Get matched with top stone countertop pros in South Walpole, MA

"I want to thank everyone at John Dolan Kitchen & Bath for the excellent job they did in redesigning my master bedroom bath and updating my guest bath. I appreciated all the Lorraine's help when I was choosing my cabinets, tile and accessories. She was wonderful! The workers were very friendly, courteous, and professional. Everyone at John Dolan Kitchen and Bath was very accommodating and understanding when I made a few changes to the original design. Their reasonable price was instrumental in my decision to hire John Dolan Kitchen & Bath. I would highly recommend John Dolan Kitchen and Bath for your remodeling project."

"Such a great crew!!! Worked steadily through extreme heat. Great communication, started on time, accurate estimate and finished sooner than expected."

"The installation crew was very professional, hard working, and completed a beautiful job in 3 days. We are incredibly happy with the overall outcome. However, my issue lies with the business team and their lack of communication and negligence of customer requests. In my email discussing the project details, I said I wanted "the privacy with scalloped picket top in white with gothic caps." I also said that I didn't see latch options for gates, but that I wanted handles. I received the quote quickly after, and didn't catch that the picket top was not included in the quote. I didn't see handles either, but was informed it came with the gates so I didn't question. We spoke with our neighbors and all but one were ok with installation. He refused to allow us to remove his rusted and broken fence, which meant we lost a few feet of our property as we had to move in front of the tree line that bordered his fence on our side. This also meant the installation cost would decrease because they were now only removing one less section of fence (it was confirmed this would be the case if a neighbor refused during the quote process). They confirmed the installation date quickly, but I asked for the updated quote several times over the next week and a half. There were sometimes days between replies and all I got was a few, we'll send it shortly's, and an email confirmation after my fourth request that the cost would be $150 less. Installation went smoothly, until I saw that flat caps were installed instead of the gothic caps I requested. I checked my quote and saw that gothic was listed, and that's when I noticed that the picket top I requested in my details email was missing from the quote. I asked the installation crew and they informed me there was no picket top and that they were told flat caps were needed. I then noticed that there were no handles on the gates. At this point I was fed up with the office because of the horrible communication from them I'd already experienced, and called the quote guy. He picked up right away and informed me that handles were not included (which is not was I was told, nor did he bother to mention when I specifically requested them in my original email). He said that they could, however, put them on without issue and that he would personally inspect in the morning at 9. The next day he showed an hour and a half late for our appointment (for an emergency I was told, but it's yet another point where there wasn't any communication informing me of that until I called him). Upon our discussion, he said someone would come by Thursday to add the missing handles and to fix a post placement. I informed him I was happy with the look of the fence and that we could keep the caps and the scalloped only with no picket, but the point was that what I originally requested was ignored. Imagine if I'd been a customer who wasn't happier with what was installed vs. what I'd chosen? It would have been an absolute nightmare to fix, especially with the communication issues I'd already been having. He played if off that it was fate that this particular fence happened to be in stock because now they were several weeks out for other fence styles. Not the point, but I let it go. Thursday came and I received no confirmation as to a time someone would come. I called the twice, then finally got a response saying someone would come at noon. Noon came, then an hour and a half later I called to get an update. No response. I called a few more times over the next few hours (I did leave a voicemail as well). Still no response. After 5 hours I sent an email stating I would escalate the situation if the lack of communication continued, and that I STILL hadn't received a document with the new pricing. Within a few minutes someone responded that they'd be there at 6:30 and hoped I understood that the rain is what held them up. I understood how the rain could delay the installation crew, but do not understand how the rain excuses the people at the office who are indoors. They could have provided an updated ETA, but didn't until I threatened escalation. Because of their quick response after I'd done that, this tells me that they'd been seeing my calls and just ignoring them. The crew came at 6:30 and added the handles and fixed the post. I inspected and thanked the crew and the job was completed. Again, this review has NOTHING to do with the installation crew and the work they did. We've gotten so many compliments from neighbors on it and we love it. It has everything to do with the unprofessionalism of the office staff. So if you hire, be prepared for that."

"Excellent job. Laion was very courteous, professional and easy to work with. Stayed in touch throughout the process. I would highly recommend him."

"It went very good and I would definitely use Maize Restoration & Remodeling again for any more work needed on my house."

"If you need any type of home improvement done, this is the company to contact. They did amazing quality work! I only have one bathroom in the house, and the team worked hard to ensure I had a bathroom in record time. Based on how amazing my bathroom looks, I would certainly contact them again. However, what really makes me want to use them again is their accessibility and flexiblity. They are extremely professional and easy to work with. Best construction company in Mass!"

"The quality of my recent project was not good as the past. So it will depend who are the actual workers and they were not highly skilled."

"Fast, detail oriented, great communication, reasonable. Would recommend to anyone and will hire again for my next project."

"I recently hired Coen Brothers Construction on a thorough bathroom renovation, and the outcome was outstanding. Their quality was excellent, and I am delighted with the final result. Their sub-contractors were also great and worked at the same high standards as the Coen Brothers. Although we faced some communication issues at the outset, we eventually worked through them, and it significantly improved throughout the project. They paid attention to detail; when my project manager saw me stripping the trim for reuse, they recommended buying new trim and a lumber yard to get it. And it makes a big difference having new trim with clean, sharp lines. Their tile work took longer than expected, but the miter cuts the trim cuts, and the finish is excellent. They were consistently punctual, respectful of my home, and very tidy - tidying up at the end of each day. While the project took longer than anticipated, the reasonable cost and the team's meticulous attention to detail compensated for it. Coen Brothers Construction also expertly handled all necessary permits and inspections, keeping me informed every step of the way. Overall, I am satisfied with their work and would hire them again for my next project."