it on the first floor and made it seem like he was in a hurry to get back to PA where he's from. I called and complained about the job and sent photos and video. It was the end of the day, and I missed the call back, but there was no communication after. Without letting us know, it turns out, they are coming tomorrow between 10-noon. I only found this out because I called to complain about the gutter installation that was late and asked about a follow-up to the attic install. ZERO communication that someone was going to be coming, so now I have to take off of work again in hopes that they actually show up. It's not listed on the app that they tout as the greatest thing ever. 1 star so far for the gutter installation (subcontracted). The gutter installation was supposed to be done on Tuesday (two days ago, and a day after the siding since it goes on top of a portion of that), but then the app mysteriously updated itself to say Thursday (today) between 8-10 am. This isn't a huge deal since it's outside and no one needs to be home, but again, no actual communication from Power. At 11:30, we noticed that no one had shown up, so I called. It turns out, the install team couldn't source the black gutter materials, and so they'll have to do it tomorrow. ZERO communication from Power until I called them. The app even shows that they're still coming today between 8-10 even after I called and complained. It's supposed to rain today/tomorrow, and the manager assured me that it wouldn't do any damage to the siding that we just had them install. They have 10 bill of rights. They can go ahead and take off customer first, allocation, and punctual based on their descriptions. If you need windows done, I highly recommend them. When they try to sell you on other stuff, find someone else."

"Great work , very intricate. They care about there work"

"This company should not be in business. By far the worst interaction I’ve ever had with a sales person for my entire life. Do not use this company."

"Tim was great with communication and efficient with getting the job well done!"

"Did not start yet will be in November "

"John is a very friendly person. He pays attention to details and listens carefully to his customers. He showed on time and put in his best efforts to replace a bathroom ceiling's fan, then he painted the ceiling. It took him a couple of attempts to figure out the best finish for our ceiling, but he eventually did an amazing job and we are all very pleased with the outcome. I will most likely hire him for other future jobs."

"Steve was great! Normal guy who just knows how to make projects become reality. I was concerned with the installation of a dishwasher which would require removal of some cabinetry, but Steve was confident the job would go smoothly. In the end, the job came out great and Steve handled everything! If I have another handyman type job, Steve will be the person I call. Thanks again Steve!"

"Mr. Mason's crew cut all my new 6 panel doors too short, the floor is coming up where he took the wall down (have to seek another floor person to repair it), poor planning of electrical work (had to hire an electrician to fix what I requested to have done), installed cheap laminated floors that I was told wouldn't be scratch but are scratched. Call him regarding all my issues, was told his had surgery and would get back to me, that did not happen. Followed up with an email regarding all the problems, no reply. I would never hire this guy and his crew ever again."

"Total Remodeling just installed my new sliding glass door, and I couldn’t be happier! The quality is excellent, and it completely transformed the look of my space. The team was on time, professional, and made sure everything was done perfectly. It opens and closes so smoothly, and the installation was quick and clean. I highly recommend Total Remodeling for anyone looking to upgrade their doors or windows!"